based on 846 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dog looks good and seems like he had a good time. Great staff and if I’m ever in the area he will be back to see his friends.
I went in to get grooming services for my Goldendoodle, Jax! John and his team were all so kind and caring with him, and he looked absolutely adorable when I picked him up. You can tell they genuinely care about the dogs they work with. Highly recommend Dogtopia and their grooming team! Thank you!
I saw an ad on instagram
This location is falling apart, both physically and the staff. The years have not been kind. Maybe the Lakeway location is better.
The people at dogtopia are very friendly and obviously care about and are loving to my dog.
I like how accommodating the staff always are, and so friendly and kind towards the dogs in their care. The services are also very reasonable.
Facility setup, attentive staff.
Good kob
Convenient and reliable, and our dog is always happy!
Friendly people who care about my dog.
Return the dog with their harness applied correctly.
I like hat my dog is happy when he’s at Dogtopia. He gets plenty of exercise and enjoys his time there
My dog loves to go there. Staff is friendly and clearly kind with the dogs.
Any outdoor time at all would be a massive improvement.
My dog loved it
We weren’t happy with the way Abigail‘s grooming came out. I don’t believe that she was actually washed and her nails were not cut. She was sprayed down with some type of spray and somewhat brushed
We’re very sorry to hear you were disappointed with Abigail’s spa service. We’ve reached out by phone and text because we would truly appreciate the opportunity to make things right. Please contact us when you have a moment. We would love to see Abigail again!
Clean facility, courteous staff, fun activities for the dogs, good communication with owners
You are kind loving dog sitters. 🥰
We bring our 2 yorkies for grooming every 10 weeks. My dogs seem to enjoy the experience and they look and smell great too. I would definitely recommend Dogtopia for spa services. The daycare dogs I see also are having fun. The staff is friendly and caring.
The staff is so kind and friendly! I love all the fun activities they have for the pups and how welcoming they are every time we arrive! I also like that they are flexible.
Friendly staff, safe environment, easy booking.
I like my groomer
Very nice customer service at the front desk. I love the cameras.
Clean, Friendly, dogs spend more time socializing and out of the kennel than in it, actual outside time, cameras
There are some good things, but our dog was being terrorized by two boxers who were in the Toy box room and shouldn’t have been. The girl in there did nothing about them, and they continued to be on other dogs as well. Our dog was hiding behind crates, the penalty cage, and other things to get away and just ended up being cornered. We watched the webcam for over an hour. We couldn’t figure it out at first why our normally playful pup was doing that, and we called to find out if something happened like he got bit or something. No one answered our call (which I understand), so we left a message inquiring. Then we started watching the webcam more and saw. We are so disappointed in his care and those of other dogs. Utterly disappointed that it’s been TWO DAYS and we haven’t received a call back. I don’t think he is safe there and we paid $45 for him to be treated this way and in noticed by the attendant.
Appointments aren’t always prompt.
Friendly staff, my dog are treated well.
The staff and their affection for my boy and the Felix ability to get him in whenever needed.
Friendly staff and with adequate numbers. Clean facilities. Care about the clients.
Amazing as always! I have a 130lbs Great Pyrenees and Tearza did such a great job on him. Myaih, Hallie, Riley and Rachyel do a wonderful job with the pups and parents. Such a great team. ❤️