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Customer Testimonials
High quality bikes that are low maintenance and easy to DIY.
Free shipping to my local bike shop. Now I have a local shop.
Great bikes and great customer service.
Was able to get the parts i needed
Great site- one thing you need to delete the sale items when they are sold out in every color and size
Fast shipping. Love the free ship to store option.
Easy ordering, great prices, huge selection of accesories for my Townie.
Good staff.
It was very easy to order what I needed and have it shipped to the closest store was convenient.
Awesome experience. I have been especially happy and impressed with Oliver at the Valencia, CA Store. He is so helpful and always such a nice guy!
easy navigation and sale item availibility to ship to local stores for free.
Transaction went smoothly! Was a bit concerned on assembling bike by myself but it was surprisingly easy to do. Providing tools with set torque gave me peace of mind. Over all great experience!
Tq motor is awesome, takes that edge off it makes it much more pleasant enjoyable ride
The shop employees are great
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Competitive prices, quick shipping and very helpful when needed.
Parts, service, people
I recently purchased my 2nd Trek bike. The trek pricing is consistent and calling a talking to cust9mer rep they are knowledgeable and consistently provide exceptional customer service.
Not only did you have what I needed but delivered it to my local TREK dealer
Those guys used to be RACE PACE in Columbia Maryland 9 miles from home
I have been a customer for 25 years so I like those guys and look forward to
go there to look around to see what is new ! I bought a Madone there back in
2004 the one with the hump on the seat tube w carbon tubular wheelset
The changes in this store since 2004 they now have more expensive eye candy for 2026 but I have much less money to spend now
So My recent purchase open my eyes to take a closer look at the TreK website
and to go to MOMBAT website to explore the evolution since THE RED BARN
I like my Carbon Madone but Also like Steel touring bikes like the Trek 400
So the Red Barn used bike project has my empathy can you feel me ?
I think Trek is hands down the best brand because you can buy a bike for literally anybody on here. You can buy them a trial bike, a road bike, a mountain bike, a kid's bike you name it, they probably sell it. They sell e-bikes; they sell everything. I think they're a phenomenal company; I definitely recommend them
Great customer services and quality bikes
The website is easy to navigate through so it makes shopping easy.
The tires match perfect
Rapid service
no problems
thank you
A quality product that was delivered fairly quickly.
It was easy to use. Shipping to my local store was quick. The Lake Mary, FL location is always top-notch and the staff is incredibly customer service driven.
My Madone 50th Anniversary bike is amazing and I look forward to riding it daily! My experience has been a great one- including a not so smooth attempt to purchase a T-shirt - your customer service person looked into the situation and offered a discount code when making a final and successful purchase the 3rd time. I would definitely recommend Trek to friends and family and have, and will continue to do so.
Thank you for a great product and service.
Had what I wanted easily found and ordered
good return policy
Easy shopping great product and great price.
Excellent prices and free delivery to my local Trek bike shop, which is always very fast