based on 280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I prefer buying a package of days that I can use whenever is best for me instead of having to buy a plan that limits me to a certain number of days per week, and if I don't use those days then they are lost. Also, I wish the spaces for the dogs were larger..sometimes there are so many dogs in the area at the same time that it seems too crowded when I watch on the camera.
friendly staff and excellent care for my dog
My dog is happy yo go there and he always have fun, also all the staff are very nice and easy to deal with.
Excellent, Great Staff
Always take my dog to get groomed here. Groomer does a great job with my golden doodle and is always so friendly.
I love the people at Dogtopia. There always so friendly and you can tell how much they love all the pups!
The staff are amazing! They are always friendly and take great care of our puppy!
Pricing is unjustified and very high: treats and food are not included, neither are extracurricular activities.
The dogs are kept indoors all day; they are stuck in one room with few toys or props to play with.
The staff does not communicate clearly sometimes and can act a bit aggressive. They don't check the application and still request for pet parents to use the application to schedule their pet's drop offs.
I am not sure if I am really satisfied or not at this point.
You are all so kind to our dog, (and us)! You make us feel so comfortable leaving her with you and know she is getting a ton of attention and care. I love the occasional text message to ask if you can offer her a treat because you just can’t help it. We know, she is THAT cute! Thanks for being a part of the family. She always looks forward to coming and playing with her friends.
The staff love the dogs
The staff is friendly. They seem genuinely happy to see the dogs when they arrive. I like that there are web cams so I can check on my puppy. The picture days and special event are great!
everyone at Dogtopia is so caring and takes care of every dog like they are their own. Everytime I have to leave my dog with them in any circumstance, I know she will be well taken care of and loved.
Friendly, engaged professional staff that obviously care deeply for their furry charges. Our Bichon loves Dogtopia!
My dog and I love Dogtopia! He gets so excited all the time when we mention daycare.
Happy employees! They know my dog.
They are very friendly and there is always someone up front to greet you.
The staff takes your dog quickly so there is not a lot of time for her to miss me :)
Repeatedly sending unsolicited requests for feedback
Very friendly staff
The caregivers really like my dog and I feel good about dropping him off there. I know that he is with people who are loving and enjoy working with dogs
I love how the dogtopians interact with my dog, He's always happy to be there
All the staff are wonderful and professional my pet loves it there
Very flexible and kind
Very welcoming group. My Boxer is very excited to get there!
My dog has both canine and human friends at Dogtopia.
Friendly staff. Organized process of introducing new dogs to "the pack". Love the webcam to check in on my baby throughout the day!
Friendly and convenient
Friendly and outstanding service. Staff goes above and beyond to assist at any way they can to make you feel welcome!!
I canceled my membership back in October and they have continued to charge my credit card weekly…..and the have not called me back to straighten out and give me a refund
Very caring professionals. My dog loves it!
The staff are so friendly, there’s a lot to offer in regard to enrichment, you can watch your dog through webcams, the safety aspect (I never have to worry about my dog getting out), etc.