based on 461 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog loves going to Dogtopia! The staff is caring, professional and they keep my dog engaged and well taken care of!
You take great care of my furbaby.
Great customer service! Trust our dog is well cared for during daycare!
I feel like pricing is getting too high. I would love to bring my dog more often but I can’t afford to. It would also be great if the monthly activity schedule was added to the app for each location. I often bring my dog when specific activities are going on but I don’t always know when those are as the calendar also isn’t adding to social media on a regular basis.
As always, the people are top notch!
Ashley the manager is both personable, honest and efficient. When they were understaffed due to sickness she advised me upfront at drop off as they seemed harried juggling front desk and dogs. I appreciated this and later called to offer to get Winston if they were struggling. They advised that it was all in hand. I couldn’t see him on camera and the tech answering directed me to the correct cam ( we have only been members for a week and my dog lost his companion last week). As my dog is not eating, Ashley offered to try him on Farmers dog so I wouldn’t have the full cost of ordering before we could see if he would eat it. (Which he would not.) They know who he is at Dropoff after only 2 visits and he is happy to go in without me.
There was tape on my dogs blanket. If I dont triple check things always get left behind. I always have to double check my discount. I don't like that the overnight stay form isn't electronic.
Clean and friendly people. They treated my dog with respect and kindness
The staff is very friendly and attentive to both me and Arthur. They always recognize us by name and great us with a smile :)
Must be good as my dog loves going there.
My dog Scout loves our daily routine of going to Dogtopia in the morning, greeting the staff, and playing with her furry freinds all day! At the end of each day, she does her best to say goodbye to all the staff, then sleeps all the way home. She's a young energetic pup, and she's getting plenty of exercise and socialization skills.
My dog is clearly happy when we drive up to Dogtopia - he runs up the steps and sits wagging at the door while I come up behind him. Everyone there recognizes him, and welcomes us both. They take time to be sure that Shelley's food is prepared with both canned food and kibble, the way he likes it, and I appreciate the down time in the middle of the day for him to rest and be ready to play again in the afternoon. We trust Dogtopia to take good care of our little dachshund, and to be sure that he gets some fun and exercise.
A safe, fun place for my pup. He loves all the kisses and belly rubs he gets from the staff.
Excellent groomer. So convenient to have both daycare and grooming under one roof.
I highly recommend Dogtopia South Summerlin.
—Convenient open hours
—Everyone is friendly, gentle with the dogs, and happy to see them
—Very willing to give any medication. **provided dog is not contagious
—Our dogs have gone here since 2010. For years it was every day. Now we use them for boarding and they’ve kept up with each one’s records.
My dog is so happy to see his favorite people at the front desk and can't wait to get inside to greet the other dogs. He loves Dogtopia! And so do we!
Every time I have been there over the past 3 weeks has been a positive experience. 12 visits in total
We take our Frenchie to daycare at least 4 days a week and board when out of town. The staff is amazing and the facility is very clean.
Everything
Friendly staff. Web cams
Friendly, kind, they are kind to my dog
Everything. Good hours and great caregivers. Very clean and best of all my Bella loves to be there.
What is there not to like! Professionalism, courtesy, compassion, great hours, safe.
The friendly people. It is nice to know that when Barkley is with you he is safe and receiving warm and caring attention. As humans we receive the same thoughtful and friendly attention. We sure appreciate the environment and people. Thank you for everything!
Great staff
Clean facilities
Staff is friendly and my dog loves it there
Amazing, caring staff that take the time to get to know the dogs + the activity days
The staff loving care and the app to check on your pet.
Always personable and attentive. Feel like we and our dog are not just another customer.
I absolutely love this location, the staff is incredibly friendly and helpful. Even with last minute requests, they have been kind to help me out and have made Gus very welcomed!
We love Dogtopia so much. It’s such a friendly environment. Everyone is so nice and welcoming. We love all the activities the pups get to do. Love. How each and everyone is so caring and knows your dog very well. It’s a very clean environment. Very Homie. Pretzel loves coming to school to play with her friends!!!