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Customer Testimonials
I had a fantastic experience searching for and locating a great deal on a lightly used or demo bike. It shipped quickly right to my front door and had very easy to understand instructions on how to get pedaling in no time. This is my first Trek bike and so far I am very impressed with the build quality. Thank you for making it so easy!
Knowledgeable
Friendly
Fair pricing
Easy ordering and quick shipping
It was very quick and fast delivery
I was able to get touch up paint for one of two colors on my Madone SLR9, it matches great, I was sad that I can't get the Rage red though.
Overall experience was good.
Fast shipping and good communication about order status
Epicenter cycle Santa Cruz is awesome.
Ordering online from Trek was easy.
The bikes are simply the best.
Top quality, good looking.
great bike and great customer service i have two bikes mountain bike and road bike
I have two bikes, an Fx 2+ and an Fx7. Love them both. These two bikes have increased my joy in biking.
It's nice to have all the up to date info .
Just bought my second trek bike, only ten months after the first one. I just love the ease of these bikes. The quality is there in every gear and touch of the brakes. Doesn't hurt that the colors are fantastic.
Love trek and its products
Email support was super helpful
Great support for making a product selection. Flexible options for direct purchase versus purchase through local bike store. Right level of communication re order and delivery status.
I enjoy working with Tray and Jeff.
Super easy to find what I need and it shipped quickly!
It was easy to place my order. Great discounted price, quick delivery to my preferred store so I didn't have to pay for shipping. Quick and easy pickup process.
Good value. Fast delivery. I believe in Trek!
I was able to find an item I needed to make my headlight mountable.
How easy it is and far i csn go
👍
Excellent product and fast shipping!
Website and shipping were easy. Customer service took care of me quickly when shippers misdelivered my package to a random house not on my street.
Great products and easy to order
Insanely fast delivery, great packing, great prices
Very easy to order and navigate
It was easy for me to find a eMTB that I liked and get it delivered.
Process was easy
They fit me perfectly. My 2016 Domane SL7 is a great endurance bike. And is so comfortable for century rides. And My Gen 3 Checkpoint SL7 is everything the Domane is and more. It is unbelievable what a great bike the Checkpoint is . Don’t tell anyone but with the checkpoint all you have to do is get a set of wheels and tires for a road bike, and then use your checkpoint as a road bike…..
Trek has it together and offer lifetime replacement for there bikes.