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Customer Testimonials
The bike is awesome and was delivered quickly. The outside of the box was a little beat up but everything inside was protected and undamaged. Assembly was quick and instructions were clear. Couldn't be happier with my purchase.
Ease of navigating the site
The site is a little hard to navigate if you don't have a parts diagram. I was searching for a through bolt for my suspension and ordered the wrong bolt. I paid alot to have next day shipping in time for a planned group ride. Oh well. Ill chalk it up to learning curve. After finding the correct suspension diagram. Ordering was much smoother.
Everything was perfect from start to finish!
I love my new TREK- FX Gen 4.
Was very easy to order and getting free shipping when being delivered to your local bicycle shop that sells trek products.
Great service, prompt delivery
Great bike and great price on sale.
People were friendly at the store and also patient
When you have sales and product can be shipped free to trek stores like ABC bicycles St. Petersburg Fl where all employees are happy you’re there!
Ordering from Red Barn was easy and delivery was quick!
Perfect 👌🏼
Staff at Ardmore are awesome. Help you find the best solution for your needs and don’t try to oversell. Highly recommend!
I had to exchange my initial order for a different size and the return process was very easy.
It was easy and put together fairly well, I went through the whole bike only found a few loose bolts. I was surprised at how soon it showed up and has become my daily rider. Thank you
Fast reliable service with great attention to details
Easy ordering and fast, convenient shipping to my local store.
aero dynamics and iight weight
The process for online purchase of my new Marlin 7 Gen 3 was easy . Shipment was almost immediate and my bike was delivered promptly to my bike shop of choice. Bike was received in flawless condition. Would 100% do it again were I to purchase another Trek bike.
Well done
Skip with customer care was amazing. He listened to what I had so say and took very good care of me. Customer service like that doesn't happen very often.
Shipping process was easy, the local build and pickup by a dealer was great. So far everything is working as expected.
Quick fast delivery and very easy to navigate
Helmet I bought is pricey but worth it.
Easy to use
Great performance!
Fast shipping. Very easy return.
Love trek bikes. As a teenager I owned a marlin, and I loved that bike. It took me anywhere I wanted to go, whether it was a coffee shop, school, or a desert trail. Now I have a Farley, and I love my bike, because, shine or snow, it’ll take me anywhere I want to go.
Very simple and fast.
The personal service given by the sales and technical staff.
Fantastic! Trek is the best company in the world as far as I’m concerned!!