based on 214 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rolo always seems happy whenever I check in. Someone is almost always present within a few minutes. Love the cameras in general. The workers always seem to love the animals and give them lots of attention.
Everything!!!! The staff is just wonderful.
The staff is always friendly and Leigha is always so excited to see them. I love that they always have some kind of event going on. Leigha pulls me in the door every time I drop her off so I know she loves it there!
The staff is fantastic. They are friendly and you can tell they love all the dogs.
Dogtopia NW Raleigh is also very clean.
Very friendly, caring and professional staff. My pup always is in good hands.
If you’re looking for a place where your dog is genuinely cared for not just “looked after”Dogtopia Milton stands out as an easy recommendation.
What really makes this location shine is the balance between structure and warmth. Their daycare programs aren’t just a free-for-all; dogs are grouped thoughtfully by size, temperament, and play style, which helps create a safer, less stressful environment. You can tell the team understands canine behaviour, not just basic supervision.
The staff are attentive without being overbearing, and they take the time to learn each dog’s personality, quirks, and needs. Whether it’s remembering your dog’s favourite playmates or noticing subtle changes in mood or energy, that level of detail builds real trust. It doesn’t feel transactional it feels like your dog is known there. That’s how it was my puppy Prada.
Their communication is another strong point. Updates are clear, and the live webcams give you a window into your dog’s day.
On the services side, they cover more than just daycare. Boarding is designed to feel like an extension of the daycare experience rather than a kennel stay, and their spa services add convenience without sacrificing quality. Prada had a puppy accident and they not only cleaned her but gave her a bath without hesitation.
Dogtopia Milton delivers something a lot of pet services promise but don’t always achieve and that’s consistency. Friendly, knowledgeable staff paired with well-run programs make it a place where dogs are excited to return. Prada is new to program and I am looking forward to a long partnership with them. When you have a service that is somewhat similar to many others, it comes down to the”how” not the “what”. They may all have the same service but it takes a well run business to captivate the how. Well done Dogtopia Milton!!
Great environment for our dog
My dog has actual friends he is so excited to see and plays hard!
Other dogtopia locations actually do special events on a regular basis- agility courses, picture days, etc…we know people whose dogs attend other locations and are envious…i used to see lots of bubbles (at least its something) but until last week it had probably been 5-6m since i’ve seen them. Understand with a room of 25-30 dogs doing something special can be complicated but honestly we just see our dog follow the girl in the room around all day. The energy and atmosphere have changed since staff changes occurred in/around christmas. We have considered leaving but options are limited in area and our pup is a creature of habit. We already went through a period where he kept getting bit and do not really want to see that start again elsewhere.
Friendly staff. Love the web cams. Jax is always thrilled to play at Dogtopia. Love the ease of booking appointments.
I love all the different enrichment activities, the employees' enthusiasm, and the facility itself. The dogs all look so happy 🥹
The care and attention my dogs get at Dogtopia is incredibly genuine and real. It’s so obvious how much the staff truly loves the dogs and it’s easy to see that they enjoy thier jobs as well! It is very reassuring knowing my dogs are in a place where they will get the kind of attention they get at Dogtopia!
Daycare is great. Staff are all wonderful. My dog is always so tired... therefore, a happy dog.
They were quickly able to help socialize our dog. We are new to bringing a dog into our lives and wanted to make sure to give him the best life we can. The staff at Dogtopia have been instrumental in helping us do that. They are so friendly, understanding and helpful. I can't imagine taking our new family member anywhere else.
We also love the convenience of having him groomed right on the premises. It helps to reduce the anxiety of taking him to a whole other place.
very reliable!
Staff is great. You can tell they care about the dogs and creating a good experience for them. Our dog has really enjoyed socializing with the other dogs.
Great place run by great people. They "vet" all dogs, pun intended and group them by energy level. Our slightly timid, yet loves to play dog looks forward to it all week.
Better handoff communication if there are issues. I would love daily reports or live updates through the day
Friendly staff , clean facilities, close to our home
Everything is good
Only dogs don’t have enough water i didn’t see any bowls in the room .
When my dog Max came home he was so thirsty he drank full big bowl of water .
My recommendation they should have little water fountain for all dogs they can rich .
I like the flexibility of being able to pick a day each week or switch days. Everyone is friendly and helpful.
I love that I can have my dog stay at Dogtopia and not have to worry about her. Whether it's daycare, boarding or grooming, I know she's being treated with care. The staff is so friendly and really seem to care about the dogs, rather than it just being a job for them. The pictures and activities are a wonderful touch (yes, my dog's pictures all go on the frig before going into the Dogtopia album they gave us!) I absolutely love watching my dog on camera have fun with her BFFs and appreciate that they even have a Facebook page where they post pictures of all of the pups in their outfits.
I appreciate how loving and kind and professional the staff are in their daily operations and in taking care of our pets. I always feel like they go above and beyond to make sure that our babies are happy and healthy.
Your staff is engaging and friendly and genuinely love the dogs in your care. You're flexible in scheduling and communicate extremely well.
Always great with my dogs. Always happy to accommodate my needs. Thanks!
My dog absolutely loves Dogtopia! He gets so excited the moment he sees his daycare collar because he already knows where he is going. The staff are kind, caring, and always make him feel welcome. I really appreciate being able to check the cameras and see him having fun and playing during the day. It gives me peace of mind knowing he is safe, happy, and well cared for. Thank you for taking such great care of him!
The staff makes me feel comfortable leaving my pup in their care. I feel like they love him as much as I do. It also helps my pup loves going to daycare.
We have been using Dogtopia for both daycare and boarding for over six years, and I can say without hesitation that they have become an essential part of our dog’s life—and ours.
From the very beginning, what stood out most was the level of care and professionalism. The staff truly treats every dog like family. It’s clear they are highly trained and attentive, which gave us immediate peace of mind. Over the years, that trust has only grown stronger.
Our dog absolutely loves going to daycare. The open, supervised play environment allows for safe socialization and plenty of exercise, and we always pick up a happy, tired pup at the end of the day. It’s comforting to know that safety and compatibility are prioritized, with dogs grouped by size and temperament.
Boarding has been equally outstanding. When we travel, we know our dog is not just being watched—but genuinely cared for and engaged. The ability to check in via webcam is a wonderful bonus and adds an extra layer of reassurance while we’re away.
We’ve also appreciated the consistency—same friendly faces, same high standards, year after year. The facility is always clean, well-managed, and thoughtfully designed for the dogs’ comfort and safety.
After six years, what keeps us coming back is simple: trust. We trust Dogtopia completely with our dog, and that is something you cannot put a price on.
If you are looking for a place where your dog will be safe, happy, and genuinely cared for, I highly recommend Dogtopia. It has been one of the best decisions we’ve made for our pet.
Dianna
Thank you so much for your incredibly kind and thoughtful review. We truly appreciate you taking the time to share your experience with us, it means more than you know.
Our entire team is so grateful for your words. The staff really appreciates your recognition of the care, consistency, and attention they put into every day. Building that level of trust over the past six years is something we don’t take lightly, and we’re honored to be such an important part of Bentley's life. We love him so much!
It’s always a joy to see Bentley, and we’re so glad daycare and boarding continue to be a positive, reassuring experience for you.
Thank you again for being such a valued part of our Dogtopia family, we look forward to many more happy visits ahead!
Our dog loves to come here. The people are great and good with Dwayne.
We have already recommended Dogtopia to many friends.