Customer Testimonials

Had a great conversation with the store employee and made me feel great about my purchases!

Was super helpful in recommending the product I needed for my special setup.

Great products and fast shipping.

Very convenient shipping service

I like the lifetime frame guarentee and the easy ordering process.

Easy assembly with the right tools included.

Quality products and palatable prices

Easy to.find and buy what we need for our bikes

Great bikes and super fast execution of online order, thanks!

Bike arrived in great shape. I was just waiting for my Mr Tuffys liners to arrive before riding. New Mexico is murder on normal tube tire setups.

I found a deal on a bike my size and with the specs I wanted. I received it in just a few days right to my doorstep.

I needed XL helmet size and it was great and shipped quickly.

Everything! We started as Trekkies in 1994 when we moved from Paris, France to the Chicago suburbs. The best part about Chicago? You’re only an hour from Wisconsin where cycling is wonderful.
Ten trek bikes, three states, and thirty plus years later, we can still count on Trek to deliver whatever it is we need to cycle. Trips, bikes, gear, and parts—thank you for everything, Trek!

They had what I needed in stock and sent to a local bike shop for pickup. Painless transaction.

Solid handling and construction

The sale price. I made the mistake of not researching my retail store where it was delivered and he was aweful. Was never open during advertised store hours did t answer phone, final assembly was ok but he never tried to size it to me specifically once I got it two weeks after it arrived in his store. When I finally got it I had to accommodate his schedule regardless of his posted hours etc….

Buying process very good. Retailer sucks!

our experiences have always been exceptional with Trek no matter if its been with the Trek customer service or our local Trek locations. seems to be a trend that is very much appreciated!!!

Detailed descriptions and photos of wear/damage issues, components, and set up made looking at the bikes very easy. Shipping was fast and bike was secure in packaging. The bike was in outstanding condition. The minimal assembly was easy. Great value overall. Super happy with the new (to me) ride!

The Trek Bicycle shop in Blue Ash, Ohio, is absolutely top-notch. From the moment you walk in, the team treats you like family, regardless of whether you’re a pro or a total beginner. They listen to every need and never settle for 'good enough' when it comes to service. Their expertise and friendly atmosphere are so impressive that I refuse to shop at any other bike store! If you want a shop that actually cares about your ride, this is the place.

Easy to use

We purchased a Trek bike from Trek Bike The Woodlands, TX. From the buying experience to support, Scott and staff have helped with gear and support. We do not have a Trek site nearby so Scott helps us orders.
Thank you Trek for shipping new tires!

Easy shopping and great bikes. Wife and I would love some free gear if possible. Thank you

I'm very happy with the purchase of the pre-owned Domane SLR 6. The description given matched the bike delivered. It was assembled expertly by the technician, and the delivery was timely as quoted. The bike is absolutely worth the price paid and the lifetime warranty on the frame add to that.

Many thanks to Trek for making this really nice Trek Domane SLR 6 purchase possible.

Tim G.

Trek team was extremely helpful putting me on the right bicycle for my needs.

It's super easy to order and pick up at our local bike store.

Product was as described on web page very good quality. Shop had difficulty finding my item when I arrived to pick it up. Probably would have been a better choice to pay the shipping and have it delivered to my house

I had complaints about the condition the bike arrived in but I feel that you guys made it right. Thank you to Skip.

The quality of the items produced by Trek and bond tracker are always the best.

prompt response. gave good effort to find difficult part.

Had an issue on the website and customer service was awesome in helping me get my order taken care of. Great products as well!! Love my trek bike!

Sold products, fair prices, awesome local bike shop