based on 876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m glad my nearly blind dog can have safe play with other dogs at Dogtopia.
The staff is wonderful. The facility is well maintained and my dog loves the interaction with other dogs and the specials.
Our dog loves coming to daycare. She’s well cared for and is happy to come. She lays in front of the door waiting to go in the mornings. I love the fun activities that she gets to take part of as well!!!
My dog likes it. It is convenient and the hours are good
I like the fact that you separate the dogs by energy level rather than size, and that they get “down time” during the day.
Often with the seasonal turn over we will end up needing to be very accommodating for the new staff as they transition. It can be frustrating to have to wait 10-15 minutes to get our pup from the room he is in during some peak times. This also goes for some front end staff who will at times change rules. Throughout the years of going here we love certain trainers, without them we would have gone to a different Dogtopia or dog daycare. Unfortunately that list has gone down significantly over the years. With it the quality of the staff has as well. Fixing the turn over at this location would be paramount to increasing the service at this location. From talking to some staff much of their turn over comes from management issues and other compounding factors. I'd speak with your tenured staff about issues they have currently before they start leaving as well.
Very convenient; friendly service and Gandalf loves it! He needs to work the energy off, and Dogtopia does that.
Flexible timing and great staff
Flexible and caring staff that take the time to get to know you and your dog.
I can drop off my dog and know that he's in good hands. He gets super excited as soon as he realizes he's going and that is a good sign for me.
Everything
All the special occasions like prom & the Mothers Day craft. Also that small dogs are put in Toy Box group. I know my dog is getting exercise, playtime & socializing with other dogs of similar size
Our dog Elsa loves it there!
Make sure the cameras are on. I feel that our dog was in a cage more than he was able to play this weekend and that’s sad.
Dexter thrives on days he spends with his friends and we are thankful for all of his growth and discipline
Dog is so happy there.
The Last name removed frisco Dogtopia team is amazing! They feel like family. They get to know all of the sweet pups and truly make me feel confident that my amazing beagle pup Mollie is getting great playtime and enrichment while I am at work during the week. 10/10 recommend this doggie daycare and boarding! Jubilee during early morning check-ins brings joy to every interaction as does the entire team.
Great staff that knows your dog individually, and a predictable experience
Great staff. They all love dogs and there work
The staff are all so nice and personable! They love the dogs and truly seem to enjoy their jobs!
Great staff. My dog loves it there
I love how easy it is to change my plan, and the different options they provide.
The staff is very friendly and accommodating. They seem to care about my dog, which is super important to me. I feel my dog is safe when I leave her with them. The facility is always clean, too, which is important!
My fur baby is well taken care of and loved. I know he is safe and protected .
Love this place and everyone there!!! My pup will make you run to get inside because he’s so excited!!!
The team at Dogtopia Burlington do a phenomenal job of taking care of our little guy, Milo. They treat him as if he were their own. He is five years old and has been going to Dogtopia for more than four years. We highly recommend them to anyone thinking about boarding their dog or simply for daily visits.
The people are superb and my dog loves going there to board and to have play days .
Everything!
The owner and staff truly care about the dogs that go there.
Our dog cannot wait to go there everyday. That says a lot about the dog coaches and what they do there!
The employees are always excited to see my pups when they come. The dogs are tired when they come home.