based on 453 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient, friendly, and reliable. Always happy to help and take care of my girl.
My dog is obsessed with Dogtopia and has been for years. He loves the people, and he always comes home exhausted. Two- three days a week is enough to wear him out so that we can enjoy easy walks together, and I can be at work without worrying about him. We’re customers for life.
The staff is very friendly and welcoming. My dog returns well exercised.
From the first day of a trial run of a few hours, to the next week of a half day, we have seen immediate and marked improvement in the confidence, socialization, and manners of our < 1 year old pup.
The people are great.
Christopher has alleviated my misgivings for grooming through Dogtopia. He did a lovely grooming job on our dog, and we're very happy with his work.
Nicole is fabulous to work with! Over the phone and in person she is so friendly and has an expertise about her.
Stormy is always groomed nicely
I really appreciate all that work there
The Staff, location and best groomer in Collierville. We also love after we board our dog, we pick up a happy, albeit tired puppy from play time who is not stressed or sick.
Everyone is so nice there! Love Dogtopia!
I am seeing more turnover in employees so the relationships with us and the employees and the relationships with our dogs are not as solid as they used to be. That is a big concern.
Grooming services are outstanding!
It gives my dog some exercise and some valuable time with other dogs (as well as with some new people - he loves humans!)
From the moment we walked in for Dexter's meet and greet day, the team at dogtopia have been fantastic. They truly care about the dogs and ensuring that the experience is not only a positive one but does not cause undue stress.
Very nice people working there. Very clean and my dog loves it
Giulia seems to enjoy herself and sleeps well at home. I also hope she gets along with the others in the small dog area!
I have a very happy and tired puppy at the end of the day.
My pup came home exhausted! She was quiet and sleepy.
I love taking my dog here, but she wasn’t fed on her last visit. I forgot to drop her food off, so I ran home and brought it back. When I asked if she ate, they said I never dropped off food.
I understand it was a mishap but I’m upset my dog wasn’t fed and I’m not sure where the food went. I understand I originally forgot the food but this worries me when it comes to leaving her overnight or for a full day.
Staff is amazing and Rocky always enjoys him time.
Professionalism both on the business side and the dog care side. Staff is well trained, friendly, and competent.
We’ve had such a great experience at this Dogtopia location. Every single person I’ve interacted with has been nothing short of amazing. All professional, attentive, and genuinely loving toward the dogs. You can just tell they’re not just doing a job. They really do care.
Meiko has a bit of separation anxiety, so we’re very intentional about where we bring her. From day one, the staff made her feel safe. And the biggest proof? Every time I drop her off and pick her up, she’s in such a happy, relaxed mood. That says everything.
Peter has also been fantastic. Very communicative and clearly passionate about what he does.
It gives us real peace of mind knowing Meiko is in good hands. Highly recommend.
Everything is clean and my dog seems happy to go and be there.
Everyone is friendly and I like that I can board my Rex there and get him spa services.
The staff are all awesome!
My furry baby can’t wait to get out of the car when we pull into the parking lot.
I especially love the dog cam so I could look in on her from time to time and see how much fun she’s having.
Definitely a 10/10 experience 😃
Convenient location. Friendly staff. Webcams.
They do a good job of grooming my dogs and the are convenient
Loving and caring staff. Our pups love it here !
Hours. Flexibility. Friendly staff. My dog is safe there and likes it. They separate large and small dogs
The staff is so good with my dog. He is comfortable enough to interact with the other dogs & not just hide in a corner the whole time.
Everyone is so friendly, the facility is very clean, and the dogs are always put in with similar sized dogs.