Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by James Bagniewski Smith's Bike Shop
What do you like about our products and services?

i appreciate the clear explanation of what was required and the cost.
I was a pleasure working with Smith's Bicycle.

JIm

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Wildwood
What do you like about our products and services?

Great discussion about bicycles and parts - open, honest and helpful. I’ll definitely be back.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.Z. Cycle City
What do you like about our products and services?

Helpful patient knowledgeable staff. Good quality bicycles and helmets etc.

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.H. Gregg's Cycles - Greenlake
What do you like about our products and services?

Super friendly and straight forward about what products to buy or not - great service

Report a concern   April 3, 2026 — Rated 10 out of 10 by Bill Vanslyke Freewheel Bike Grand Ave.
What do you like about our products and services?

You guys are just great! I am in North Carolina and wish you were closer so I could do all my bike business with you. My purchase was a great experience from my order to questions about accessories after the order. Aaron was a great help. The way you assemble adjust and then unassemble and ship all set up is really above and beyond snd nothing I would have ever expected. I put it together and it was ready to ride. Thanks for the wonderful experience!

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.H. Cranky's Bike Shop
What do you like about our products and services?

Great product lines and accessories, your staff are very knowledgeable about them.

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.M. Amped E-Motion Cycles Ltd
What do you like about our products and services?

No hard sell. Just straight forward customer service. And great bikes for reasonable prices.

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.M. Astro Cycles
What do you like about our products and services?

I needed a new pair of cycling shoes and they recommended a pair that had the features I wanted and they had my size on file. They also ordered cleats and shipped them to me assembled on the shoes! Such great service from James and Brad!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Lisa Justus Trek Bicycle Columbus Dublin
What do you like about our products and services?

Excellent service. The staff are friendly and very helpful. My son loves his bike.

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.W. Clever Fox Cyclery
What do you like about our products and services?

Friendly staff, good work, and fast service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Luis Vasquez The Montclair Bikery
What do you like about our products and services?

Exelente

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Folsom
What do you like about our products and services?

Staff went above and beyond to get the bike my son wanted in the color of his choice.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. South Lyon Cycle
What do you like about our products and services?

They were wonderful to work with and had a quick turn around time. What a great stable of our community!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Lewis Nordan All American Bicycle Center
What do you like about our products and services?

Friendly staff and reasonable prices.

Report a concern   April 3, 2026 — Rated 10 out of 10 by I.T. Pedal Power Loughborough Ltd
What do you like about our products and services?

Parts easy to order even though it had to come from Holland. Staff polite. And knowledgeable with TREK cycles.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.F. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ausgezeichnete Beratung beim Kauf und unkomplizierte, sehr entgegenkommende Abwicklung einer Retoure (Helm).

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.S. Bicycle Habitat - Brooklyn
What do you like about our products and services?

I 100% trust the technicians at Bicycle Habitat! I know whatever I bring in they will be able to handle. I have a little bit of knowledge about bicycle repair and I feel like they always do a good job of explaining to me what they will be doing to the bike without talking down to me OR being too technical.

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.G. Ridley's Cycles Okotoks
What do you like about our products and services?

Ridleys staff are great problem solvers. Experienced advice & quality products.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.S. Martin's Bicycle Shop
What do you like about our products and services?

Great, personalized service as always, and prices are very fair.

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.A. Ascent Cycling
What do you like about our products and services?

As a new road biker the staff provided some quick education and tips on how to adjust my bike and how to do some maintenance on my own. The staff on both occasions were very attentive to customers and myself. This is now my new spot for all things cycling.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Alfredo Vega Reyes NRC Bikes - Los Arcos
¿Qué es lo que le gusta de nuestros productos y servicios?

Rapidez

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.W. ConRad der Fahrradladen by green.Bikes GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute Beratung durch Mike, nettes Team, große Auswahl, gute YouTube-Videos

Report a concern   April 3, 2026 — Rated 10 out of 10 by Ricardo Ernst Easton Cycle & Sport
What do you like about our products and services?

Friendly and informative....

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.A. Wheel & Sprocket, Brookfield
What do you like about our products and services?

Chris was amazing! Excellent service done! Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.M.W. Trek Store of Highland Park
What do you like about our products and services?

The Staff is very friendly and knowledgeable. The service they provide is the best I have received anywhere.
Torsen is a fantastic and a huge asset to you store. Keep up the great work.

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.J. Two Wheels One Planet
What do you like about our products and services?

Jose is amazing and very knowledgeable! He was patient and helpful! Love the location and the friendly people!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.W. Sonora Cyclery
What do you like about our products and services?

Brent and Joel were awesome! Sold me a chain. Let me chat for a bit. Always great visiting the local bike shop!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Keith Hennings Bike & Hike of Effingham
What do you like about our products and services?

Will definitely be a return customer They go above and beyond to make sure everything is correct and very good customer service

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.T. Trek Bicycle Broomfield
What do you like about our products and services?

From the moment one walks thru your doors you feel welcomed, appreciated, and listened to. My bicycle needs are carefully evaluated and explained to a level I can understand to make an informed decision. The outcome in my bicycle servicing has always been of high quality and professional. Overall, Trek Bicycle Broomfield is my place to go for all my bicycle needs.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Seminole
What do you like about our products and services?

Very impressed with Phil on his knowledge and the customer service that he provided.


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