based on 2955 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional, takes care of any issues promptly. Staff very good w dogs & very knowledgeable. Steve is safe within their care
My dog loses his mind from the moment we get within a two-block radius of Dogtopia because he knows where he's going. We have to keep him from leaping out of the vehicle; he drags us to the door, then wags and wiggles ensue! He is SO happy to be there! Immediately, he goes to the door that leads to the playrooms, and our normally separation-anxiety-fueled dog doesn't even bother to look back. He leaves the check-in to us while he goes to play!
There are webcams, and I love being able to check in on him throughout the day. He's always having a good time, and so are all the other dogs. Even with so many different pup personalities in a room, the dogs respect each other. They become a true pack, and even though there is a human in the room, they teach each other social cues, and respect the space of dogs that are resting. It's fascinating to watch.
We're so grateful we found Dogtopia!
The staff does a good job of getting to know the dog and owner
All staff are friendly, helpful and love the dogs. Facility is so clean. My dog loves it there.
The staff are so nice and professional. Murphy had a great first visit.
I appreciate how my dog is treated like family.
Our dog had a potential medical issue while boarding, you took her to the emergency vet and Shelby was so thoughtful in keeping in contact with me to tell me how she was doing.
Easy and convenient
The quality and availability of care for our FurBaby. Keep up the great work!
My dog loves it there, but I do wish the facilities had a little bit more for them to play with and were nicer.
Staff is fantastic and very caring for the dogs.
Make more affordable
Staff is always friendly and my dog loves it there! What could be better!
The access to webcams, information I received after my meet and greet regarding what to expect after the first day of daycare, this helped a lot.
The only thing that was a misunderstanding in my experience was the 3 free days after your meet and greet. That it expired one week after our meet and greet. I understood it as I had 3 free days to use before my pet came for boarding which was 2 weeks and 4 days after our meet and greet.
Otherwise my experience had been exceptional!
Great staff, very welcoming. They helped Tango feel more comfortable as he was nervous at first.
Friendly and caring for the dogs
Haven has a great time playing with other dogs! Everyone seems very nice and accommodating.
Service is amazing and my dog loves it there. I wish I could afford to bring her there more.
I will not be recommending or taking my dog back ever again ! I want a refund for her last stay.
She came home with a cut on her ear with dried up blood on it as well as a small cut/ tooth puncture? On the back of her neck with dried blood all over it . No one has responded to my requests of what happened exactly . No one could give me information when I picked her up . Still have yet to get a call back from anyone with information. Not to mention from the looks of the live stream video while she was there the procedures when something happens don’t look like they were followed at all . My dog was locked in a crate in that room for an extended period of time after the incident as if she was in the wrong for what happened meanwhile all other dog/s was still free playing in the room !
The personal attention to the pet and their parents. Just a very loving environment.
Our dog is always so happy and tired (in the best way) after spending a day at Dogtopia. Drop off and pick up are very easy, too.
Seem to care about my dog. Friendly staff. Accommodating to my schedule.
Ease of booking appointments, convenient location and drop off, safe environment for our pet.
The staff were great, friendly, caring and loved my dog. However, at my dog’s first day, she was mounted on by one dog the entire day. It got to the point on the video that I almost called to ask the staff to intervene. It wasn’t until the end of the day that the other dog was put in a crate. At that point my dog ended up having a good time. I don’t think I will be returning with my dog to this facility due to the experience my dog had on her first day.
Outstanding management & staff. Treats my baby girl like she's their own. My baby girl loves it when its DD (Daycare day).
Friendly and respectful people. My girl looks forward to joining in the fun. She is very tired at the end of each day. Bonus: they have celebrations and activities each week!
Already made the case for situational experience via phone X 2 with appropriate personnel at STL MO locale. AJ
I was very nervous about sending my pup (Archie) to doggy daycare. He’s very sweet but very timid around other dogs. DogTopia does an excellent job at keeping all the dogs safe while also letting them explore and sniff their surroundings! Archie loves it!! He’s making friends and burning through his puppy energy. I love that I can watch him throughout the day and see him interact with other dogs of all sizes. After a long day at work, theirs is seriously nothing better than picking him up and seeing his little, tired face light up when he sees me!!!
Ava has been amazing and very patient with Archie (and me) while we go through this transition.
Thank you DogTopia Northwest Omaha for loving my pup as much as I do!!!
Everything. The staff goes out of their way to make my dog feel secure. My dog has a good time and is excited when we get to Dogtopia
My 6 month old puppy loves going to Dogtopia. He is always running and walking around. He also made few buddies there.
After he started going there his temperament towards other dogs have become much better.