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Customer Testimonials
Great service and prices
Easy shopping experience, found the exact part I needed and it was shipping quickly. Thank you!
High quality of their products. Fast shipping and excellent customer service.
I love my new bike. I ordered it online, it was delivered in a reasonable timeframe. The assembly instructions were easy to understand. I will be a Trek customer for many years to come.
Love the options. I bought 3 different bikes to handle anything or terrain I want to ride.
It was easy to locate the needed item, the price was reasonable, and shipping time frame favorable.
I have a Gen 6 Madone SLR. Trekbikes.com is one of the best places to shop. The other best place is the neighborhood Trek store.
Friendly and knowledgeable staff.
The most amazing customer service I've experienced. I made a purchase and didn't receive an item, then needed to return an item and it was handle in the most gracious way I could imagine.
Worth the price
Very reasonably priced, efficient and easy to order, review.
Great shopping experience!
the service was terrific. The wrong tire was sent with the purchase and it was fixed and overnighted immediately. Very impressive.
It was easy to navigate the site. Sales you don’t see in the store.
This is my fifth or so new Trek bicycle. I’ve owned other brands but it’s always been Trek for reliability and value! The Checkpoint+ is my first E-bike and I am a raving fan after first ride!!
Service and knowledge was better than I have received at other bike shops in town. Then got my bike servicing completed a day early and I was able to go on my scheduled ride.
I was able to get a branded part that I needed for an older Townie bike. I was delighted!
The crew at Goodales always takes good care of me. They take the time to understand what I am looking to do with my bikes and make suggestions based off of what would be best.
Easy to use. Found a great deal and delivery was fast.
Informative
Repayment part fit as expected, no issues
Performance
I purchased the right part for the right price delivered to the right Trek dealer.
staff is always very helpful.
Tim at the Encinitas, California shop was very helpful. I am excited to have my new Speed Concept.
All the staff at the Alamo store are very courteous and helpful. Raleigh, goes out of his way to educate and help make the right decision.
Great deal and the shop was nicely organized
good Bike
It was a great deal on a great bike that I absolutely love. Easy to order and very fast shipping!
Prompt delivery to my local bike shop