based on 43 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You care for the animals in your care.
The staff was super friendly and helpful. It's super easy to schedule using the app. The availability of camara's to be able to see our pup no matter where we are is a big bonus!
The staff are great and very friendly! My dog looks forward to Dogtopia and always has fun!
I love how sweet the workers are to me and my pup. She looks so happy to be there which gives me peace of mind.
The people. All are amazing and exceptional. And Dogtopia of East Pasadena is very well run. My very particular dog loves it there and so do I.
The staff is fantastic, and my dog is always excited to go for play time.
The people and the facilities
This is a great place for dogs, The staff is great.
Excellent team that know the dogs. Clean and spacious. Extended hours make pick up and drop off easy and unstressful. Willing to work with last minute requests. Treat days and photo oops. Wish I could see them outside more. On the down side the apps are super spotty and open don’t work which is on the things I really like about their time there . Care is taken to place dogs with like size and sentiment which I appreciate.
Everyone is very friendly and very helpful. My dog had a great time at the daycare.
Our dog is well cared for. She enjoys her playtime and is treated like a family member by staff.
Love Cece the new groomer, excellent job. Rose and Cooper are weekly daycare students. Great staff, always friendly.
I love seeing the same faces to greet us! It makes me feel that my new pup is in good hands when I see consistency in staff! I appreciate everything about Dogtopia and it's helping my new rescue pup stay active and social!
The friendliness of the staff The fun activities for the dogs.
Dogs are always monitored while they are at Dogtopia.
They care about each dog and make sure they are comfortable and playing safe.
They also provide care and enough break time and rotation time depending on how active the dogs are. Overall I am very happy with the care my dog is getting in Dogtopia.
Our dog loves her weekly trip to Dogtopia for doggy day care! It gives her the socialization she craves in a safe, monitored environment.
I think the dogs need more directed activities offered throughout the day. At most there are one or two towers for them to climb and sit on and that's it. Although my dog enjoys being there, often she is seated by herself and not doing much. She does seem to enjoy attention from the attendant, and will frequently look for contact with the person. I also think the physical space for the dogs needs to be bigger. Many times, there are a lot of dogs in there that don't have a spot or area where they can just sit and observe. My dog can be seen moving from one spot to another.
I also have a problem with the boarding arrangement in that the dogs are left alone for almost twelve hours without a bathroom break, checking by a person, a snack, while being left in a crate. I won't board my dog there for those reasons, even though I like the attendants and believe they are kind to the dogs.
Very long wait time to get my pets things together when I arrived. Also the smell is very overwhelming when you walk in.
Overall really appreciate the team and your flexibility.
Staff at Dogtopia were friendly, welcoming and knowledgeable of the business as well as the dog temperament. Junior was awesome! I appreciated the cleanliness of the facility (waiting area smelled fresh) as well as the tour that was given on the first day of meet and greet. I loved that dogs are initially screened for temperament prior to allowing them to join the daycare. One of the things that drew me to Dogtopia was the live camera feed, daily activities for the dogs as well as the crate breaks for naps during the lunch hours. Our family was appreciative of how they made our dog’s first day a special one with a photo of him as well as an announcement in the weekly newsletter. So glad we decided to come to Dogtopia!
The staff at Dogtopia are great! My sweet pup absolutely loves to see them (and all of her doggie friends)!
Try to do a better job at monitoring poor dog behavior and intervene sooner
The staff is very friendly and I love that I can watch my dog on the dog cam during the day.
She’s always happy to arrive and she has staff members she has to say goodbye to before she goes home.
I’ve already recommended Dogtopia to several people.
Keep up the good work 👍🫶🏼🎉
My dog has greatly benefited from his time at Dogtopia. He is more relaxed around other dogs and a bit less fearful of strangers. He definitely enjoys his time there!
The employees are the best thing about Dogtopia! They are so kind and caring to every single dog (even my crazy boy!). I also love the ability to watch my dog when I am at the office. This really makes it special and unique to see how much fun he is having everyday that he is there!
The friendly atmosphere and supervised structured play areas for our dogs. The WebCams are awesome when you just need to see your doggy. I am happy when I see that Bruce is happy! 🐶🐕 The socializing with other doggy makes it worth it and fun!
I feel that my dog is safe and well taken care of when they are in your care. I like that you have spa services that I can take advantage of and of course we like the photos and treat days. The people who work at my local dogtopia are wonderful!
Super friendly, kind staff that cares for and treats my pet like the beloved family member she is.
My dogs are so excited to go. They love it there. All the people are wonderful
The friendly staff and the ability to have my baby have somewhere to play and have fun
Friendly, caring staff