Customer Testimonials
We love this bike shop! Great inventory, excellent service, no pressure sales! A must-stop shop if you are a biking enthusiast!
Everything! Style, color, quality. People that work there are nice.
Saved me hours setting up electronics. Service is great!
Friendly and helpful staff providing a great variety of quality products!
Great selection of products super knowledgeable and easy to talk to
Great customer service from this locally owned and run shop - Every time I go in.
Professional and friendly service
bought a bike rack had great service, associate did great job explaining how to install it and all its functions.
Andrew is great
Service and people are awesome.
The entire staff at Trek East is the best. That includes service and sales. They are fast, efficient and make good recommendations on solving problems.
Good knowledgeable and fast service.
Greg and team were fantastic! I cannot recommend them enough! Greg helped size my kids perfectly, the bikes came in record time and the shop assembled them quickly. Great team and great store! Top notch customer service.
Aaron was great! He was knowledgeable and took the time to explain and the features I was getting before buying my bike.
I had a bike fit that was very thorough and I really felt heard about my comfort concerns with the configuration of my bike as it was. This led to my bike needing some modifications which were then handled by the bike shop. The shop tech communicated with me throughout the process of making the required changes and I’m very happy with the results. The staff were friendly and professional throughout. Thank you, Wild Rock.
Great service!
Technical skill and general customer service from every employee!
I had my road bike repaired last week. The employees were so positive and helpful. There are two bike shops where I live. One is currently closed for the winter and the other one I choose not to go in as the owner is aggressive and disrespectful. The Muskoka Bike Shop is worth the drive. Positive helpful excellent service always wins the day! Thanks!!
Quality and price.
Helpful staff, good quality bikes, friendly atmosphere
Friendly and very educated people
Customer service was fantastic! Everyone working was so friendly and knowledgeable!
The best customer service
Staff is knowledgeable, professional, kind and treats others with empathy. I will be back!
Will is customer oriented and very knowledgeable about the products. Good personality.
From First name removed Mc Nicoll
Staff is friendly and knowledgeable.
Everybody was very helpful and knowledgeable. Would highly recommend.
We have gone there since before the new store was opened. We always enjoyed visiting with Sandy and LeRoy. Spectacular people. Everyone is so helpful there.
Have been there twice. Excellent service.
Great service and sales!!