based on 1066 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog Georgia loves it and seems to be happy there
Location, Cleanliness, Services, Space/Openess for Pets to Play Ty
Everything
Sometimes my dog comes home smelling so bad I have to bathe him immediately. Please have something in place to ensure that this does not happen.
My two boys absolutely Love Dogtopia, and so do I! I cannot say enough about the caring team and how much I trust them with my boys. They have helped me so much with my busy clinical schedule and all the bumps in the road that we may come across. Cannot recommend more.
Everyone who works there is great!
We love the way you love our Luna and take care of her as if she was your own!
Friendly and caring
My dog smelled heavily of soap or a fragrance similar to dish soap and was very itchy. Maybe our dog has allergies, but we weren't sure where the smell came from and whether that was bothering her.
My dogs clearly love it there (but hate boarding b/c I’m not there) . Cameras in every room let you perk into how they’re doing. No odors !!!!
I love that I have piece of mind having my dog Cody at Dogtopia. The staff are outstanding, friend and professional. You can tell they love all the dogs and provide a high level of servie. I would highly recommend Dogtopia to anyone looking for daycare, grooming or overnight boarding.
Awesome people and place. Our little girl goes crazy the second we pull in the parking lot!
Everyone is friendly and our new puppy seems to really love being there.
n/a
The staff care so much!
Friendly staff. My dog is excited to be there. Convenient hours and 1/2 day weekends.
Hospitality, convenience, services offered
They are wonderful with the dogs, I
feel confident about leaving him in their care.
The staff is so lovely and the facility is super clean. My dog truly enjoys going there and can't wait to spend the day with her human and furry friends!
First day handed a report card for our dog that was empty with just his name written on it second time we left our dog none of the cameras were working app was not working
You didn't disappoint me. Every staff encounter has been wonderful.
My critiques include two things:
1. There is not a "green" area indoors for the dogs to pee and poop. I'd prefer that for my dog than her peeing on the concrete floor or holding it for the day because she was taught not to pee in the house.
2. The smell inside the building is overwhelming and my dog comes home smelling like it.
Again, the staff I have met at Dogtopia have all been extremely engaged.
Employees are friendly. It’s really close to home. And most importantly, my dog loves it there.
At Dogtopia in East Pasadena, we were delighted to learn what they offer our pups. From attentive day care to pampering and fun activities for all. We are excited to bring our pups every week for the socializing they need that we're just not able to give them otherwise.
Friendly staff
Staff is always so welcoming and accommodating. I know my pup is in good hands!
Like the socialization aspect and safe play space for my dog child
Excellent service and dog care
The staff was amazing explaining everything to me. I have four other dogs and have had dogs in the past and never thought I would ever take any of my dogs to daycare. With Gizmo he is the smallest of the all my dogs and my other dogs are a lot older who just like to sleep and lay around. So a new dog with a ball of energy was a lot for them. With my crazy schedule it I knew that I had to do some thing to help my little baby burn some of this off. So the fact that you guys help with that and allow him to be a puppy with other dogs and allow him to make friends that has made me very happy. He is also getting a lot of exercise more than what i was able to give him wen I would get home and only give him 30 mins in the evening. SO thank you.
Great customer service and our dogs love to visit.
My dog is happy!