Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.G. Bikes'n Boards Wetzlar
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Beratung, Testfahrten, persönliche Erfahrungen des Mitarbeiters u.v.m.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.D. Landry's Bicycles - Worcester
What do you like about our products and services?

We are on an Atlantic Coast bicycle tour and ran into some mechanical issues after riding in the rain the day before. I had emailed the store to give them a heads up that we’d be stopping by in hopes they could work us in for some mechanical support. When we arrived, they were ready with not only their service team, but anything else we might need (likes showers and food!!). They fixed both our bikes and did basically a complete tune up! Landry’s has not only a great team, but was well stocked with other supplies we needed. Big Kudos to Greg, Aaron and Drew!! You guys ROCK!

Report a concern   May 25, 2026 — Rated 9 out of 10 by Dale Alexander Trek Bicycle Queen West
What do you like about our products and services?

Professionally done at same time delivered personally by people passionate about bikes

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.C. Trek Bicycle Columbia Maryland
What do you like about our products and services?

La atención

Report a concern   May 25, 2026 — Rated 10 out of 10 by C.E. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Super friendly and helpful!

Report a concern   May 25, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Denver Downtown
What do you like about our products and services?

Always reliable

Report a concern   May 25, 2026 — Rated 10 out of 10 by Pk Beebe Trek Bicycle La Mesa
What do you like about our products and services?

Been a big fan of Trek bikes for 30+ years. They're all I ever ride. The maintenance shop guys have always been really helpful with info and advice, and they do a great job.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Thomas Lloyd Velorution
What do you like about our products and services?

Top notch product, and Knowledgeable, friendly staff

Report a concern   May 25, 2026 — Rated 10 out of 10 by Georgia Clarke Cyclefit
What do you like about our products and services?

Jimmy was great! The session was so insightful, uncovering a lot of mysteries I’ve been dealing with since starting road biking. I really enjoyed learning, and all the tips and pieces of advice that came with. Thanks Jimmy and CycleFit.

Report a concern   May 25, 2026 — Rated 10 out of 10 by C.A.M.B. Trek Bicycle Redmond
What do you like about our products and services?

Fast and friendly service.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Pam Mueller Trek Bicycle Broomfield
What do you like about our products and services?

It is easy to bring bike in and get service for issue

Report a concern   May 25, 2026 — Rated 10 out of 10 by P.T. Espresso Sports
What do you like about our products and services?

Le jeune conseiller-vendeur était d'une compétence supérieure!

Report a concern   May 25, 2026 — Rated 10 out of 10 by M.S. Western Cycle - Bike Shop
What do you like about our products and services?

The service I always get is great. They were able to fit me in last minute for a brake bleed before a bike trip to the mountains

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Cypress
What do you like about our products and services?

Friendly, knowledgeable and quick

Report a concern   May 25, 2026 — Rated 10 out of 10 by E.L. Landry's Bicycles - Westboro
What do you like about our products and services?

Ive really enjoyed every experience that I have had with laundry's. From sales to service someone is always willing to help. I also really appreciate Peter in the Westboro repair shop, he really takes care of my Santa Cruz and always is giving great advice.

Report a concern   May 25, 2026 — Rated 9 out of 10 by R.C. Radsport Bachmann GmbH
What do you like about our products and services?

Hohe Qualität in allem!

Report a concern   May 25, 2026 — Rated 10 out of 10 by L.N. Espresso Sports
What do you like about our products and services?

Service et conseils impeccables. On y revient pour le vélo ou les skis. Merci!

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.W. Northstar Bicycle Company
What do you like about our products and services?

Friendly, knowledgeable staff. Took the time to make sure my bike was set up correctly and answered all my questions. I didn’t feel rushed.

Report a concern   May 25, 2026 — Rated 9 out of 10 by D.C. Trek Bicycle Cary
What do you like about our products and services?

Good service, good products

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.J. KL Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Ware und zügig im Versand!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Sandy Koch Arlington Velo Sport Bicycle Shop
What do you like about our products and services?

From start to finish, we had great customer service, very happy with my bike. And I would definitely recommend buying bikes from this shop. The people are great and the prices were also great.

Report a concern   May 25, 2026 — Rated 10 out of 10 by D.G. West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

West Mi Bike's service is absolutely phenomenal! I went in needing a tune up and a back wheel replacement. I was expecting to wait at least a week, but my expectations were exceeded with a hasty repair job. I will be returning for future service. Thank y'all!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Javier Vallejo The Pedaler Bike Shop
What do you like about our products and services?

Very knowledgeable and the service is great.

Report a concern   May 25, 2026 — Rated 10 out of 10 by B.J.J. Trek Bicycle College Station
What do you like about our products and services?

Tyler, Brad and the rest of the staff are great

Report a concern   May 25, 2026 — Rated 10 out of 10 by Martha Echols Cahaba Cycles - Homewood
What do you like about our products and services?

I had been installing new tubeless tires on to my road bike and had already overcome getting very tight tires on to the wheels with a help from a riding partner. Unfortunately, the tire was so tight that I could not create enough air pressure (our compressor is missing in action) to get the side walls to push out to meet the wheel and seat itself. Finally gave up trying and took the wheels into the Homewood shop. I don't do failure well, so it was difficult to admit defeat. All was GREAT at the shop though. The tires both got seated on the wheels and I learned a new trick for tight tires. Glad to have friendly bike mechanics that don't make you feel like a failure.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.M.R. Trek Sevilla
¿Qué es lo que le gusta de nuestros productos y servicios?

He ido varias veces al taller...Trabajo y atención insuperables !!! Gracias!!

Report a concern   May 25, 2026 — Rated 10 out of 10 by B.K. Cranky's Bike Shop Edmonton
What do you like about our products and services?

Excellent customer service. Great recommendation for a bike to fit my needs.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.D. Burlington County Bike Shop
What do you like about our products and services?

Friendly and knowledgeable!!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Ryan Lockwood Bicycles Etc.
What do you like about our products and services?

Love Bikes Etc! Nice people, very knowledgeable and helpful.

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Alexandria South
What do you like about our products and services?

Love this! Staff is always friendly and helpful. Not snobby and willing to share best practices.


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