What our clients think of us!

My carpet looked like new and it is very old. Everything was completed so quickly.

Professional and friendly

The jury is still out on the finished product (since the cleaning is only 36 hours old and we don't know if the spots will resurface yet) but, the technician was very professional and specific about what the products could and could not accomplish. So far, the rooms look good, even the one that was half covered by a 12x12 over-layed carpet which made the wall-to-wall look like 2 completely different colors when it was rolled up and removed. The pet odors are gone and the stains have yet to reappear.

The end product - a clean, brand new looking carpet is the best way I could have spent my money.

Very professional, job was done quickly, and all pet stains are gone! Paul was very personal.

Did a wonderful job.

It did what it said it would and you exceeded my expectations.

I like that it is natural so that it won't leave any residue on my carpet. I like that the service people who clean the carpet wear protective foot gear, use corner protectors in my home, on time and courteous.

Very nice rep and a quality job ! Very impressed

the quick dry, the spots do not return for many many months and my Technician always explains things thoroughly

Chemical free, superior service and carpets and couch look wonderful. Another great plus is the fact you don't have to empty the water in the toilet; plus the breakers did not go off like some companies using their equipment.

Zerorez is now the only carpet cleaning service I will use. I have used their service for over 3 years now and will not go back to any other. The service is quick, easy and affordable. They do a great job and it's so much safer for my family without all the chemicals. The technicians are friendly, hard working and very helpful. They go out of their way to make sure that the job is done well and everyone is happy.

I love the fact that there aren't any chemicals in the cleaning process. The fabric of the carpet was restored to it's natural state and it looks clean and fresh.

No bad chemicals. Anthony gave us great service. He is a very sweet, gentle, man. The front office was very friendly to work with. Budgets are tight but we could afford this service. I will use your company again and again.

I felt that the technicians were rushed. They were late in arriving, my appointment was between 9 and 11 and they got here after 12:00. They called a couple of times to let me know their ETA, which I appreciated. They still had four jobs to do after mine and they didn't leave my house until after 2:00. They didn't ask to see the entire house before starting and I had to ask about moving couches, etc. We decided to clean an additional room which had not been cleared out, and the tech just started cleaning without asking if I wanted the furniture moved (it was light weight stuff that was easily moved). I had to ask the other tech (his first day on the job) to help me move a table. They willingly went over a few spots that I pointed out after the rooms were cleaned, but I didn't look in my husband's or my closet until after they left, and there are spots there that I think need to be worked on. I didn't like feeling pressured to purchase vent filters or to have the protecter sealant sprayed on the carpet. Otherwise, the technicians were friendly and professional.

fast, fantastic, and fresh! Brad was personable, polite and professonal. And very good at cleaning carpets

I do like elimination of soaps and detergents on our carpet. My wife was very happy with my choice in carpet cleaners. I think that says it all. Thank you.

Very good service. On time. Courteous. Carpets look great.

First, the tech arrived on time, next his concern aboout what we wanted, he walked through the house and then quoted what our final price would be (and kept it).
When we have Zerorez to do our carpet cleaning again, we will ask for Rick Rankin, he did an OUTSTANDING JOB!

This is the first carpet cleaning service that I actually felt like the carpets were clean. I clean my carpets once a year, so I've been through several services. The cleaning technician was very knowledgable and detailed. Thank you very much! I will be using this company from now on.

No odor--most of the time, carpets get clean

Get my carpet very clean, professional but nice service people, there on time.

Tyree, the technician did a great job of explaining the process to me and my dingy carpet looks brand new again. No odor; no mess. It was fast and very efficient. EMW

the cleanliness and fast drying time.

Our Technician Mike Laga was VERY PROFESSIONAL, VERY knowledgeable, cared for our household furniture, and did an EXCELLENT, EXCELLENT job cleaning our ENTIRE home. He told me about all Zerorez services, and allowed me to make my own choice as far as service. He was NEVER pushy (like other Carpet cleaning Companies are). He made the job look effortless, and he made our Carpet SPARKLE!! We are dropping Dalworth Carpet Cleaning!! Please let him (Mike) know that he is an asset to Zerorez, and you all are VERY lucky to have him!!

I had set my appt. at a time when I could be there. ZR had to cancel because they were on another job that would take too long & rescheduled for next morning. I have an area in my room where there was pet urine, I was well aware that it would be a challenge but due to radio commercials, was hoping ZR could eliminate problem. I had an estimate to have entire room recarpeted that would have cost approx. $500. Only had the one area cleaned by your company and cost me nearly $300. The area is much better (especially odor) but it is still very much stained & not nearly what I expected. I wish I would have had the entire room's carpet replaced for only $200 more.

My guess is that management has changed. Last two times I had Zerorez, there were two gentlemen, very accomodating and obviously oriented to customer service. They worked on spots, used huge fans to help dry carpets, protected carpet with syrofoam or plastic under furniture legs, and asked for feedback to be written in a spiral notebook. This time none of that was done -- and the guy was finished and gone in less than an hour! It wasn't a bad job, just totally ordinary steam-clean and no inclination toward customer service. It's not "fixable" for me. I don't want to go thru the whole process again. I just see no reason to be a repeat customer.

Clean without the smell of chemicals- visible difference immediately, and minimal dry time. Friendly, professional - from booking appointment to receiving serves on site.

My carpet looks new again! I also liked the fact that it dried really fast.

My carpets look like new! The technician, Paul, was very thorough and did a terrific job.