based on 1516 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff are caring and I am confident my dog will be well cared for.
I like the friendly attention given to the dogs. When Wilma comes home from even a half day of activity she is exhausted.
More of a wish, an out door space where dogs can use on nice days or mornings
The monthly events, especially all the pictures!
Clean and safe environment for our dog. Staff is friendly.
Friendly, clean, comfortable, and fun
The staff all seem to love dogs. Additionally they are kind, conscientious and courteous. My little fur baby LOVES his time, both daycare and overnight, at Dogtoia in Plymouth.
My dog loves all her puppy friends:)
The staff is amazing! Everyone is so passionate about dogs. My dogs is so excited to be there!
I love how friendly the staff is! My dog loves going too! It is a clean environment. Also love that there are activities and nap time to help make the day well rounded.
The staff are all professional, warm, and genuinely care about the dogs. The facilities are well maintained and our dog absolutely loves going to hang out with her friends!
Super friendly, super professional and accommodating
Compassionate and flexible staff. Able to accept dogs as they are and handle dogs on meds or with special needs.
Thank you so much for your cooperation in getting the flea certification from the vet. For clipping our dog's nails. giving him a bath and blow dry. Our Mason looked so handsome and clean for family on the 4th of July. God bless all.
My dog loves going there, he’s excited to go in everyday he goes ! I also like the boarding because he is already comfortable there so I can vacation and feel that he is well taken care of
Everyone on the team is friendly, responsive, and loves dogs!
Everyone is pleasant and nice to customer and dogs
friendly, clean, efficient, on top of their paperwork.
My dog comes back happy and tired.
You actually like our pets, and always have smiles when I bring Lucy in. Thanks
The gentleman who answered the phone was very kind and helpful in identifying which room my dog was in and giving me access to the camera to check on her. He even called me back to tell me the correct room.
When I picked her up, I asked how she did. Dogtopia of Katy always gives me a report “she had a lot of energy today” or “she played a lot with Skylar the golden doodle” etc. I didn’t get any info when I picked her up. I asked the girl at the front desk how she did. Since she doesn’t come to this location very often, I’d like to know if she seems to be doing ok or is anxious, etc. The lady at the front desk just shrugged and said “fine I guess.” The guy who brought my dog out to me didn’t offer any info and was already helping another customer.
I know we don’t come very often to this location, but it would be great to hear a sentence or two about how she did. Naturally I’m a bit anxious since she’s not used to this location. I was able to check the cameras once and saw her laying comfortably on the floor like the other dogs. Just a suggestion for future. I really like the Dogtopia brand and how the coaches are trained.
Professional and courteous
Natasha, she’s the best Groomer in the whole world. I just love her and also the whole company is amazing.
staff is great and rosco loves them
personal attention provide and reassurances that all would be OK
Scout has the best time at Dogtopia
Friendly, accommodating staff. No surprise fees or charges, everything was super straightforward!
My dogs are treated with so much care. The team members that work the rooms always seem to be engaging them and working hard to keep the rooms clean.
Harri is loving it so far! Positive atmosphere, care for Harri and good communication. I feel safe with him there.
My pup loves coming to the daycare and getting his spa treatment. He always runs to the dog to get in. Staff are always so nice.