based on 753 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is cool. Everything is clean. Easy drop off and pick up. Super nice atmosphere and love the marketing. Cute events and the webcams and photos on social media. Treat days.
Our dogs love Dogtopia because of the caring staff and the opportunity to have safe fun with other dogs. I trust that the people at Dogtopia take good care of our dogs.
It seems my dog was spending progressively more time in a kennel then in play
The staff, especially Sam, is wonderful! They know how to handle my high energy dog and I never have any worries leaving her there for daycare or boarding.
Dogtopia has a friendly and caring staff.
The times wor well I work 10-12 hrs
Your staff is great they are loving and caring
Love the web cam too
Friendly. Knowledgeable. And most important: the doggos love going!
The friendly staff working there and definitely the webcams.
All of the staff is so friendly and got to know my dog immediately. Bubbles is always so excited to be there and runs to the door every single day. Also the events are so cute and fun!
Friendly staff always there to greet my dog and me with a smile. My dog is so excited to visit Dogtopia that he nearly pulls me over trying to get inside…his reaction to being there tells me all I need to know! It’s clean, friendly, and they provide fun opportunities for the dogs each day! They also share the fun memories on Instagram.
The coaches are very knowledgeable about dog behavior and genuinely care for the dogs.
THE STAFF IS AMAZING, THEY TREAT MY BOY SO WELL
Flexible scheduling available
Caring attendants
Safe environment
Dogtopia has a very friendly & professional staff. Dogtopia offers an assortment of services for dogs from head to tail, including anything from teeth brushing & ear cleaning to complete spa packages. They have fun activities for the dogs, like birthday parties with goody bags, or splash days in hot weather. They have something going on every week, if not multiple times per week. The have a calendar each month filled with fun for the dogs.
My dogs get so excited to go to Dogtopia in the mornings! We love Dogtopia!
The people care
great grooming !
Daycare and boarding options in one facility, special treats and activities, spa services!
My dog loves going to Dogtopia and everyone seems to know him, which I love!! I love that I can watch him on the cameras, that he can get snacks and that he is generally cared for! We have been going to the New Rochelle location for 4 years!
We love Dogtopia-University Ave. Our pup is always welcomed with smiles. The staff are helpful and accommodating. They ensure that she stays safe during play. And bonus, we’ve made same-day spa appointments and she comes home looking a smelling wonderful.
Everything!! I actually couldn’t be more impressed with every aspect of this business. From the cleanliness of the facility to the kindness and love my dog is shown from every employee. Keep up the great work!
Love Latasha Roxie groomer she is amazing and the baths she gets and smells so good looks so pretty..prices are good.. Happy to have Dog Topia ❤️
Normally I would rate you a 10 but this time there were 1 issues. 1) pepper was only there for 4 nights but she developed bloody stools which I was told was from stress, but she’s stayed there much longer and never had this, so I’d really like to know what’s changed that has made it stressful for her. 2) I sent extra food in case we had a car breakdown or something, so 3-4 extra cups of food, and when I picked her up the food was all gone!!!! That was way too much, maybe that caused her bloody stool issue? I’m concerned that her diet was not followed.
I would like to talk to someone about these problems.
I know you have new management but there have been areas of chaotic misinformation over almost the last year I have had my dog there. By that i mean lost records I submitted, taking my dog off pause and things not being signed that I am now being asked to sign. I have been very happy with the way my dog is treated and the employees I have interacted with.
People and service are awesome!
I know I can trust my Zara here. I know she’s safe and having a great time!
I just wanted to say how much I appreciate Dogtopia! My dog goes twice a week and absolutely loves it. The staff is so caring and attentive, and I can tell they truly enjoy what they do. My pup always comes home happy, tired, and well-loved. Thank you for creating such a fun and safe environment!
Great staff who know our dog!
I appreciate the professional staff and operation of Dogtopia at the Shire in Richardson. I requested to see the area where my dog would be boarded. The facility was spotlessly clean. The staff at Dogtopia is friendly and helpful and they care about the dogs they are entrusted with.
The staff is incredible!
Everyone is so nice and helpful. Roy loves it.