What our clients think of us!

Outstanding service and friendly tech. Was impressed with the final product...house never looked so nice, looks like brand new house.

No cleaning solution was used so when my carpets were dry a lot of the same spots werestill there...

Pricing.

You are very good at customer satisfaction and since I do not like chemicals, this was my first choice!

Mark Davie with KLUV 98.7 advertised a one day only special, 4 rooms for $99.00. He discussed how "great" Zerorez is about getting odor and stains out of the carpet, well thats what we budgeted for was that "one day special four rooms for $99.00. Instead our bill was just shy of $400.00 !!!!!. If you are going to charge for more than your special then you need to be upfront about it!! basically we paid $99.00 for you to just show up then hit us with nearly $300.00 dollars of cleaning fees. Very disappointed!!!

Natural product that does not leave a residue.

I like that u use water and how the carpet looks new after cleaning. First name removed Jane

It dried quickly & the technician was so personable, yet professional.

everything looks and smells like new when you leave. service is always professional and courteous and quick.

The carpet feels and looks amazing when you are done.

Fast. Did a great job of cleaning. Dries quickly and so far hasn't seemed to have a residue.

Ease and speed of operations. The technology.

Timely and efficient.

Insist that the customer physically accompany the tech as he treats soiled or problem areas, so that all receive pretreatment and are successfully cleaned. I have a dirty spot in the middle of my living room that remains, while more difficult stains that were treated were effectively removed. Also, consider techs who are homeowners or have a respect for the customer's property. I had to ask that foam be placed under my furniture so my nice wooden pieces were not sitting in damp carpet. Also, I will have to repair and repaint several areas of woodwork and outside wall corners where the ribbed hose marred and chipped away paint.

Your associate confirmed the work to be done, set up and finished quickly. The results were even better than expected.

I was very dissappointed, the special price ended up being $800.00 mostly because of pet stains and that didn't seem to help very much. I don't think the carpet looked much better after it was cleaned.The 2 men were very friendly and personable, but I wouldn't reccommend your services.

It just works.

the service that your company provided for me, and the results from the work they did.

I was very pleased when the job was complete.

Professional and courteous service with great results.

The technicians are very professional and curteous even with my curious children. :) The products are eco-friendly and dry quickly. My carpets look wonderful! Worth every penny!

Efficiently, timely, nice reps and quality of service is terrific.

No soap. Good communication.

Keep your promise to make contact 2 - 3 days prior. We called you.
Call client when technician cannot make it within the promised window.
My husband had things to do besides wait from 1:00 - 4:00 for you to show up. At 4:00, he finally called you and was told it would be 9:00PM before someone could come.
That is not what you advertise and I was very disappointed. However, the carpet was clean.
(I'm sure this comment will not be posted online.)

You provide the best cleaning I have found. Your employees to come to the house are very polite and helpful. I can't use you often because you're too expensive but you do a great job.

WE requested for you to be there first thing in the morning. You did not arrive until after 1:00. This caused a real problem for us.

The amazing job it did at cleaning the carpets. They almost look new.

Prompt, professional, thorough.

Got my carpet clean and was quick. Thanks

Very good service. Pricey, but the carpet looks great and the house smells much cleaner. Took much longer to dry than expected.

Your technicians explain everything so well and are careful to do no damage. They are also extremely polite and pleasant. I like the fact that the house smells wonderful and everything looks very nice. It feels like the house is clean.