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Customer Testimonials
Great deals from a reliable brand
It was easy to find what I wanted. The site was easy to navigate. My product was shipped to a retail bike shop that wasn't too far from where I live. I was very satisfied with Trekbikes.com.
Very nice bikes, good customer service
Great price on close out apparel sets me up with quality gear. Fast free shipping to local shop made for a great experience
The ordering process was easy. Shipping was super fast and product was awesome as usual.
Easy ordering and quick delivery. What’s not to like.
My local store is great!
Your online ordering was easy. The delivery was fast, but you charged too much for one order I placed. It was easier for me to order online than to go to a Trek franchise LBS. The closest one to my house is run by MAGA supporters and I prefer not to shop there.
Good price delivered to store to save on shipping.
Good quality too.
Easy ordering to my local shop, and communication was great. I was notified when delivered to the shop so I could pick up it.
Easy to find and search information for buying a new bike. The Project One build is great.
Great value-excellent customer service
Great Trek products, good quality. Easy shopping and got quick free shipping. Trek bikes have been the best bikes I have owned and will continue to purchase their products
I love everything !!!
The order process was straight forward and picking the items up at scheels is great
We were looking for accessories for our new bikes and happened upon some great clearance buys.
Ordered a Trek Air Rush battery pump. It's awesome but runs a bit hot when filling multiple ties. I needed to top off four tires (two bikes) and by the fourth tire, the pump was almost too hot to handle bare handed. Otherwise, love the pump.
The items I ordered came in on time or early. I was able to find the pads I needed, in spite of the helmet being a couple of years old. Both shopping online and picking up in the store were easy to do. The shop people were helpful and friendly. I got a good value for the price on the pads.
The local Springhouse Pennsylvania Store has an excellent staff. Both the manager, the service manager and the sales folks are always so helpful. They are able to answer questions and repair Bicycles that are 30 years old as well as current models. We also love the youth bicycle upgrade program. The Trek team feels very much like a valued part of our community.
Cost & Convenience
Great team at Trek Forest Hills NY.
Great deals and in store pickup was easy. I only wish less pacakging was used for a small item.
Fantastic experience- bike was professionally packaged and easy to assemble with tools and instructions provided
Met expectations
Great experience!
Great. Easy and the store set me up. Now I’m riding fast on my domane.
Excellent service and a super friendly crew at Trek Wilmington!
Genuine Trek parts. Quick shipping
People at the stores I frequent are always friendly and very knowledgeable. Stores are always neat and clean. I love the Trek product and have bought from them for years!

Initiated a chat to ask about the derailleur I needed to repair my trek domaine. They were extremely helpful giving me the answers I needed and the link to order. I really appreciated their help.