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based on 83399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks like new! Thank you for an outstanding job.
THE CARPET GETS CLEANED. THEY ARE ON TIME AND ARE NEAT AND THE PRICE IS FAIR.
Better, longer lasting clean than any other carpet cleaner we've used. Plus very customer focused.
We liked Jamal a lot--he was very friendly and thorough--he explained what he was doing--my husband was with him while he cleaned and was very complimentary of him. The carpet looks good--better than it has in quite awhile.
The technician really listened to me and gave me suggestions for cleaning and maintaining it. There was absolutely no pressure. Terry was great!
Very professional and friendly technician. Carpets looked great!
Cleanliness and spot removal. Dried very quickly and restored original color.
The fact that there are not lots of chemicals and the people are friendly and efficient.
The technician along with the product were able to get out four-year old stains that other carpet cleaning companies couldn't.The carpet looks brand-new.
My carpets look great and the pee stains are (almost) all gone. The technician was friendly - he and my boyfriend moved every single peice of furniture to clean as much of the carpet as possible.
No chemical odor and safe for the kids.
Safe, steam clean, extracted dirt/dog stuff.
Very efficient and professional.
Cheery technicians.......on time.....my carpets look great.....
Professional and friendly techs that come out and do the work. Won't leave until you're satisfied.
Cleanliness of carpet. Spot removal. Ability to handle wall-to-wall and area/oriental carpet. Courteous, competent service personnel. In the future, I would appreciate a more proactive follow-up when tracking down a late/misplaced carpet. One oriental runner (2X12) was separated from its mate by over 10 days. Please note: we will use Zerorez in the future.
And weren't we to receive some Zerorez solution-water for spot cleaning?
he did a very good job,price was a little high by $75.00.
Pleasant service and very informative responses to questions. Keith was our service person.
Non soap or chemicals, which I know from experience only attract stains again. Also, your water system SMELLS clean, unlike most carpet cleaning companys who use straight tap water. Tap water source comes from the surrounding lakes, and smells like mildew until carpets dry. Your system had NO mildew smell. Also, your tech was very friendly and courteous. He was a pleasure to work with.
No chemicals and great service. Best carpet cleaning by far.
My house feels clean again. Awesome customer service and results.
it was a quick process as far as drying time. The person that did the job what a great guy.
thanks a lot
Your technician was friendly and answered all questions. He told me up front what to expect. My carpets have never looked better. I will definitely use again and recommened to my friends and family. Actually I already have. Name removed
Professional staff, residue-free process
the tech did not move my dining room table, or ask for help to move it. He made sure to tell me all about the other services and products that Zerorez has, and the cost for those services.
Our technician, Brad, did a marvelous job!
Our carpets had years of dirt and grime built up in them. Once ZEROREZ completed their magic they look absolutely brand new. Further to that, we had the tile in our kitchen cleaned. My grandson walked in the house last night and asked if we got a new floor. The grout and ceramic tile look like it was just installed instead of almost 18 years ago.
Thank you Zerorez, I am a RAVING fan!!!! I highly recommend everyone call Zerorez to get their carpets and/or tile cleaned.
My Tech was very personable, professional, and did not move to another room to clean the carpet unit I was satisfied. He also did a great job cleaning and sealing my tile. I never though I would spend almost $900 on getting these area cleaned, but the carpet, tile, and grout look brand new.
He should be commended for his work and he did an excellent job representing your company
My carpets always are cleaned very well and look almost new when the job is completed. The service personal are very professional and do a good job in a timely manor.
They didn't ask if there were specific spots I had concerns about. I left the house a probably should have stayed but I trusted they would see areas that needed spot cleaning... my fault I suspect.
It dried very quicky and the spots didn't reappear!