based on 3094 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was nice but the entry area had a very strong and unpleasant odor. It also seemed like they just kept the dogs inside all the time. My dog came home thirsty and needing to go out very badly. Boarding options didn’t seem as nice as other places as well
Kit absolutely loves going to Dogtopia for both overnights and regular daycare. She gets so excited as soon as she realizes where we are headed. As pet parents, it is such a relief knowing we have a safe and fun place for our girl to spend time. She loves her friends at Dogtopia and we do too!
Great people
Everything!
The staff is friendly & treats my dog as if she is the most special dog ever…..which to me she is! The place is clean & smells clean. I’ve seen on video how quick the staff is to double clean up a mess a dog makes by using the floor as a potty. Hey it happens, but the place smells clean! They do exciting events with the dogs, like crafts & photos. It’s like preschool for my dog with a whole monthly activity calendar. So I know which days I especially want my dog there. They offer healthy snacks at a reasonable price. I love how I can watch my dog on video. Paws down, it’s the best place ever! My Izzy loves going there!
Tyson always seems happy and the staff is very attentive when I am there or when I call to check on Tyson
I cannot recommend Dogtopia of Fort Myers enough! The entire team was incredible—so understanding, kind, and accommodating to our situation. My dogs had an absolute blast, and my Shepherd was actually pulling on the leash to get through the front door to go play. It gives me such peace of mind knowing they are in great hands. 5/5 stars!
A few things concern us with service at the Gainesville location. Personal are not consistently available or an inadequate number of personnel on schedule during opening at 5:30am and evening rush hours 3:30 - 6:00pm. Secondly the live video stream is offline more than its operational
I love this place, they have a wonderful, caring staff and my dog, Archer, looks forwad to going every single time.
Having webcams on the weekends to see our pups and know that they are flourishing in their daycare environment. If this is not possible, random updates from the staff would be helpful instead of needed to reach out every time just to check in on them. Random photos of them would help us know how they are doing with no webcams on the weekends.
Very friendly employees. Great atmosphere.
Zippy is safe and well cared for. When I asked questions they are quick to get back with me. I love watching him on the video cameras playing with his friends.
We'd absolutely recommend Dogtopia Yorktown to anyone who wants loving, conscientious and expert care of their dog. Waffles loves ya' all!
Dog comes home happy and not stressed.
Convenient flexibility and attention to calming “ herd” behaviors. Healthy environment with safe cool space no matter what the weather.
Friendly, can tell everyone genuinely cares for animals
My dog loves it and is very happy when he goes.
Very communicative, are truly nice, and they took well care of my dog.
The staff is so caring and friendly! My dog absolutely loves it here, which gives me total peace of mind every time I drop him off. Highly recommend!
The staff is amazing and the facility is so clean. My dog loves it tgere
Friendly staff and great service!
Dogtopia has been the safest most reliable place to leave our pups when we go on vacation. The only thing we do not like is that do not use the bathroom there well. My dogs want to go outside to use the bathroom, and they do not always let them out. They always go like crazy when we pick them up.
Arch has the best time. I know he is safe and well cared for!!
I like that the dogs are not in cages all day.
Very helpful and welcoming staff.
Friendly and very accommodating staff. I get lots of updates. Our dog has been going there for day care and the occasional sleepover. He’s always thrilled when he arrives and tired when we pick him up. The webcam is an extra bonus to view your puppy at play
I'd like to see the staff interact with the dogs more. It also would be reassuring if there was someone there 24 hours a day.. and I'm still waiting for there to be a groomer there.
Personal attentiveness
The smell in the lobby is over powering. I brought another dog there several years ago and it was very clean. That smell to me is a big turn off and makes me wonder how clean it is.
The staff is friendly and accommodating and take good care of my dog. He loves coming here!