based on 1472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They take care of all the dogs just like they would their own.
Amazing staff!
We are new to Dogtopia but so far we are very happy. My dog , Charlie goes in wagging his tail, he seems to really enjoy playing with the other dogs. There never seems to be an issue with over crowding.
. Charlie is a Great Pyrenees and we have a hard time getting him groomed. Dogtopia did an amazing job with him. He came home white and fluffy .
Charlie will definitely be a regular at Dogtopia.
Friendly and knowledgable staff.
Clean and well organized.
they got me in timely . professional both drop off and pick up
Great daycare and grooming. Love the Santa pictures! 😊
The staff is very friendly, they allow my dog to acclimatize at her own pace and my pup is always happy on pickup!
Staff are very friendly and genuinely like dogs.
Always available, multiple rooms based on dog temperament, super friendly dog trainers and operators! They love your dog as much or more than you do!
Everything. Specially the love that they have for the dogs. And of course, the rewards program. Yesterday I completed 10 groomings and have this one free.
Remy often is really stinky of urine and after long hours I don’t have the time or energy to clean him up. Also price went up again since last month and I thought I still had a discount. ?
This is Nikita's 3rd time going to Dogtopia this year.
1st time
- was great 5 ⭐️⭐️⭐️⭐️⭐️
2nd time had some issues
- didn't clean ears
- didn't trim nails
- didn't groom paws or back end
- 🚩Dog came home cowering ⁉️
- 3 ⭐️⭐️⭐️
3rd time
- ❓️ Dog came home cowering [short period of time] maybe due to 2nd time & not this visit
- 4 ⭐️⭐️⭐️⭐️
Convient location.
Dog enjoys time there.
Staff are very kind and welcoming. They look at each dog individually. I have two so they know each one’s personality. They are honest. When kennels cough was there they let us know I think the pups have fun ??
Very nice staff and
I liked being able to tour the facility and know how the services work. The staff was friendly and welcoming. I love the webcams and seeing the 'crate entry' to be used when a dog is entering a room. Seeing dogs to use the ramps to look thru the windows between rooms cracked me up.
Melvin in thriving and so much of it is because of the love he gets while visiting. I’m so thankful we found you
I was visiting from Colorado Springs. Wanted to leave my Buster Brown for a couple of hours to go shopping and eat in a restaurant. They took wonderful care of my puppy and I didn’t feel guilty leaving him.
This was our first time and we are very happy with Victoria grooming our dog.
We love Dogtopia of daybreak! They always do fun activities for the pups! The staff is so kind and I know they love and truly care for my fur babies!!!! My dogs love playing there, they get so much exercise and enjoyment! We are grateful to be part of the Dogtopia family!
Dogtopia staff did an amazing job reassuring me and addressing all the concerns I had boarding my dog for the very first time. They were quick to respond to texts and sent updates (including pictures!) whenever I asked. The spa option after boarding was a huge help to make sure my dog came home clean after several days of play! They were great about administring medications as well.
I do wish that they had someone to check on the dogs throughout the night just in case, especially for dogs like mine who are particularly anxious and have separation anxiety. Other than that, his slow feeder and treat dispensers did have some food/ hair remants on them when we got home so I was slightly worried they weren't cleaning them after use, but that's really my only complaint! Would recommend to anyone looking to board their pup :)
I have never met a dog service who actually cares about your fur baby. They’re fun, interactive activities for them in the day helps stimulate them. And I’m sure it’s fun for the staff as well. Whenever there is a medical issue with my puppy, they are alert about it and they give extra care and concern well having a play date.
The owner is down to earth and extremely personable. I’m really happy we found this place.
The services are great. But honestly, it’s the people who work in it that make it awesome
The service is great and the employees really care. But the cost is high.
The staff is so sweet and friendly, I know my dog is in the best hands when he is there. He loves going and has so much fun.
The people that work there are amazing. They are so good with the dogs and understanding of each dog’s needs and the specific group to place them in. I also love all the special things they do like the recent grinch pictures and photos with Santa and also that you can order a special treat for your dog throughout the day like a filled Kong or a chicken bowl. It makes you feel good that your dog is getting an extra special day. I also like to peek in throughout the day and watch my dog for a few minutes on camera socializing.
Friendly staff
I was told that it would take about 2 hours to bathe and trim my Sheltie. I finally called after 4 hours to find that he was sitting in the drying crate and was ready, but no one had called me. Then when I picked him up, he had not been brushed out. I had to finish brushing him out at home. I’m still getting hair off of him. They didn’t trim his back feet. I was not happy with the job they did.
The Dogtopia in Mckinney makes sure your dog is comfortable and offer a full suite of services. We like being able to log in and watch what is happening on camera. The boarding can be expensive, but we appreciate the service when needed. Facility is nice and clean, and the staff treats your pet as if it is their own.
All the people that work there are very nice and professional
My dog is safe and they are a good value.