Customer Testimonials
Aaron and I worked well together, he istened to what i needed and accommodated as his work allowed. Once the work was complete, he made my bike look good as new. Super thankful for his and everyone's help!
Our sales person was very patient with us, also so helpful.
The guy helping me was fantastic he answered every question and was vary knowledgeable.
The bike shop Trek upper east side was awesome
Estupenda atención y servicio
Able to repair my bike very well, and quickly.
Knowledgeable, local, and capable. I have been a customer for decades.
Durability, quality product
Staff was very helpful and pleasant.
Tutto interessante
There’s always a welcoming atmosphere at Big Bear Bikes 🐻🚴♂️. The team are incredibly knowledgeable and happy to help, and they offer a huge range of bikes, clothing, and accessories to suit every rider.
What's not to like😊
We bought 2 ebikes through Eddys. Great service about getting them ready for us.I will take it to them for all tune ups etc. Thanks.
Service and product
Helpful, friendly & knowledgeable staff!
I appreciate a brick and mortar store. Internet order is great, but smelling new bikes is better.
Quality and honesty
Top Service im Veloatelier, wie immer.
Great customer service. The person I dealt with at the service desk identified my bike's issues and gave me an estimate of the cost all in a timely manner.
The bike feels brand new?
Thanks.
Very friendly and professional service. Thank you!
Friendly, knowledgeable staff, good products.
Great knowledge on the bike components and workings.
You guys have fantastic selection and all of the staff are knowledgeable and friendly. I always enjoy coming into the store.
Helpful staff. Reasonable prices.
Thank you to you all for your outstanding service. After recent visit to purchase a new saddle spoke to Ben and he was very helpful as always. Tried a couple of different saddles of which Ben fitted onto bike for me to try and ended up with the first choice.
As always nothing to much trouble and you never over sell
Thank you again to all the team would recommend your services to any one no questions asked
See you soon
Frank Peters
You all are always helpful and professional!
Rob was very attentive and helpful.
Beste Beratung, informativ und anekdotenhaft.
The Charlotte trek store is so good!
Nice people , very helpful and friendly!
And they are right near the greenway in Balantyne !
Matt was very good to deal with, he highlighted the options on the bike that would meet the needs I was looking for. Outspokin has always been a great place when I’ve been in the store.
They have been taking care of my bike for years and just got a new one. Great service and they really know bikes!