Customer Testimonials
Great customer service.
Fabulous service and caring! Love working with this team that cares about bikes and riders.
Bikes and service!!
I had a fitting with Andy. His knowledge is very extensive and he brought up points of conversation that I had not considered. I am a great more comfortable on my bike as a result of working with him.
The service was great the mechanic that helped me was quick and explained everything what he was doing
Nemo is a super kind and professional. He did the services quickly and honestly. The price is also fair. My bike is ready to run now!
Quality product, really rides nice, fast.
I was impressed with the selection of products onhand. The willingness of the staff to help and the bike tech working away getting customers bikes ready to ride. Brittany helped me find a great bike and she was fun to deal with. She is smart and knowledgeable about the products she sells and if there is something she is unfamiliar with she will ask another staff member and get back to you with the answer. It surely was a pleasure. Even though i am a couple hours drive away this is my goto bike shop now.
Great service from all the guys that work there. Parts selection is okay.
The service guys are friendly and fast.
Always very personal
Friendly
Bike mechanics provide excellent customer service, knowledgeable and professional.
great people and great selection
Friendly, knowledgeable staff. Close to home
Adam was extremely helpful and he went above and beyond to get me the bike I wanted in an extremely timely fashion. They were able to build me my bike and have it ready for pick up in the same day. I couldn’t have asked for better service. I will always return to them when I am in the are.
The whole team was very professional and cordial, The repair was done on time and they did a great job, definitely I will return.
All very easy and good customer service.
Der lockere und charmante Umgang der Kollegin. Das Eingehen auf Kundenwünsche. Ihre fröhliche Art. Zudem hatten wir das Gefühl, dass sie wirklich Ahnung hat und nicht einfach nur verkaufen will.
The repairman acted promptly and professionally in repairing my flat tire.
Helpful and friendly! Everything you’re looking for in a great little bicycle shop!
Muy buena atención y seguimiento.
Helpful and kind staff
great and quick service; excellent technical know-how; friendly staff; fair prices
Sehr freundlich und zuverlässig
Schnelle Erledigung
Top Firma
Got me in super quick as I was heading out for a mountain bike trip to Sparwood, got my bike back in two days with both shocks serviced and ready to goooo!!!
Thanks.
Great service. They listened and were very practical.
We had a great experience at Trek Bikes. The staff was so friendly, helpful, and professional. They took the time to answer our questions and never made us feel rushed. It’s nice to walk into a place where people genuinely care and enjoy what they do. We really appreciated all their help and would definitely recommend them to others.
Schnelle und gute Bearbeitung mit guten Preis Leistungsniveau
The staff is well educated and very helpful!