Customer Testimonials

Great product, easy ordering and fast shipment.

Love my Domane. Rides wonderful. Great experience.

The sure feeling I get from my Trek while cycling. My bike will be there for me, through thick and thin. My trek is reliable. That is my favorite quality about Trek bikes. They also look fantastic and handle amazingly.

I want to spend all my money on Trek bikes. I’m a medical resident and I can’t wait to graduate and upgrade my bicycle!

We always have a good experience with Trek!

There is so much to love about a Trek. The power is there when you ask for it. The durability is unquestionable. The Bosch system is smooth even under pressure. It is an awesome bike!

It’s ease of ordering, and always receive quality parts and products

Site is easy to use.

Packaging was excellent, all paper so 100% recyclable, the straps are very high quality and the bike came well protected, even the tires arrived with good pressure. Very satisfied. Also very good tools in the kit including torq wrenches for 7 and 9NM that I kept for myself.

Ordered accessory is exactly what I needed. Does the job!

Trekspresso Love!

Easy shopping experience, detailed website and instructions about sizing. Product delivered timely, assembly was easy. Bike is a great quality and ride for the price.

I like how the app keeps track of my ride for me and I really like the challenges it has. Great to help push me ahead. Im only a week into it, so dont have a lot of experience with it yet.

Nice ride; looks good; quick service.

We had a great experience at university place trek by store

Assembly is very easy, and all necessary tools are included. The bike is very sturdy, runs smoothly, and doesn't require much adjustment.

The website is easy to navigate, well organized. Merchandise descriptions are informative, making decisions easy.

Free shipping!

Great bikes, great products, and accessories, and incredible customer service and support!

Good price and fast shipping

option to ship to home or to local bike shop.
Access to all trek accessories.

Good, called because I had a wrong part and they exchanged it and helped me source the correct parts

I enjoyed how easily it was to place an order. One thing that I was sad about was how the initial bike I wanted to purchase became unavailable by the time I clicked order... Sad it was out of stock in such a short amount of time. But ended up buying a cheaper model and am happy with my purchase.

Quality materials.

The tire pump parts were available and were shipped promptly.

Kowa spoke tool was everything as advertised. The loves it.

Really good

I believe I bought my first bike in 2023, and brought it back once for a brake check.
The mechanic was able to eliminate the squeak and I ride this bike all the time.

I am looking for an E bike to add to the stable.

This is a great place to go if you need specific parts for your TREK bike.

Easy to find the item I needed, fast shipping. Appreciate Trek having carbon touch up paint.