based on 2165 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly professional, and caring folks who work there. My dog had a minor issue in a contacted me immediately.
Always a pleasure bringing our fur baby, Kona, to see the friendly faces at Dogtopia West Frisco. Thank you for the excellent service every single time we arrive.
You have the most welcoming friendly people and I would feel comfortable leaving Bear with you anytime !
Dogtopia is awesome and my dog loves it there! They have highly trained staff who know dog behavior exceptionally well. This is our 3rd year taking our pup. Highly recommend Dogtopia!
What I love most about Dogtopia of The Shire at Cityline is the genuine care they show every dog that walks through their doors. I have three Miniature Australian Shepherds, Lexi, Willow, and Luka, and they absolutely love coming to daycare and boarding here. They get so excited when we arrive, and they come home happy, tired, and clearly having had an amazing day.
The team is incredibly flexible, professional, and always willing to help. Their customer service is outstanding, and they truly make us feel like family rather than just another customer.
A special thank you to Carolina. She is always so kind, helpful, and welcoming, and she always has a smile on her face. She goes above and beyond to make sure both my dogs and I feel cared for. Knowing my pups are loved and treated so well gives me complete peace of mind.
I highly recommend Dogtopia to anyone looking for daycare or boarding. The care, attention, and customer service they provide are second to none.
Attentive, responsive staff. Great care of pets.
I like that there is a lot of communication and our dog doesnt smell bad after coming home from daycare. I appreciate that grooming is offered as it makes it convenient to have it done while they are at daycare. Overall, Dogtopia has been a pleasant experience and I would recommend it to anyone looking for one in the area.
Everything
Staff is very friendly and caring. The facility is very clean and well kept. My dog loves coming here.
The staff was very friendly and welcoming. Benito seemed happy with them. Eventhough he was excited to see me and go home he still turned back to engage with the staff on his way out.
Employees seem to love the dogs and I feel confident that my fur boy is safe.
Very friendly staff , i love how i can see my dog on the webcam it gives me comfort knowing he’s doing ok . My flight was delayed which pushed me a day over my scheduled pickup and the staff were understanding of the issue . I really appreciate them.
My dog is usually defensive around ppl and they said he was very friendly which lets me know he was comfortable.
I would love to bring my baby again
Everyone is super nice, and it is clear that everyone loves and cares about dogs. I know that my dog is in good hands wherever I leave her with you.
Thank you.
Compassionate and professional
The staff is friendly, and you can see they love our pets.
Our dog Squirrel loves the friendly staff. He especially likes tge different activities
Fantastic ownership and staff!!!
The close attention to cleanliness, the welcoming environment, and the ability to look into our dog on their webcams. We also love that there are always humans inside the toy box, making sure that the dogs are safe and clean. The little chalk signs that are visible on the camera adds attention to detail and just a fun thing to see.
Staff is so awesome!!
Friendly staff, activities and events
My dog gets so excited when it’s his daycare days - this tells me he’s well taken care of. The team that I’ve met here are all very kind people
Excellent !
Awesome staff and Brie, the manager, is wonderful as well!! Other than relaying messages to one another about what the pet owner has said to them, everything else is great!! Thanks for the great service and treating our little furry friends as your own when we are away.
I have been coming to Dogtopia in Bethpage for several years now and they are by far the BEST PLACE for doggy daycare and boarding!!! The staff is super super helpful, professional, helpful, comforting and they take amazing care of my Papi!!! I do not bring my dog anywhere else, Dogtopia in Bethpage is the only place I trust to have my dog boarded especially because they have someone there overnight with the dogs which you will not find anywhere else. Thank you to the staff at Dogtopia, you all are the BEST!!!!!!!
Easy to work with, very friendly, treat Nala with the best love and care!
Everybody is always so friendly and my dog honey loves it.
Great Service…!
Very Friendly and take good care of the dogs
- Dogs are safe
- Very happy to go to Dogtoppia- would go every day
- are exhausted when come home and my two labs sleep like babies
- Get sone training while there
- When told going to “school” both my Labs try to beat each other to front door
My one Lab has been going to Dogtoppia for 4 years. The other Lab for 3 1/2 years
People at Burlington location are awesome, caring, and live the dogs as if they owned them💓💞
Everything