Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.R. Trek Bicycle Maple Ridge
What do you like about our products and services?

Great Service, Great People!!!

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.L. Downtown Bicycles - Lakeville
What do you like about our products and services?

Great customer service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.C. Landry's Bicycles - Boston
What do you like about our products and services?

Very responsive

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.H. Brookside Bikes
What do you like about our products and services?

They do a wonderful job with repairs, stand behind their work and willingly answer questions and spend discussing peripheral issues (bike routes) to help out.

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.C.M. Freewheel Bike Minneapolis
What do you like about our products and services?

Friendly, responsive and timely service with good products.

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.W. Zweirad Stadl
What do you like about our products and services?

Besser geht es nicht. Der Service wie die Beratung sind absolute Spitze. Bei der Service - Reparaturannahme wird alles besprochen und auf mögliche Reparaturen hingewiesen.
Später auftretende Probleme bzw. Reparaturen werden telefonisch besprochen bevor diese durch geführt werden.
Jederzeit wieder
Vielen Dank

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.S. Pedalerie GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Vielfalt und die Bertung ohne Zeitdruck

Report a concern   April 3, 2026 — Rated 9 out of 10 by J.F. Bicycle Garage Indy 106th Street
What do you like about our products and services?

Friendly helpful staff. Good stock of bike products I'm interested in. Near my home in Zionsville.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Mark Conner Syracuse Bicycle
What do you like about our products and services?

So far everything. I haven't purchased a new bike in many years. I had done some research online and new what questions a wanted to ask. Dale new his Bikes, and listened to what I was looking for. I believe we land on a bike that wasn't out of my price range, and met my needs. Now we need some dry weather to see the difference in 20 years of new bike technology.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Laurie/Mark Parsons/Linborrg Bicycle Doctor Trailside
What do you like about our products and services?

knowlegeable, pleasant staff.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.E. Freewheel Bike Woodbury
What do you like about our products and services?

Mike in the shop very helpful

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Joondalup
What do you like about our products and services?

Bikes are very reliable.Mechanics very knowlegeble @ helpful as is the general staff.Eventhough sales staff are busy they still find time to listen from customers experiences @ every customer is treated like an A grade rider no matter there disiplne.Cannot say enough about the staff at TREK JOONDALUP .All good things,keep up the good work.thanks.

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.S. Trek Sheboygan
What do you like about our products and services?

Friendly service, good advice, and nice job explaining how to use the new bike to my daughter. Great experience overall!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Tom Richardson OUTDOOR ADVENTURES
What do you like about our products and services?

I needed new tires and tubes. Plus some adjustment on my shifting mechanism. And was extremely pleased with the results.

The people I encountered there were very helpful and knowledgeable.

Have no fear when you take your bike to Outdoor Adventure to get your bike fixed. The work will be done, and done right.

Tom

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.B. South Lyon Cycle
What do you like about our products and services?

Fast, reliable service with a reasonable price.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.A. Bicycles Etc.
What do you like about our products and services?

Fast, friendly and efficient service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Chad Grigsby Breakaway Cycling
What do you like about our products and services?

Great fast service and had just what I needed.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.F. Freewheel Bike Bloomington
What do you like about our products and services?

Great service, Mike is a gem.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Gary Waters Wamsley Cycles
What do you like about our products and services?

Great customer service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Gary Hatley Get Outdoors Pedal & Paddle
What do you like about our products and services?

Great customer service and quality dependable repair services

Report a concern   April 3, 2026 — Rated 10 out of 10 by Gene Thomas Phat Tire Bike Shop Norman
What do you like about our products and services?

I called Dane looking for a bike for a grandchild. He was very helpful and we purchased a bike at the Norman Oklahoma location. We will be back!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Glenn Mclaughlin Giant Ancaster
What do you like about our products and services?

I have taken my bike to Giant several times in the past few years for service. I have always received quick and excellent service. I will recommend Giant to my friends. Thanks.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Douglas Bollock All American Bicycle Center
What do you like about our products and services?

Great high quality bicycles and accessories for a fair price. Top notch friendly and helpful service and sales team.

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.H. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Product experience, quick assessment of repairs, reasonable cost, communication.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Robert Guthrie Bicycles Plus
What do you like about our products and services?

The salesman who helped me (unfortunately I didn’t catch his name) did an amazing job walking me through options and recommendations for what I was looking to add onto my bike to address a few issues I was having.

He also found the time to install the parts same day in between work he already had to do. Was a very good experience and definitely would return to the store for future purchase based off his help.

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.B. Cyclesmith - Dartmouth
What do you like about our products and services?

Found exactly what we were looking for from another Cyclesmith location. Everyone involved was fantastic to deal with.

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.H. Wheel & Sprocket, Brookfield
What do you like about our products and services?

Personal, sincere attention to my needs.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Bradley Hix Trek Bicycle Peoria
What do you like about our products and services?

Very professional and quick

Report a concern   April 3, 2026 — Rated 10 out of 10 by H.G. Trek Bicycle Ulm
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Also ich muss ehrlich sagen, der Service, - Umgang mit Kunden / potenziellen Kunden und auch alles drum herum ist einfach spitze👍👍👍. Man fühlt sich 1. verstanden, 2. wird man richtig beraten, 3. ist der Kunde wichtig. Es wird in keinster Weise versucht auf Krampf das teure Zeug zu verkaufen sondern die Wünsche des Kunden werden zu 100% respektiert.

Als ich mein Rad bei Trek in Ulm abgab zum Service, wurde alles so eingehalten wie es zuvor besprochen wurde. Auch ein Anruf wurde getätigt als es um eine Entscheidung beim Service ging und es wurde nicht selbstständig entschieden.
Einfach Hammer und ich werde in Zukunft nur noch zu denen gehen. Ein riesiges Lob an die Belegschaft

Report a concern   April 3, 2026 — Rated 10 out of 10 by Corinne Mccarthy Foxboro Bike
What do you like about our products and services?

Very polite and pleasant to talk to.Repair was ready when told. Got a price ahead of time. Very helpful and answered all my questions. Took my bike out of the car for me and put it back in for me. Would recommend Foxboro Bike to everyone. Thank you. 👍


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