based on 563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog is always treated so sweetly by the employees...and she is always excited to go in when we arrive there!
I love how you treat our dogs like family! We can tell how attentive you are when picking up Winnie
Very personable staff. Love having daycare and spa services together. Just wish there was outside space
I love that it is like a real daycare - the calendar and events/pictures and crafts are adorable. I look forward to the new theme each month.
Coach very obviously feels safe and loves the staff, he walks in like he owns the place! I know he can be a bit much but I appreciate the love and affection he receives daily. The attention given to all of the dogs seems impossible with how full the daycare can be, but yet somehow they surpass my expectations. Coach benefits from different play rooms based on his friends there that day or his energy levels, it is always taken into account so he can have the best day possible <3
The cameras are easy to use, using the cameras on the phone app is iffy sometimes but I keep the cameras on my desktop at work and peek when I can.
I love the staff at Dogtopia in Berkeley Heights! They love every dog that comes through their door to stay at their facility. My dog has been going to Dogtopia for almost 2 years and he loves it!! The facility is clean and well staffed in each of the”playrooms”. There are requirements that have to be met before a dog is allowed to stay and play. It’s for the safety of all the other dogs. I can’t say enough good things about this Dogtopia!!
The staff are very great and understanding
Lady came back clean, happy and tired. Everyone I’ve met there has been so nice. My daughter’s dog, Clementine, goes more frequently but is always so happy when I drop her off.
Thank you
The associates and team members know my dog. They are so accommodating and knowledgeable kind. They are willing to work with my schedule which is unsettled most of the time
The staff is so friendly and caring. I love that my little pugs get to roam around the room and play with the other dogs instead of being stuck in a crate for the entire time.
The staff there took very good care of my Stormi. She was boarded for 4 days and they gave us an update whenever we called. It was the 1st time we let her board and I would highly recommend them. And her yearbook photos are the cutest!!!!
I can’t say enough positive things about your facility and the staff that works there! Anytime I board my dog, Casey at Dogtopia in New Rochelle I always feel comforted in knowing she’s being well cared for and is safe! She always comes home in a relaxed mood which is a clear indication that she was happy being at your facility!
Friendly attention to me and my dog - my dog loves the people. I can take her and pick her up on my schedule.
Staff are friendly, and clearly love their jobs. My dog Bernie, absolutely loves spending time @Dogtopia. He can barely contain his excitement, as he arrives each week!!
Lovely people, great communicators and overall excellent service.
Louie loved it! The people were fantastic and he’s never looked better… but, he’s a British Black Lab- he always looks good.
Dogtopia of Bellevue has friendly, kind and patient staff that work wonderfully with pet parents. The staff listened about my concerns for my 9 year old dog and made sure he was happy and safe in their care while I was away on work travel.
One of the biggest perks of Dogtopia was the through walk through tour before hand and the ability to peek in on digital camera is a great relief.
They cared and loved on my dog while I was away, kept him safe and played with other sweet pups too.
Management and staff are always professional, kind, welcoming and smiles.
They take such great care of the dogs and our pup Marley just loves it there, as soon as she realizes where she is going she starts to do a tap dance in the car.
She is happy, content and tired when she comes home from daycare.
Nikko had a fabulous time ! Must have played a lot as he slept the entire day after I got him from boarding
Friendly staff my dog loves!
The staff is very helpful and accomodating
Don't Know that I have used a service quite like Dogtopia. They seem to know all the dogs by name and seem happy to greet each one.
Clean facilities and friendly staff. Our dog loves it there and enjoys playing with other dogs. We like watching her on the webcams!
Flexibility on day of the week our dog can join, that the staff knows her well and that the team is always friendly
Friendly staff and they care about my dog. Also, they listen to my needs and make suggestions
Knowledgable about dog behavior and willing to work with my fearful recent rescue dog.
Easy and efficient interactions, both in person and online.
The staff was very pleasant and professional.
The friendly environment
It's easy and reliable. My dog loves the people. I know she's safe and happy there.
I primarily use the daycare service. I appreciate the firm and gentle approach they use with the dogs. My dog goes once a week, so he gets time with other dogs.
The people!