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Customer Testimonials
The information to find and navigate through the website was so easy to use, it was fantastic
More discounts for newer cyclist. Please.
Very easy to chat and discuss questions. Thanks to your agents. They always have help that makes it easy to be happy!!!
Very affordable shipping for just screws, thank you.
Navigating the site was exceptionally smooth, and completing my purchase was quick and seamless from start to finish.
Very fast shipping & no shipping cost! I’m impressed!
I have always had a good experience with Trek. They stand behind their products and services.
Positive.
Super happy with the overall purchase.The bike came in great condition I absolutely love it the shipping was quick if I ever buy a new bike I'll be ordering it from trek for sure.
Convenience
I buy from Trek because I know that my Trek Domane SLR9 will get genuine replacement parts, not like some sources that sell counterfeit parts. It took me a while to understand how to make a purchase that is shipped to my home. The default is the authorized Trek dealership near me. I think your website is a bit clunky.
Everywhere is friendly, you have used bikes that are affordable, 30 day satisfaction guarantee
A wide range of products including an oversized mountain bike helmet which I had a hard time finding.
Great sales
Everything was good Thank you
I own 4 trek bikes and I love them
Ordering the new Domane was very easy! The biggest disappointment was delays by FedEx in shipping that cost me a week on the new beauty!
Great friendly and quick service
Easy order and easy pickup in store great sales on the items I bought
Easy
Easy of comparing product, product descriptions,specifications, and ease of ordering
Everything ordered from Trekbikes.com has been exactly as advertised. One item I ordered came in damaged (shipping damage) and Trek replaced the item and had it shipped out the same day. Absolutely no issues with everything else that I have ever ordered. Would 100% recommend to everyone.
Excellent quality products, customer service and attention. Have been a Trek customer for 25 years since I bought my first Trek Fuel 9.8. Still ride it and am the envy of the road. Keep it up and don’t give up on quality products. Need a retailer at Doral.
Very fast shipping. Great quality products.
The availability of quality products, usually with very good deals/sales/and clearance. Trek makes it so convenient and affordable to get the parts I need to keep me on the road with my bike!
love it
Best bike I have ever ridden
Efficiency, fast delivery.
Your return process was very easy.
The overall ordering process was easy and having free shipping to my local bike shop was fantastic. Shipping was fast and the product was exactly what I needed!