Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   October 11, 2026 — Rated 10 out of 10 by Bruce Iversen Trek Bicycle Shawnee
What do you like about our products and services?

Great, honest customer service. Advice when seen needed.

Report a concern   October 11, 2026 — Rated 10 out of 10 by A.A. Trek Bicycle Beverly Hills
What do you like about our products and services?

Friendly staff, knowledgable, good suggestions, have items in stock I was looking for

Report a concern   October 11, 2026 — Rated 10 out of 10 by A.D. Evolution Cycles
What do you like about our products and services?

Everything was great. Chris is amazing professional who repaired my bike.

Report a concern   October 11, 2026 — Rated 10 out of 10 by L.B. Cyclologic
What do you like about our products and services?

Service is always amazing and people here are great. Very nice work!

Report a concern   October 11, 2026 — Rated 10 out of 10 by K.H. Bushtukah - Richmond
What do you like about our products and services?

I went for running shoes and was so impressed with the salesperson, who was very knowledgeable, helpful and offered good advice.

Report a concern   October 11, 2026 — Rated 10 out of 10 by S. 평촌TBCC
What do you like about our products and services?

트렉 자전거 2대 타고 있는데
서비스 좋고 가깝고 애용하고 있어요.

Report a concern   October 11, 2026 — Rated 10 out of 10 by D.Y. Trek Bicycle Melbourne
What do you like about our products and services?

Staff were friendly and informative! Products were well displayed and the store was really clean.

Report a concern   October 11, 2026 — Rated 10 out of 10 by TREK Bicycle 鹿児島天保山
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

いつも、丁寧な対応と真摯な取り組みに感謝しかないです。
みなさんいい感じですが、特に、川崎さんの存在は、バイク初心者の私達夫婦にとって何よりの先生であり、信頼できる人です。
しかしながら、いつも対応におわれ、お忙しくされていて、人気の川崎さんとお話しできる日は、ラッキーな気分になります。
川崎さん、いつも色んなアドバイスありがとうございます!

Report a concern   October 11, 2026 — Rated 10 out of 10 by D.M. Giant Ancaster
What do you like about our products and services?

Very quick and friendly service.

Report a concern   October 11, 2026 — Rated 10 out of 10 by L.L. Ray's Bike Shop - Midland
What do you like about our products and services?

Just good people working there. The guys and girls are friendly and they know their stuff.

Report a concern   October 11, 2026 — Rated 10 out of 10 by M.S. Biketopia
What do you like about our products and services?

I’ve been using Biketopia for all my bike needs for over 4 yrs. Always great customer service.

Report a concern   October 11, 2026 — Rated 10 out of 10 by C.C. Trek Bicycle Williamsburg
What do you like about our products and services?

Trek Williamsburg is helpful, friendly, and professional. They stand by their products and support their customers. I always look forward to visiting the store & supporting the business. They go out of their way to make sure you're well cared for!

Report a concern   October 11, 2026 — Rated 10 out of 10 by Aj Kerry Burdo Maui North Ski Bike & Board Co.
What do you like about our products and services?

Great customer service and product knowledge

Report a concern   October 11, 2026 — Rated 10 out of 10 by B.K. Cyclologic
What do you like about our products and services?

As always the team here is awesome to work with. This is my 3rd bike I have bought from Cyclologic.

Report a concern   October 11, 2026 — Rated 10 out of 10 by J.B. Astro Cycles
What do you like about our products and services?

The time spent educating me about road bikes is priceless.
Work is amazing and priced very fairly.
Thank you James.

Report a concern   October 11, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Burnaby
What do you like about our products and services?

very clear description of what would be done, delivered on time. Threw out my older parts without asking though. should have asked first.

Report a concern   October 11, 2026 — Rated 10 out of 10 by Pablo Rodriguez Trek Bicycle Pottstown
What do you like about our products and services?

Customer service.

Report a concern   October 11, 2026 — Rated 10 out of 10 by M.L. Trek Bicycle Macomb Township
What do you like about our products and services?

Friendly, helpful and on the spot service (minor issues).

Report a concern   October 11, 2026 — Rated 10 out of 10 by N.D. Trek Bicycle Store of Clermont
What do you like about our products and services?

Great staff who's very friendly and knowledgeable.

Report a concern   October 11, 2026 — Rated 10 out of 10 by BICYCLE STEP
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

しっかりとした説明や、イベントが多いところが良いです。

Report a concern   October 11, 2026 — Rated 10 out of 10 by Terry Dawson Bicycle Garage Indy 82nd Street
What do you like about our products and services?

the scope and range of products, and the ability to get trained ksa from the majority of the sales force

Report a concern   October 11, 2026 — Rated 10 out of 10 by J.B. Bikes Palm Beach
What do you like about our products and services?

Easy, quick, reasonable price.

Report a concern   October 11, 2026 — Rated 10 out of 10 by M.D. Trek Bicycle Ashmore
What do you like about our products and services?

Staff at Ashmore were knowledgeable & helpful in choosing the right bike for me

Report a concern   October 11, 2026 — Rated 10 out of 10 by P.J. Trek Bicycle Ashmore
What do you like about our products and services?

From ordering to pick up was so easy, bike is awesome and it ticks all the boxes and the crew down at Trek @ Ashmore were excellent to deal with and very knowledgeable, and I know when the bike goes in for it’s service it’ll come back way better than when I dropped it off.. thanks Team Trek @ Ashmore

Report a concern   October 11, 2026 — Rated 10 out of 10 by R.W. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

Very friendly service. Made my 17 year old bike look like, and ride like new again after a service, clean and the replacement, of some worn out components

Report a concern   October 11, 2026 — Rated 10 out of 10 by S.R.S. Helen's Cycles Santa Monica
What do you like about our products and services?

Phone is always answered promptly, always transferred to requested department quickly. Quickly, competently, and reliably serviced by Erik Rodas.

Report a concern   October 11, 2026 — Rated 10 out of 10 by Nick Bullock Bike Doctor-Arnold
What do you like about our products and services?

Friendly and competent service.

Report a concern   October 11, 2026 — Rated 10 out of 10 by Kathryn Weber Velorution
What do you like about our products and services?

The best products. The service the minute you walk in the door you are greeted warmly. In each department I was greated warmly. Love coming there. I am from southern Ontario, and bought my bike here.

Report a concern   October 11, 2026 — Rated 10 out of 10 by N.R. Trek Bicycle Beaverton
What do you like about our products and services?

Professional service, thank you

Report a concern   October 11, 2026 — Rated 10 out of 10 by M.Q. Trek Bicycle Lamar
What do you like about our products and services?

Great bikes and even better service!


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