based on 1414 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So far so great. The staff are very friendly- my westie baby loves it. I wish there was an outdoor play area and I wish I could still see him between 12-2 - other than that- love it and so thankful.
The dogs love to go see the coaches.
Friendly and knowledgeable staff.
We highly recommend Dogtopia Clarksville. Grooming services are excellent!! My dog comes home super clean and smells great. Dropping our dog off for overnight stays makes our vacations worry free. The entire staff there take great care of our dog and are very professional.
Great service! Fun for our dog
Clean facility. Staff is very loving and attentive to the dogs. My pet really enjoys being there.
Pleasant staff, competent & very helpful. Consistently very clean facility.
Best of all they like our dogs!
Communication was terrific being a new client.
Chris and Caroline were clearly passionate about taking great care of our dog.
Thanks and see you soon
The staff is always friendly and they are so good with my fur babies.
You can tell the staff love the dogs! They are always excited to see them. They always say hi to Mikah even though he doesn't like daycare. Mumble is always excited to go play with his friends at daycare. He talks about it all the way there in the car!
I like the flexibility to drop off and pick up Pita at my convenience. I think she'd be fine at home but I want her to meet new friends and socialize. I like the daily treats and activities. I'd only like more feedback on how she really acts.
There is lack of customer service. We had asked for management to reach out to us several times to get to the bottom of a situation that we were curious/worried about. We also had our plan on hold and got charged and never got a call back after several messages. The site is in a very convenient location but staff needs some training. Speaking with other parents learned that the dog smell issue is in general…. Even read in couple of reviews. Wondering if this is a sanitation issue that needs to be reported. I stopped at other dogtopias in the area and the site does not smell as strong as this one. Our fur baby goes to grooming and the next day he smells as if he had not been bathed in months.
Your concerns are all about the comfort of our pets.
The staff was really friendly so I felt comfortable leaving my dog with them.
This was my dog Luna's first time boarding and doing daycare at Dogtopia of Chester Springs. From my inital phone contact, to Luna's meet and greet, phone calls with questions and to see how Luna was doing, to pick up, all of the staff were so professional, helpful, friendly, and caring. I love that Dogtopia provides so many hours of play groups everyday, as well as other individualized services for the dogs. It was great that bedding was provided on request for her suite. Special touches like providing dogs with turkey meatballs at lunchtime if requested were above and beyond! Many thanks to the general manager Becky, as well as to Bailey and all of the staff there who are so enthusiastic about their work, so helpful, and really made Luna feel welcome!! First name removed, Mike, Jack, and Luna Last name removed :)
Always friendly, clean place,my dog loves coming to her play time.
I like knowing what the theme for the day or what the featured activity is. I also like being able to view what my dog is doing. Casper loves coming there.
Friendly people who seem to genuinely love animals
Very attentive and Birdie was well cared for.
Cameras don’t always work. Dog comes home with dirty paws and smelling of urine.
Everyone is so nice and Petey loves going there!
The team is awesome!!!!! Always warm and friendly!!! Our fur pup loves them!!!
Friendly staff, safe environment - Crosby loves coming to see his STL friends!
Prices are rather high.
Staff really cares about each dog.
Very friendly environment.
Nathon has such great customer service.
Mika is so wonderful with our dog and all the dogs she grooms.
This place provides excellent care.
My dogs love the staff, have fun, are happier afterwards, more social/confident. They look forward to going to the point of dancing when we start getting ready to go, and they drag me inside when we get there. They reinforced basic commands like “sit” and have scheduled crate/rest time that did the majority of the crate training for us. The difference in my dogs demeanor both when we get ready to go and when they attend regularly will keep us coming back and recommending to any and all dog owners.
DogTopia Valley Forge has the nicests most qualified and dog caring people. Extremely easy to take my dog to even without a prior appointment and the staff is phenomenal.
The best part other than having people who are constantly paying attention, patting and cuddling each dog in theier area, seeing all of this on the Web cam for each room depending on size dog you hace is just very gratifying.
I highly recommend this Pet Service for dogs.
yes you ar a great and caring doggie day care
It’s clean, very personal, I feel my dog is getting great care and having fun. I can leave my dog and feel confident that she is in good hands.
I love the staff, I love the ease of pick up and drop off.