Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   December 21, 2025 — Rated 10 out of 10 by M.P.S. St Helena Cyclery
What do you like about our products and services?

Jake, you're the best! So glad you came back.

Report a concern   December 21, 2025 — Rated 10 out of 10 by A.R. Bangtail Bike & Ski
What do you like about our products and services?

High quality products and excellent customer service.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Jose J Lopez Budget Bicycle Center
What do you like about our products and services?

People at Budget Bicycle are nice, friendly and helpful.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Gilbert Patrucco OLIVER'S CYCLE SPORTS
What do you like about our products and services?

The service and knowledge is incredible. They always make me feel at home and welcome. We have been clients for over 8 years and we just bought my 9 year old son his second bike. Recommend 100% to come here. You can feel good giving your business to Oliver's.

Report a concern   December 21, 2025 — Rated 10 out of 10 by K.W. The Bike Doctor
What do you like about our products and services?

I’ve had all positive experiences at the bike doctor but Mark was the top of the list. I’d recommend giving this guy a pay increase of minimum 20%

Report a concern   December 21, 2025 — Rated 10 out of 10 by A.R. Velo Reno
What do you like about our products and services?

I've been going to velo Reno for many years, this shop has always treated me well. Always has met my needs.

Report a concern   December 21, 2025 — Rated 10 out of 10 by S.M. Mountain Sports
What do you like about our products and services?

I wandered in looking for a headlamp. Sales' staff was friendly and helpful. They only thing that was kind of a bummer was that the kid didn't know that the Core came with the Petzl 450 Headlamp, so I ended up purchasing a Core which turned up to be an extra. Oh well, now I have a backup.
I also found a nice Patagonia jacket on sale.

Report a concern   December 21, 2025 — Rated 10 out of 10 by D.F. Gregg's Cycles - Greenlake
What do you like about our products and services?

Friendly staff and quality bikes.

Report a concern   December 21, 2025 — Rated 10 out of 10 by D.B. West Point Cycles - Langley
What do you like about our products and services?

I like how friendly and helpful the staff is, they always make me feel like a customer, and are very upfront and honest. when i do service on my bikes i never feel like i am getting ripped off, that why i keep going back to them.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Richard Chandler Motorless Motion Bicycles
What do you like about our products and services?

Helpful and friendly staff and good product selection, all in a beautiful historic building.

Report a concern   December 21, 2025 — Rated 10 out of 10 by K.L. Trek Bicycle Store of Boynton Beach
What do you like about our products and services?

The employees are very helpful and I am happy with their service.

Report a concern   December 21, 2025 — Rated 10 out of 10 by R.M. Loom City Cycles
What do you like about our products and services?

Great service, great team members. I cannot praise Loom City high enough.

Report a concern   December 21, 2025 — Rated 10 out of 10 by R.M. Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

Very friendly and helpful. Ethan was able to answer all my questions and also put together a bike that I purchased for my grandson.

Report a concern   December 21, 2025 — Rated 10 out of 10 by R.M. Bike Zone GmbH Gebenstorf
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die kompetente und freundliche Bedienung.

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.L. Trek Bicycle Cranberry
What do you like about our products and services?

Great representatives, service, and products!

Report a concern   December 21, 2025 — Rated 9 out of 10 by B.R. Bicycles Etc. - Nocatee
What do you like about our products and services?

Very convenient

Report a concern   December 21, 2025 — Rated 10 out of 10 by Bill Schmidt Maplewood Bicycle
What do you like about our products and services?

Great customer service and always top notch mechanics do the perfect job. When I'm go 30+ MPH downhill on my bike, I'm always happy that Chris and his team tuned me up. Thanks, Bill Schmidt

Report a concern   December 21, 2025 — Rated 10 out of 10 by Fredric Simon Trek Bicycle Rockville
What do you like about our products and services?

Chris Baker was top notch professional in setting me up on new bike. Can't say enough great stuff about his knowledge and attention to detail and customer service.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Brian Cusick Brielle Cyclery
What do you like about our products and services?

Stellar service and customer care. Always learning something new when I go in as well.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Ann Reeves BikeKraft
What do you like about our products and services?

Service was fantastic. Very friendly and knowledgeable.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Kim Burke Brick Wheels
What do you like about our products and services?

Great variety! Quality products! Friendly and helpful staff!

Report a concern   December 21, 2025 — Rated 10 out of 10 by O.E. Kamikaze Bikes
What do you like about our products and services?

Service is excellent. Great shop and products. 1000% recommended.

Report a concern   December 21, 2025 — Rated 10 out of 10 by A.K. Gateway Cycle
What do you like about our products and services?

Everything!

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.B. Trek Bicycle La Mesa
What do you like about our products and services?

The guys are always welcoming and knowledgeable. Work gets done in timely fashion-usually same day.

Report a concern   December 21, 2025 — Rated 10 out of 10 by S.J.D. Bikes & Beyond
What do you like about our products and services?

Great selection and a friendly knowledgeable staff

Report a concern   December 21, 2025 — Rated 10 out of 10 by Tony Tani Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

I was in an accident on Nov 11th and Axel has been helping me how to communicate an insurance company to fix it or buy a new one. Eventually I got enough money to buy a new Madone SLR7 Gen8.

Daniel explained to me well about new features that I didn’t know, like how to charge Di2 or replace a coin battery on the shifter, and how to adjust disk beak levers.

I thought Shimano Ultegra Di2 is just an electrical shift, but it communicates wirelessly with my Edge 1030 to display the battery status of Shift or Gear and also switch screens of 1030 by pushing buttons on the shifts.

Report a concern   December 21, 2025 — Rated 10 out of 10 by WINDS BIKES
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

なかなか取り扱い店の少ない補給食を置いてくれてたので有難かったです。早速その日にランニング中に食べてみましたが美味しく大会でも持参確定しました。初めて行ったのですが店員の方の対応も良くてまた気軽に寄らせてもらいます。

Report a concern   December 21, 2025 — Rated 10 out of 10 by J.B. Waterbury Sports
What do you like about our products and services?

Fast, quality, fairly priced

Report a concern   December 21, 2025 — Rated 10 out of 10 by D.H. Trek Bicycle Newington
What do you like about our products and services?

Very professional. A great place to do business with!

Report a concern   December 21, 2025 — Rated 10 out of 10 by Thomas Richardson Holmes Cycling and Fitness
What do you like about our products and services?

The products are upper end but not overpriced and the service is top notch constantly, I’ve never been disappointed.


Privacy Policy