Customer Testimonials

Purchasing a bike from Trek Red Barn was as easy as it could be and a great experience end-to-end. The site had plenty of photos of the actual bike so I could access any of the blemishes called out on the listing, which were all extremely minor but the listing is very thorough. The bike shipped next day and arrived quickly. The box, packaging, instructions and tooling were top notch. I do basic maintenance on my bikes and felt confident throughout the setup, it was very straightforward. The 30 day guarantee is a great showing of Trek's focus on customer service and shouldn't make you hesitate buying a bike sight unseen from the Trek website.

Roberto is wonderful! he's always personable and professional.

1

Easy purchase, good and accurate description of the wheel, and an amazing price.

They are friendly & help with my bike needs.

It got me into biking

It’s a well setup store

Performance

Zach at the State College Trek store was awesome and so helpful.

all good

- People who know what they're doing.
- Never pushy about sales (there used to be Trek stores that I would not enter, due to sales pushiness).
- Trek travel is another favorite.
- Oh yeah, good bikes!

Easy shopping

i love the bike!

Easy ordering and product was exactly as described. Order shipped and arrived on time.

I recently bought a Townie Go ebike at a local bike shop. I've only ridden it a few times but I am loving it already. Very easy to learn hiw to ride it. Beautiful design and all the features I was looking for. I also ordered a small bag online from Trek for the front handlebars. It was exactly what I wanted and arrived very quickly after I placed my order.

I found what I was looking for- a bike helmet for round heads.

I love the high quality gear you offer and the fantastic sales I find at TrekBikes.com

Very easy to navigate

Fast shipping, pickup from our local bike shop was easy and free and jacket is lightweight and as described

I received the jersey that I ordered and had the option of having it delivered to a local bike shop.

Quality bike. Looks good. Rides great. 12 years riding Treks and counting.

I certainly like the assistance from staff members Mario and Joe. They're awesome!

Delivery was fast and the product wonderful.

Quality for the cost, excellent dealer interaction, and great feeling on every ride.

Purchased from red barn. Very detailed and accurate explanation of the condition the bike was in, and great photos to see the bike.

Fantastic customer service! The two gentlemen working in the cherry hill nj store were top notch.

Like to seethe sale page and used bike’s.

My needs are always addressed fully.

So, I had my bike serviced at Trek in Little Rock, AR., the teams did a fantastic job with bike repairs. I want to thank Trek for warranting me a new wheel. I had a seized free-hub body from previous repair. The wheel was shipped out and parts were assembled by the Little Rock Team. Service was excellent! I recommend Trek in Little Rock! Thank you, Trek!

I actually was very disappointed with the touch up paint I ordered for my FX2 Disc in Alpine Blue. The paint was nearly dried up so I had to add paint thinner for it to work. Then when I applied the paint to my scratches, the color match is way off. Very disappointed.