Customer Testimonials
Great customer service. Approached as soon as entered the store and explained best options. They will work with you based on your "wants".
I was on a date bike ride on the green belt, and I hit something sharp.
I jogged my bike 2 miles to your downtown Boise location and arrived just as you were opening, and the service shop replaced my tube in 5 minutes.
Thank you,
First name removed
Greg is man! He helped me piece together a Smuggler recently and I can't wait to ride it.
outstanding customer service
Staff in the store were very helpful and clearly had expert level knowledge. They were all very friendly on top of that. Great experience as always!
Reliable, quality products w/ energetic service!
On several occasions, the staff has gone above and beyond to track down parts and get service done expediently, while being extremely pleasant and accommodating.
Team, Freundlichkeit, Fachwissen & Kompetenz bei Service und Verkauf
... alles ist rundum bestens!
Wir haben im Verlauf der letzten vier bis fünf Jahre ein hochwertiges Mountainbike und drei hochwertige Rennräder bei PETO Bike gekauft. Wir denken, das sagt alles.
Was quite happy with the level of knowledge displayed during our buying experience. Made it easy to make the right choice in a sometimes confusing industry.
To me as a walk-in and had the work completed in under an hour.
Great service & products .
Awesome service
Fair priced, service above and beyond requested.
Dane fixed my grandson bike and I was afraid I had ruined it! Very reasonable prices and extremely friendly staff!!
Quick and knowledgable service
Quick prompt service
Love Trek!
I was a walk in request for a brake repair on Memorial Day morning. I was greeted and offered to have the repair completed right then. Excellent service and helpful to me too. I ended up buying new hand grips while waiting. I’m very thankful for the employees who work at this store.
Donna Brown
Gulf Shores
Everybody there is professional and helpful. Even with my dumb questions like how much is a millimeter or a degree anyway? I have bought five bikes from Trek. I am always happy with their service. That goes for sales and mechanics.
Quality bikes and friendly service!
Everyone is very knowledgeable and accommodating. It was a wonderful experience. Thanks!
Great selection of cycling products. Great service.
Excellent customer service and friendly staff.
Very knowledgeable and honest with their expertise and recommendations. Never felt like any hard sell but simple business friendliness.
Personal attention. The team never sells me anything more than what I need to fix the problem. They’re always available to just take a “quick look” when the bike is misbehaving.
Great team! Susana was the best
Your products are too expensive for me. The service is impeccable.
Fantastic customer service from the moment I stepped through the door. I was given a number of options for repair and everything was explained along with a timeline of when the repairs would be completed. There's a reason I continue to come back and recommend for any and all bike related needs!
Great service and products.
Beautiful looking bikes, and highly professional service.