based on 1102 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are very happy with the service. We’ve been here over five years went through some bumps in the road personnel exchanges, but everything is good now. K-9 coaches and managers, and Rovers are all great.
My very active Terrier comes home after boarding very tired!
I also like the option to get online and view the video stream of the dog room my dog is in.
Very friendly staff!
Very friendly and kind staff. Happy clean dog after services. TY!
Dogtopia staff are friendly & I am confident that our puppy gets opportunities for socialization - other dogs & people.
Everything!
Friendly and efficient staff. Zeus always walks in scared to death and doesn't want to leave when I pick him up.
Pluto loves it there! The staff is amazing!
I like the friendly, competent staff and the location of this Dogtopia. Most of all, I like Dogtopia because my Chocolate Lab is so happy whenever I take her.
How y’all are patient and kind and will go out of your way to make a safe environment for my pets
Great experience all around. Attentive and responsive staff working with the dogs in their care.
Everyone is very friendly and helpful. I feel my dog is well cared for.
My dog loves Dogtopia! He is always excited to go and wags his tail when he is greeted by the staff in the lobby. That makes me feel confident that he is being well taken care of when he is there.
We are very pleased with the attention our dog is getting and their willingness to work with her in making her feel comfortable. The communication is excellent. The facility is very clean and organized.
Convenient for drop off and pick up.
The groomer has knocked it out of the park again! My dogs come back looking good, smelling good, softer than clouds and their nails are no longer scratching me up like a velociraptor. 10/10 would recommend to anyone and everyone.
Great staff, our pupper always seems to have a great time.
Friendliness, professionalism, and they really take care of our pets and treat them as family!
Friendly staff. Dogs are so happy to go!
My dogs are always excited to be there. I also like the fact I can watch them during the day. Everyone that works there is very nice and friendly.
The facility is spotless, the staff are friendly and we love the web cam option.
I called to mentioned that my dog caught kennel cough while she was boarding there. All I was told was to call the vet. Of course I know to do that. I called to give a heads up because I figured other dogs would have caught the same thing. The lady that answered the call dismissed me after I said I was disappointed. This is the second time she has caught kennel cough while there in the last four months. Will be looking to take my dog to a better establishment.
I love almost everything about Dogtopia, great staff, they are professional, and they care about our dogs and take very good care of them… What I’m not happy Is I can’t get Pearls spa in the later afternoon.. I love for her to play and then have her spot and then I pick her up to take her home all nice and clean and pampered…
Everyone at Dogtopia is so friendly, and my dog absolutely loves going there! Her tail is always wagging, and she can’t wait to jump out of the car when we arrive. I really appreciate the convenience of the door-side drop-off and pick-up; it makes everything so easy.
I especially enjoy the Back-to-School fundraiser and the adorable pictures they do in September. The staff is always helpful and accommodating whenever I call to change the schedule or ask a question. I highly recommend Dogtopia to anyone looking for a caring and fun place for their pup!
The carers could engage more with the new dogs . A small technical feedback- the toy box camera constantly freezes. You could improve its functioning. Thx
The folks at Dogtopia on Beach Blvd, are all amazing, it’s so convenient to my house.
Thank you for what you all do!
My dog loves staying at Dogtopia! Everyone there is so friendly, attentive and welcoming!
Friendly staff, great hours, dog feels comfortable there
I don't like how long it takes to pick up my dog. Sometimes there is no one at the front desk and sometimes the staff is having casual conversations with other owners and not acknowledging that I am even there. There should be a more effiencnt method of getting dogs.
Friendly, competent personnel and a fun place for my dogs (3) to exercise and socialize with other dogs! DT also offers grooming (CJ is outstanding), overnight boarding and enrichment activities for my pups. I love all the creative activities they have to keep the dogs engaged and wonderful pictures for the dog parents!!!!
They know each dog and their personalities- I trust them to take care of my three as I would!
MY dog loves it at Dogtopia Longwood. The staff and hours are accomodating. He is always exhausted when he comes home.