What our clients think of us!

The friendliness of your carpet cleaner made the difference!
I also feel your service and the products you used helped get the stains out!
I will for sure use you again!

I have used Zerorez twice, and both times the technicians were friendly and professional. My carpet really looks clean and new. I feel like they technicians take care of my carpet, not wear it out!

I like the "green" aspect of it and that the carpet is practically dry within a short time frame after cleaning.

The cleaning did not rid my house of pet smell even though I paid 900 dollars.

First, Mike, your representative, was not only on time, he called ahead to say that he would be able to be here 30 minutes earlier if that would meet my schedule. He was extremely knowledgeable about your product, and very thorough while cleaning. Because of his professional appearance, attitude, and precise manner in which he worked, I decided to add an extra service of having our couch & chair cleaned while he was here. I was alittle reluctant to spend more to have the couch cleaned than what I originally planned for only the 3 rooms of carpet. He gave me a price to clean only the cushions versus the whole couch & chair. He said he would clean a small area to show me before I made a decision. He was a well-informed sales representative, as well as a service tech. It was very apparent that he took pride in what he did. I hope you recognize what an excellent employee you have in this time of often sub-standard performances.

It works!!

No residue. Carpets look clean and fresh.

Better prices for pet treatment for repeat customers. $400 every couple of months is a whole lot to pay for carpet cleaning.

There was not a heavy perfume smell. The actual cleaning time was efficient.

The service was great but the air filters we ordered came in and one was the wrong size. I have been assured that the situation is being taken care of.

The service tech was very helpful during the walk around and made very good suggestions. The cleaning process was quick and got up all of the stains including red wine and there really wasn't any residue on the carpets. The big determinig factor for me will be how long the carpets keep the clean look vs. the dry powder process I have previously used.

Every spot that weas "treated" come back the next day. Now, I understood that some would and the reasons why (i.e. candle wax and pet stains) but all of the spots came back. The technician that came out talked my husband into treating one room in particular with the pet deodorizer for $100 each cash (he said that the chemicals were his personally) and the carpets do not smell any better.

Even though our carpet 20 years old, we have maintained it well. I have some traffic areas that aren't that bad. I expected you guys to do better job cleaning it that it turned out. I listen to Gene & Julie on 103.7 and they said Zerorez was able to clean a spot in their carpet that awful and no other cleaning company was successful. So, I had very high expectations. Your guy did as good as the other guys...not much of a difference.

My technician suggested to me the "Non-guaranteed Pet Treatment". We discussed the price to be $270 for the service when in actuality the service was $90 per room, the technician assumed I wanted three rooms serviced therefore relayed the price to me as one lump sum. I realized this upon recieving an email of my Service/Product Summary, which I recieved AFTER I had paid for my services but had I known the actual break down of the fees, in my case, I would have omitted one room from being serviced.

Friendliness, thoroughness, patience with questions and knowledge of services. Always a smile on the tech's face.

When I time window is given, it would be greatly appreciated to have the service technician call if s/he is going to be late, i.e., arriving AFTER the allotted time frame.

My carpet looks cleaner and stays cleaner longer.

I was very pleased with how friendly the tech person was, how fast I was able to set an appointment, and how clean the carpet turned out.

The cleaning is excellent. I really appreciated the black Friday special. It made the service much more affordable once I added additional rooms and bought the spot remover kit. Our technician, Mike, was awesome.

The tech that cleaned my carpet did a wonderful job and it looks great. He removed pet stains and made the carpet look brand new.

thank you

D Last name removed

I like the fact that you use no chemicals to clean with. Your techs are always friendly and very professional. I've used you for years and will continue as long as I live in the DFW area.

Very courteous technician, did a great job!

My carpet felt so soft after the cleaning

I neede zerorez to do a second time over and they came out the very next day. That's very cool.

2nd time to use your services - the best carpet cleaning around.

I've left a phone message regarding this info, but have not heard back yet. This was the 3rd time I've used zerorez, this time the work done was not up to my expectations. The two areas----closet still has spots on the floor, and our bedroom---the main walk pattern seemed clean, but after drying I'm not pleased. Prior experiences have all been very favorable. The technician was in and out very quickly---perhaps too quickly!

The employees are what keeps me coming back, there always so courtesy and knowledgeable! And always do such a great job cleaning my carpets and paying such good attention to detail and making sure I'm happy with the job before I leave!

Very good service, these guy's know what they are doing. This is the best my carpets have looked after being cleaned. I will be call you again. Thanks Zerorez

No chemicals no residue. Great service

When you call for an appointment, they don't tell you that Zerorez have a room size of 200 square feet. So of course the rep said mine were oversized and that was an additional charge. Then a had a couple of spots and that was another outragious charge along with the pet treatment. So from 129.95 special it went to 487.00 and some change. The only thing the phone rep asked if I had and blood or hard to remove stains.

This is just a bait and switch. Reel the customer in for 129.95 and than it's going to be 487.00. You have a good product, but be real and advertise the real price, not one that I'm sure no one will pay.