based on 671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service, friendly and attentive staff that seem to genuinely care about both the dog and the owner.
Such an amazing staff. Out doggies are enjoying Dogtopia and so are we
Friendly, convenient. My dog seems happy.
Love drop-in day care so, so much.
Love that boarders hang with day care buds all day. That made a tremendous difference between us having a relaxing holiday vs having to figure out how to rescue our dog cause he was super stressed being alone for most of the day in another facility.
We are from out of state. The staff were friendly, accomodating, and treated our dog well. The facility was huge, clean, well ventilated, and up-to-date. It was convenient to next to a pet store. We hope to use you guys again in the future when we are back in the area. Thank you!!
The people who work there are great with the dogs.
Very friendly and caring people. They were able to accommodate my last minute request. They hat made it very easy to make an appointment for my dog and submit her updated medical records.
Great folks at the front desk
Good stuff and professional taking care
The people that work there are very nice, professional and knowledgeable. They treat my dog kindly j know my dog is safe there
The way my dog is treated
Local, great staff, my dog loves it!
Everything so far. Staff is accommodating and courteous. Efficiently run.
Hi Mary,
Thank you for your kind words! We’re so glad to hear that our staff has been accommodating and courteous, and that you’ve had a smooth, efficient experience with us. We look forward to seeing you and your pup again soon!
— Dogtopia of Geneva
My dog is safe, happy and tired.
It was easy to make an appointment that worked for us. The cleanliness of the business. They took very good care of our dog and she looked and smelled great after her spa treatment!!
Great customer service. For dogs and humans!!!!
Friendly, professional
My puppy likes. Dogtopia! Friendly staff. Clean premises.
My only rwqueat would be for a short stay day care option- say 10 am to 3 pm - for a reduced price.
Great team, clean facility, and my dog always leaves tired and happy. Couldn’t ask for more!
We love Dogtopia but I feel like it could be a better value. It’s expensive and all the daily promotions and activities seem overpriced for what they are.
People people and people. All Dogtopia has similar facility, but it’s different people at different Dogtopia. Dogtopia itself has a pretty high bar for infrastructure and service, but staff at Fredericksburg site is extra amazing.
Very friendly staff. My dog loves this place.
Friendly, accommodating and reasonable
The staff was super friendly and my dogs never been as smooth and smelled so good after a spa day at Dogtopia. Check-in and checkout was super quick. I’d highly recommend sending your dog there.
Very clean and operates in a very organized manner
Staff is very friendly and compassionate
I love all the activities and crafts that are done with the dogs. I also love how special occasions are recognized and celebrated.
What a fabulous way to support our veterans by helping to provide service dogs.
Friendly knowledge staff that truly cares about my pet.
Friendly and professional staff
Excellent grooming services
Great, ongoing communication via texts with photos of the progress of full soa session
Friendly customer service, and they will work with you when it comes to scheduling. The staff is very kind to my pet, which is the # 1 thing.
Love love Dogtopia! They do a great job with haircuts for my 3 pups!!
Very nice staff, clean place and dog friendly