based on 1397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
improve front desk customer service, provide more in depth explanation of boarding process.
Couldn’t recommend enough!
Ziggy seems to be thoroughly worn out after his day of play!!
The staff at Dogtopia always takes excellent care of our pup! Every interaction with them has been both warm and professional. We are grateful to have found such a caring place to entrust with our dog!
Loved being able to watch her on the Webcam and the picture check ins.
Spa daycare staff
Day care , broading and grooming. Staff is very friendly.
The atmosphere and environment is a great place for my dog. It's clean, well-kept, bright with sunlight. The floors are padded and the staff is mindful to clean up any messes immediately. The staff is always friendly and polite to me and takes good care of my dog. We have been to other boarding places and this one is the best.
Staff is very welcoming to my pet made it feel real comfortable
Friendly people. Happy pup
Friendly staff. Dogs always have a blast and come home exhausted.
The Dogtopia Team takes care of your dog like if it was their own. Our dog gets so excited when he comes here. We use them for daycare, boarding and spa services
Professional, friendly. Greet our dog by his name
Staff are on top of everything--well trained
Everyone was informative friendly and enthusiastic. The staff is very welcoming both to the dogs and the humans.
The staff are clearly dog lovers and make it a point to learn all the dogs in their care. Our dog loves going there, and is incredibly upbeat and energetic whenever we pick him up. It is truly his “community” and keeps his mental health sharp!
My dogs really enjoy going to Dogtopia and I love that they are enriched and get a chance to runoff excess energy. The staff is great with them. I wish there were discounts (multi-dog, senior citizen, etc.) so I could afford to bring them more often as I am sure they benefit from this playtime.
They always remember our for!!
I like that you open early for people who work earlier hours of the day. I also like that there is access to cameras so I can check in on my pup!
Everything. You guys are amazing with my senior retired race dog. You love on her and treat her like one of the family and I would always recommend Dogtopia.!!
The staff is very thorough by taking pics when my pup vomited. April, the new Manager, wanted to have record of it in case it was recurring. I was very impressed.it shows you how much they care. Thankfully it was a one time incident.
We toured a few different places to keep our dog while we went on vacation and we liked this place the best. It has a nice big play area and the staff was really great! One problem was the night before we dropped him off I got a text saying that our dog that was booked for the suit a month in advance couldn't get a suite any more because they over booked... The MAIN reason we picked this place was because of the suite our dog does not do well in kennels. They were able to move some things around and get him in 3-4 nights so I was told.. Also we scheduled a groom for the last day and they cut way to close under 3-4 paws and when he got home they were very red and one paw had a cut. 5-10
Jake seems very happy there. I think they truely care about each dog.
Love that you can take our dogs whenever we needed on short notice
The entire staff is so welcoming and inviting. You’re always greeted with a smile, and they are incredibly accommodating with our high-maintenance Frenchies! I always feel confident knowing that my dogs are well cared for and in good hands when I board them here.
Easy to book. Great communication.
The staff are great and have shown us that they really do watch the dogs. Also, it's great that they have web cams.
Reservation requests should be honored within one business day. I had to call to clarify why our request was still pending and was essentially told that the requests aren't always checked daily. On the day our dog was visiting, the webcam was not functioning. As it was his first day, we really did want to be able to check on him. Despite the above, he seems to have had a good day and we will bring him back again soon.
Friendly staff and flexibility of hours.
My pup was very happy and Dogtopia offered a great structured environment that made me feel secure.