based on 2053 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best ❤️
Friendly staff!
Your prices are no longer affordable and I will look elsewhere for my dogs boarding needs.
I LOVE how you treat my Katie Lou!
I have shown my realtor that it would be a good idea to change to Dogtopia!
I like that you add games/enrichment to the daycare. Staff seems happy to see my pup and she's happy to go there. It's nice being able to have her groomed and washed at a place she already feels comfortable with and you do a great job. You are always willing to work with me and my pups needs
Same as last time, everything. Especially love the great local staff at the short pump location as well as the webcams that let us watch our pup!
The staff are very friendly and attentive to my dog. Staff are welcoming. Prices reasonable.
I loved that they are available last minute. They are professional and called with any concern . 😀
I love the fact that everyone at Dogtopia knows Poppy and how much she enjoys being there.
You really take great care of our Smedley. He seems to be enjoying the play time and playing with his pals.
You worked with me and Bean to make sure he was comfortable and enjoyed his visits.
Great people.
People are great. I love that my dog can socialize with other dogs.
So far great..
It was my first day for my dog for daycare. I wasn’t quite sure what to expect. I feel that. Yes my dog was well taken care of and the people at the place are very sweet and kind but I didn’t get a lot of feedback when I ask questions about how he did he just said he did good to find out answers things. I had to ask all the questions I thought I would get more of a detailed explanation even when I signed up, it seemed like I was doing all the questions and I did a lot of the talking. I guess I would just like more of a follow through or follow up.
Staff are great! The cameras are down frequently to not show my pet's activity.
The employees for the first half of the day were on their phone the entire time and looked like they hated being there. There was no interaction with the dogs which is a huge deal for a puppy that has never been there before. The employees as the second of if the day were ok but they were not taken outside the entire time. I understand that it was raining in and off but they still needed to go out instead of just going all over the floor whenever they felt like it.
I paid for a suite and my dog was put in a small kennel at nap time as well. I will never be bringing her there again and definitely not recommend anyone
We love the caring staff at Dogtopia!!!
The staff is so friendly and clearly loves what they do! My dog can’t wait to get there either… the second I sit down to put shoes on, she’s at the door!
My dogs come home very happy and tired. They have made new friends and are not left alone all day. I love hearing the snoring from the cough when we get home.
Great staff!! Carmen loves going there daily. I’ve boarded her for up to 2 weeks twice already, and she comes home happy and healthy! Can’t praise this place enough!
Absolutely amazing staff!!
Since we first started bringing our dogs, we have been treated like family. They know our dogs so well and it is so obvious that the staff enjoy spending time with them. We’ve used a lot of boarding kennels for our family pets in the past and honestly none compare to Dogtopia. I never feel guilty about taking a trip and needing to leave the dogs there because I know how well cared for they are and my dogs clearly enjoy going.
The staff at Dogtopia all seem really good to the dogs. They all seem to love dogs. Makes me happy to see them treat the dogs well.
Everything
My dog was in a cage well past the allotted time. When questioned why the associate had no idea why and didn’t find out. Additionally, hard to tell due to camera lag, but appeared that my dog was smacked. Won’t be returning.
Never going back because of my dog didn’t have have a bath when I picked her up and also yall don’t allow unspaded dogs
Very friendly, knowledgeable staff who all seem to care immensely for the dogs under their care.
The staff is very good with the dogs. The pickup and drop off is convenient. My dog is excited to go.
My pup loves Dogtopia and spending time there be it for daycare or for a stay. He especially loves his time with agility training.