based on 3102 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The way they welcome the dogs. Our dog runs to greet the employees. Luke is almost seven he has been going to Dogtopia at least four years. He’s always been so happy to go. We have never had one single issue in those four years and that goes for Luke too!! I highly recommend Dogtopia if you want your dog well cared for without any worries!!!!
The staff are very friendly, easy to work with and I truly believe they love my pup. I feel confident leaving her in their care.
Wonderful staff, clean environment, puppy loves it, too!
Love being able to watch my pups while away via the cameras. It’s nice to be able to check in and see them having a great time. I also love that they are well cared for in a climate controlled environment. Although I miss my pups while traveling, I know they are safe and well cared for at Dogtopia of Viera!
Easy to schedule online. The staff is kind and remembers our dog's name. The webcams are a nice touch to be able to watch what is going on there. It is cute how they take photos and keep us updated on what our dog is up to at daycare.
your incredible staff.
Knowledgeable and friendly staff, who get to know the dogs. Responsive to requests and always accommodating.
Great Staff, clean, very attentive to the fur babies and an all around great place.
Charged me the wrong price for half a day
They're always nice when we come in and they take care of my dog
Quinn, Abigail and the whole team are amazing. they love Tucker like they love their own dog, and it shows. My dog LOVES Dogtopia and I know that he will be treated with love and care and compassion when he is in your care.
My dog enjoys going. He is the indicator. Loves all the employees.
My dog comes home smelling like dog poop. :-D
The care for the dogs. The staff and management are amazing. You know the staff LOVES their clientele.
Jackie is an amazing grooming and person. The rest of the staff I've encountered have been incredibly friendly and helpful.
Our dogs LOVE being there! We can watch them on the app so we don’t feel bad leaving them when we travel.
The whole Dogtopia Clarksville team is AMAZING! Titan, our golden loves the opportunity to have a day visit or overnight stay.
Looks out for the well being of both my dogs! Social, health and training benefits. Great people in the industry
Great grooming service. My girls look great. They obviously don’t experience any stress because they run into the building and into the back. I don’t like being asked to tip every time. It’s off putting considering I pay close to $200 every 3 weeks and you no longer have the frequent visit punch card anymore.
Knowledgeable and dedicated staff. They clearly are experts in animal behavior and care. They also demonstrated expertise and empathy in carefully explaining their process and procedures to my complete satisfaction and provided peace of mind.
The people. They all love dogs. In particular, they all love my dog.
Great with my dog
Easy to drop off and pick up
Love that you take great care of our pups, have great customer service, a rewards program, app with doggy cam, and send our pup home with a ‘report card’ after the first day.
Take good care of Stella, used you for many years with no worries.
This place used to be great. I went in for the first time in a few years and the smell is beyond awful inside. This was not a one-day thing, it stunk for weeks. Maybe they got a indoor room where cats and dogs are free to pee? Either way, plan to change your clothes after being inside for a few minutes. I feel bad for the staff steeping in that. More importantly, I got misled into signing up for a sort of "subscription" for day care. They wont refund me, and worse yet, after calling and canceling, I am still being charged. Now they are not returning my calls, just sending loads of emails to send them feedback. My feedback is STAY AWAY!!!
I like the service y’all give. I tell you what I want and you give Maggie what she needs. Very friendly staff! When I call for an appt y’all find time for Maggie. Great service! Thank you.
Very welcoming and Truffles went with them without hesitation or looking back. When I picked her I she was very happy
Appointments are relatively easy and the staff are very friendly. Package deals are good if you routinely take your dog in for day care or know for sure a specific time you’ll need the services, but I miss the option of buying discounted visits in bulk that have no expiration. That’s a lot more convenient for those of us that don’t uae this service regularly.
The hours are great, easy to schedule an appointment, easy drop off and pick up. Staff seem to be excited to see our dog making it reassuring to leave her without worry. We also like the camera so we can check in on her.
The last few times my pup visited the facility it has been smelling bad there. More recently when I brought my pup home he smelled like the odor from the facility. If this continues, we will seek to take him to the newly opened doggy daycare within our community. Really like the staff but the smell is becoming a turnoff.