based on 377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is so wonderful and thoughtful. I feel like they really know Lola and care about her. The environment is always welcoming and Lola comes home happy (and tired!)!
Great service with regular check in to reassure that our dog's stay was going well. Loved the special treat request that made us feel better being away from our dog.
I like how they do activities with the dogs to keep them active and the monthly calendar events. The staff are friendly and welcoming to everyone.
first and foremost… Ellie comes back happy and is always anxious to visit! However, your facility is always immaculate and your staff is always friendly and efficient. Ellie loves it there and I have the peace of mind of knowing she’s happy and well cared for..
Mr. Bean was healthy and happy when I returned from my work trip. I checked in a few times on the webcam and he was always happily playing or following his trainer. The facility is clean and the staff is polite and professional.
The staff are amazing. Our dog has regained her youth and gets excited every morning to go to Dogtopia. Love the connivence of all the services they offer. So happy we have found them to help enrich our dogs life. We also love being able to check in on her throughout the day with the cameras.
Love Dogtopia. My pup is always happy and excited to go here for grooming and/or doggie daycare.
In my eyes and eyes of my family you sre the best, great friends to our lovely family members and best care you provide to them while they are playing with friends at your place. Our Louie is so happy to be there, comes home little bit tired playing and waiting to go there again.
We are so thankful for your care and giving him bath when requested. We hope you might add gromming to your service too one of these days in the furure.
Best of the best to you and your team.
Attentive, welcome atmosphere. Our doggo is happy going in.
Everything!
The moment I walked in the place smelt so bad, like a cats liter box. I was disappointed how small the space is for the dogs to play and run around. My dog came back from his day there smelling like he laid in pee. Maybe he laid in a puddle or the area is just very dirty. The staff was super nice though!!
The staff is very caring. My pet loves going
Easy to make appointments for daycare, great hours of operation, great staff.
Staff is great, and you can tell they really care about all of the dogs. I love the idea of bringing my dog to socialize with other dogs during the week. Also, sometimes he acts bored around the house on the weekend so I take him in for a couple of hours -- yes he is spoiled.
Lastly, I like the discount on the boarding. OK, that's not lastly -- this is...do you have a job for me? LOL
Everything - from just doing the basics really well to all of the treats offered, to the themed days. And your staff is FANTASTIC
Great customer service, clean facilities, and my dog seems happy to attend.
Woody loves it there!
I don’t get receipts and there have been many billing problems.
Employee turnover is very high.
Communication on closed days is poor.
My dog is listed as the wrong breed.
The app doesn’t work.
The service staff are great and my dog enjoys her time there, but the business practices are poor.
I love that the dogs can play all day in the day care room instead of sitting in a kennel all day and i love that i can log on and see my girl on the webcam. The staff is very friendly and loving to the dogs as well.
I've only used the grooming services. Heather, and the others are great. The staff is friendly and scheduling has always been easy.
Our dog, Ali, LOVES it there! She is so excited to go and play and she comes home exhausted! She's part Jack Russell, so she arrives with lots of energy. It is clean and the staff is delightful!
Best dog care ever! Great staff, very clean facility, and my pup loves it there. Did I mention grooming? One stop shop. Great grooming as well!
All the staff are super kind and friendly. They all care about the dogs and there individual personalities.
Every employee has been super helpful in trying to get our high energy dog used to interacting with other dogs. They've gone above and beyond to integrate him into playtime.
Have more perks for the founding dogs. Make the activities that are provided day to day not seem like a money grab. Maybe lower the prices of agility or include the video for free.
Staff is friendly, conscientious, and caring. My very shy pup is gradually learning how to play with other dogs and get comfortable with other humans. He loves his daycare days.
Everything from the wonderful friendly workers to the site and how the dogs are treates, with love and excellent care!
Friendly and kind staff
I love everything about the services at Dogtopia. Everyone is very friendly and makes me and my dog feel welcome. I know that they take good care of her and spend time playing. I’m grateful for this place.
From the owners to all of the staff, can't say enough about how wonderful they all are. Always feel at ease dropping my pups off - I know they are safe and cared for and they are always so excited to be there!