based on 3781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our dog loves going there. She gives it two paw up
The employees are so kind to my dog and helpful!
Your staff is excellent- kind, attentive and we trust them with our pups!
George is so so happy going to and coming back from daycare! Yall are the best!!
Anyone can give a dog a bath… the service from the curb drop off to the pick up was great
I liked how they took us on a tour of the place. It was clean, they had employees with the dogs at all times. They have cameras so you can check up on them when you want from your phone. They do activities with the dogs, which is sooo cute. I get a report card on his day and he seems to really like it!
They have great customer service. They care for the pets and their service is amazing.
We have been using Dogtopia of Chester Springs since we got our Labrador Retriever five years ago. They have always taken exceptional care of him, and it is obvious that he loves it there. You can tell that the Staff cares about the dogs and they are all very good at their job. They not only keep the play fun and safe for all the dogs, they also notice things that are out of the ordinary and make the owner aware. I fully trust my dog in their care, and I highly recommend Dogtopia of Chester Springs.
We love everything - from the awesome staff, to the convenient hours, convenience of grooming services, boarding, indoor/outdoor play space, and theme days/celebrations.
The staff and the events they always have going on. My dog loves coming here and is always super happy coming back from this.
My Kobe always enjoys his time at Dogtopia! I love the staff, they are always very accommodating and welcoming!
friendly staff and my dog loves it!!
My Molly loves going to daycare at Dogtopia of Milford. I can check in on her during the day via the doggy cam, and she is engaged in good play to help with her abundance of energy. They also have an outdoor area!! The facility is clean, well managed and the staff is friendly.
Tia has only spent one day with you, but she seemed to be happy and was tired.
All staff that i interacted with were very friendly. Thats all so far.
The staff is great!
Dog-friendly staff. Convenient hours.
Very clean, friendly environment. The associates seem happy to welcome my dog.
I love the team at Lake Oswego - they all love my Remi girl so much and she smiles when she sees them
It makes me feel so good dropping her off
There is not one team member that isn't fantastic - they are all very special
The team is nice, caring and patient.
Love this and appreciate it very much.
The daycare and overnight services are convenient.
galleria staff is great especially Karen and Miranda. My boy enjoys day care and is worn out when he comes home.
Very friendly staff and Aspen loves it there!
Friendly and caring staff. Just wish they would be more creative and take more doggy pictures during the year reflecting the season or holiday
Everything. Daisy was well cared for and knowing we can look at her through your cameras is comforting. She had fun but was ready to come back home
Very friendly staff.
I’m able to watch my fur-baby play.
Well lit facility.
Facility DOES NOT have a dog/animal smell.
We were surprised at how much food was left, and how gaunt Jenny was. We'd split their food into a Ziploc bag for each dog, portioned out, and Jenny's looked untouched and Bailey still had about one serving left in his bag.
Overall, my friend who referred me has had a great experience with y'all (Blair and her dog Zoey), including report cards and check-ins when Zoey is boarded. We were never offered a tour of the facilities, and the only reason I knew there was a webcam option was because Blair told me.
I'm assuming that you may have been short-handed over the holidays, but ultimately, I would not recommend your business for anyone who needs to board their dog. For a large dog, it seemed to really impact them not having access to outside, and overall, I think Jenny was terrified the whole time. The issue with the food is very troublesome. I'd probably recommend you for daycare, but that is not something we need.
My dog was in a crate more than just the “2 hour nap time”. The situation was not at all as advertised. There was no playing or fun for the dogs
Easy to schedule, flexible on times. Friendly staff and good vibes.
The dogs don't play outside. Cameras do not work. Naps equal crate time. Not good.
The Staff is very professional and we know our dog is in a safe environment while we're out of town.
Friendly, good feedback! Seem to genuinely care about my dog! Easy to book time.