based on 1751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The grooming/spa was great and very reasonably priced!
Ranger likes all is friends at Dogtopia! Front desk gals are absolutely amazing!
Thank you all for taking such great care of Ranger!
First name removed
Friendliness of staff
I love how much the staff interacts with my pup when she’s there and how in tune they are with the pups while in the room. You can always tell that dogs safety and wellbeing is first priority! I also enjoy the fact they are an indoor facility! In the winter, my pup is warm and safe! And in the summer she doesn’t have to be out in the heat!
Always friendly and they seem to love our dog
Dogtopia has a responsible, reliable, competent staff who welcome each dog and take very good care of them. Staff are attentive to the dogs and their needs and provide a safe, clean environment. I've taken my dog there almost weekly for a few year and am very happy with their services. Staff is friendly and welcoming to dog owners, too!
We recently boarded Mena for an 11 night vacation. We were excited to be able to watch her on the webcam while we were away only neither my husband or I could access the webcam on our devices. That was disappointing, but what really upset us was that when we we picked her up she had a very prominent raised rash all over her hind legs and on her stomach which the staff said they hadnt noticed. The vet told us it was a sraff infection and it cost us hundreds of dollars for the visit and antibiotics (which she is still taking) lotion, and medicated dog shampoo. We were so excited to have found Dogtopia for Mena but we were really disappointed to find her in
that condition when we picked her up. There also was an overwhelming odor of urine and feces in the building upon pickup which was very off-putting.
The staff is so nice. Always get back to me with my emails. Clean facility.
Great job on Maggie! Hair cut was perfect!
Very good intake and Bowie seems to have handled his first full day just fine. Staff is great and facility is just right in terms of size and process. We are very pleased!
Friendly staff that genuinely care about the dogs.
The staff are very communicative about my dog, and I appreciate that.
We take our two pups every six weeks to be groomed by Val and she does a great job. I would definitely recommend Val as a groomer.
I have also always had positive experiences with the front desk staff. Always helpful, friendly and great to work with.
Everything
I like that he didn't return to me over tired or stressed. Also he wasn't limping, which seems to occur at other facilities, no one was able to explain what happened at the other places. I also the live camera capabilities. The staff are pleasant and I like that they are always moping the floors -- whether from accidents or water. Also staff will redirect the dogs if they become "extra excited" or give a "little too much attention" to a dog. Definitely interested in enrolling in a least one day play soon.
My pup loves going and the staff know her
Extremly convient
Great customer service.
I like the ability to check in on my dog through the camera system this dog care center has.
Great customer service
The staff at Dogtopia are very friendly. I love the fact that I can use the webcams to look at my dogs throughout the day. And when my dog spends the day at Dogtopia, they come home so tired from their day of play.
Wonderful staff that has such a love for dogs! Excellent customer service, highly recommend!
I just love how they treat my dog. He is happy to be there and they are happy to see him. He always looks so handsome when I pick him up.
Friendly staff who knows my dog’s name.
Friendly and accommodating staff. I would like to see grooming services offered in the near future.
Kelly takes amazing care of Maverick every single time he is there!
Ashley is amazing when we arrive and he always calms(a little bit) when he sees and hears her!
I always know he is well cared for and loved when he is there!
I felt the team was very connected to JoJo during her stay. Two members came out to say goodbye to her, and she hugged them. That was all I needed to see. Thank you for taking care of my girl. I really appreciate it.
You can watch on the cam. Staff are enthusiastic about my dog.
Friendly staff
Very nice, great facility, team keeps you in the know of what is going on. They send pictures!