Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   October 12, 2026 — Rated 10 out of 10 by Doris Jannke Bob's Beach Bicycle Works - Indialantic
What do you like about our products and services?

Wonderful employees, always ready to help.

Very knowledgeable.

Bike repairs always done in a timely manner.

Very helpful with getting your bikes in and back out to your car or van.

The best service Iโ€™ve seen in the industry.

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.O. New Moon Ski & Bike
What do you like about our products and services?

The people are amazing and the products are wonderful. Thank you

Report a concern   October 12, 2026 — Rated 10 out of 10 by U.D. Mountainbiker Klagenfurt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundliche und kompetente Beratung. Fachlich versiert eine geeignete Konfiguration erarbeitet.

Report a concern   October 12, 2026 — Rated 10 out of 10 by M.C. Cyclesmith - Dartmouth
What do you like about our products and services?

The staff are helpful and friendly!

Report a concern   October 12, 2026 — Rated 10 out of 10 by A.B. Mike's Bike Shop
What do you like about our products and services?

good overall service

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.P. Bikes Palm Beach
What do you like about our products and services?

Very friendly service!

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.D. Trek Bicycle Tampa South
What do you like about our products and services?

Service people were very helpful

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.M. Infinity Bicycles - Orange Beach
What do you like about our products and services?

The staff is very courteous, knowledgeable and helpful. When you visit the store they assist very quickly and make sure you get what you need.

Report a concern   October 12, 2026 — Rated 10 out of 10 by M.B. Maplewood Bicycle
What do you like about our products and services?

very good product, excellent help on the floor

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.B. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

The team was knowledgeable about bikes and very reasonable to work with. Good selection.

Report a concern   October 12, 2026 — Rated 10 out of 10 by P.S. Black and Bike Spy
What do you like about our products and services?

Bon service bonne application de la garantie, parfait

Report a concern   October 12, 2026 — Rated 10 out of 10 by David Kuneff Wamsley Cycles
What do you like about our products and services?

Wamsley Cycles โ€“ Absolutely the Best in the Business!

I cannot say enough great things about Wamsley Cycles! From start to finish, the level of customer service, professionalism, knowledge, and genuine dedication to their customers is absolutely outstanding. These folks truly go above and beyond, and it is easy to see why they have earned such an excellent reputation.

It is refreshing to deal with a business that takes so much pride in what they do and genuinely cares about making sure their customers are completely satisfied. Their attention to detail, willingness to help, and commitment to doing things right really set them apart from the competition.

Whether you are an experienced cyclist or just getting started, you can feel confident knowing you are dealing with people who truly know and love the cycling business.

We could not be happier with Wamsley Cycles and the exceptional service they provide. In our opinion, they are simply the best in the business, hands down!

A huge thank-you to the entire team at Wamsley Cycles for consistently going above and beyond. You have certainly earned our trust, appreciation, and continued business.

Five stars all the way! We highly recommend Wamsley Cycles to anyone looking for outstanding service, knowledgeable people, and a first-class cycling experience!

Report a concern   October 12, 2026 — Rated 10 out of 10 by Judy Zatsick Trek Bicycle Fairfax
What do you like about our products and services?

I like the fact that due to its larger size, there is a greater product range. I had purchased mens gloves by mistake at another store and they didn't fit right. The Fairfax store has great staff who showed me all the options and explained the different sizes. I left a happy customer with the right sized gloves.
Also, the staff at FAirfax always go the extra mile to make me happy. They held my gloves for a few days until I could return the pair that didn't fit correctly.
They also helped me with my recent purchase of an ebike. Lots of great information and fab customer service.

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.C. The Bike Stop Wichita Falls
What do you like about our products and services?

Product availability, customer serve, staff knowledge

Report a concern   October 12, 2026 — Rated 10 out of 10 by Mark Ferraro Danny's Cycles - Mohegan Lake
What do you like about our products and services?

I found the staff both knowledgeable AND welcoming. Lou delivered my bike, went over it's operation and answered all of my questions. He also discussed accessories which would be helpful for my specific purposes. I very much appreciated the level of professionalism delivered with a friendly demeanor. THANK YOU to Lou and Danny's, you've earned a repeat customer in me for any of my future cycling needs.

M.T. Ferraro
Stony Point, NY

Report a concern   October 12, 2026 — Rated 10 out of 10 by O.V. beic & LIFESTYLE AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super Service

Report a concern   October 12, 2026 — Rated 10 out of 10 by C.K. Landry's Bicycles - Needham
What do you like about our products and services?

Everyone is always so professional, courteous and knowledgeable. I have no issues going in a with a problem, a question, or routine service.

Report a concern   October 12, 2026 — Rated 10 out of 10 by Daniel King Brookside Bikes
What do you like about our products and services?

From the moment I walked into the store, I was greeted by name, which immediately made me feel welcome. I worked with three different team members, and each one was friendly, knowledgeable, and quick to help with anything I needed. Especially when they found out I needed to leave soon for another appointment.

One thing I especially appreciated was what happened after I found the bike I wanted. Daniel took the time to walk through the store with me and explain how different products could improve my experience on the road. Even though I didn't end up needing everything we discussed, I never felt pressured. Instead, I felt informed and better equipped to make the right decisions for my riding needs. It was a really valuable experience.

I would highly recommend Brookside Bikes to anyone looking for great service, knowledgeable staff, and a customer-focused experience. And last but certainly not least, they have some really great bikes!

Report a concern   October 12, 2026 — Rated 10 out of 10 by Pete Morgan Cheltenham Cycles
What do you like about our products and services?

Excellent service from extremely friendly & knowledgable staff make this the best place to go for anything cycle related!

Report a concern   October 12, 2026 — Rated 10 out of 10 by S.S. Drew's Bike Shop
What do you like about our products and services?

Very friendly, fair and honest! I would totally recommend this company to someone else and will be supporting them in the future ๐Ÿฅฐ ๐Ÿšฒ

Report a concern   October 12, 2026 — Rated 10 out of 10 by Carol Collyer Trek Bicycle Fairfield
What do you like about our products and services?

Great shop with something for everyone. Best of all are the awesome friendly, knowledgeable and helpful employees!

Report a concern   October 12, 2026 — Rated 10 out of 10 by M.M. Sarasota Cycle
What do you like about our products and services?

First class service, great selection of bikes and accessories.

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.B. Foxboro Bike
What do you like about our products and services?

There is a good selection.

Report a concern   October 12, 2026 — Rated 10 out of 10 by A.W. Danny's Cycles - Mohegan Lake
What do you like about our products and services?

Staff

Report a concern   October 12, 2026 — Rated 10 out of 10 by TREK Bicycle ๅฒ้˜œ
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Report a concern   October 12, 2026 — Rated 10 out of 10 by J.W. Dalby Forest Cycle Hub
What do you like about our products and services?

Great products on display & great service

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.Z. Trek Bicycle Cycle Loft
What do you like about our products and services?

I brought my Trek ebike in for electrical diagnosis. Got my bike back hours later working perfectly. These guys really know their stuff. Very knowledgeable and friendly. Explained in great detail what was done.

Report a concern   October 12, 2026 — Rated 10 out of 10 by W.V.D.V. Cycle Centre Express
What do you like about our products and services?

Super friendly people at Cycle Hub. They will go out of their way to help you! Good bicycles. Highly recommended

Report a concern   October 12, 2026 — Rated 10 out of 10 by M.H. Revolve Bike Shop
What do you like about our products and services?

I recently bought a Trek Rail e bike in Revolve. Smooth transaction with plenty of good advice and great friendly service.

Report a concern   October 12, 2026 — Rated 10 out of 10 by John Cullis Beics Brenin
What do you like about our products and services?

The team managed to repair my wheel straight away so I can get back to smashing the trails ๐Ÿ˜ฌ


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