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Customer Testimonials
I felt like I scored. I went to Wheel Base Bikes in Frederick MD and got my bike serviced (and new tires) for an upcoming bike tour. Of course I found some shorts while looking around. I wanted to get another pair (they only had one) and they told me just to go to the Trek website. Many things were on sale, so I got the shorts and a few other things. Everything worked really well for me. I've already passed the word to a few friends...
Easy to order. Fast free shipping to store near me. Easy return at store near me. Will definitely shop Trekbikes.com again.
Like list of accessories available. There being local store for pickup when ordering is a big plus.
Online ordering is fast and easy and you can get a real person to assist if necessary. I have ordered many of my bike parts and accessories this way and the experience is always great.
Ordered a basket and had quick delivery. Was as described and easily installed.
They have great customer service. Every time I take my bike in, they perform a quick assessment. Ryan is so helpful and honest on timelines when your bike will be ready.
Speed of delivery to home.
My LBS is a Trek store and was able to help me select a bike in my size and budget that would meet my immediate needs and had options for upgrades at a later date. Trekbikes.com had accessories, guides, and recommendations for accessories that helped me get me going with my new bike. Perfect complement to the LBS. Able to ship to shop or my home.
Great overall experience w Trek, condition of bike as advertised, no surprises!
Easy to navigate. No hassle. Great pricing. Wisconsin company.
Trek and Bontrager products are always top notch .
Easy to find part, good sale price, easy to check out, and free delivery to local store.
good prices, also fast shipping
quick and easy
Great customer service
Always help me , best customer service and of course the best bikes!
Perfect paint match to touch up a spot on my frame!
Easy to find what I needed on the website. Easy to order. Arrived promptly. Product exactly as advertised
Bike was as described.
Bike was well packed and easy to assemble.
Quality bikes and accessories.
I ordered the wrong part, my fault. I was able to return it for a full refund. I will be ordering the correct one today.
Fast shipping good prices.
The Checkout I bought is first class. I’ve had Trek bikes for many years. I think it’s a great brand. Shopping for a helmet and frame bag was easy. Fast to ship and promptly delivered.
Details, price and interface
Ease and accurate stock info
Item shipped to my house in a timely manner and was high quality
I have bought fenders, bike wheels and now a helmet from Trekbikes. They all arrived promptly and were good products. I have also over the years owned three Trek bikes that were very nice. I have also been riding long enough to remember when Trek built their first bikes and had senior citizens building their wheels. Long time ago!
Easy to order stuff that I can then pick up at my favorite Trek dealer and bicycle shop, saving me shipping and give me an excuse to shop!
Great service and quick fulfillment
Very pleasant experience. Knowledgeable sales associates. They contact me for my orders that’s ready.