Trekbikes.com
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   August 3, 2026 — Rated 10 out of 10 by P.A.I. Trekbikes.com
What do you like about your trekbikes.com experience?

Super easy, it would be nice to have some options to chat with a specialist during the process of buy a bike.

Report a concern   August 3, 2026 — Rated 10 out of 10 by jeff bray Trekbikes.com
What do you like about your trekbikes.com experience?

Ride is awesome and shop crew friendly and courteous

Report a concern   August 3, 2026 — Rated 10 out of 10 by Jose santiago Trekbikes.com
What do you like about your trekbikes.com experience?

Excellent experience! Mike the store manager is very knowledgeable, helpful and friendly. Because of my experience every time that I go there I’m planning to buy some kids bikes and a new Domane SLR when it comes out.

Report a concern   August 3, 2026 — Rated 10 out of 10 by M.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Amazing warranty experience

Report a concern   August 3, 2026 — Rated 10 out of 10 by T.Z. Trekbikes.com
What do you like about your trekbikes.com experience?

Just got back into biking after a 10-year lapse and needed some new gear. Found a great deal on some padded biking gloves on the web site and had them delivered to my local shop for pickup. Also scored a fantastic deal of a Bontrager Wavecel Circuit helmet. I liked the helmet so much I purchased a second one for my brother. All the products I ordered were delivered in about 2 days to my local shop. The site was very easy to use.

Report a concern   August 3, 2026 — Rated 10 out of 10 by T.D. Trekbikes.com
What do you like about your trekbikes.com experience?

Great product and service

Report a concern   August 3, 2026 — Rated 10 out of 10 by Dave Henderson Trekbikes.com
What do you like about your trekbikes.com experience?

Quality affordability

Report a concern   July 30, 2026 — Rated 10 out of 10 by G.G. Trekbikes.com
What do you like about your trekbikes.com experience?

Very professional and fast shipment and a good quality product.

Report a concern   July 30, 2026 — Rated 10 out of 10 by S.C. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy checkout process and the ability to pickup order at nearby store.

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.B. Trekbikes.com
What do you like about your trekbikes.com experience?

Good service

Report a concern   July 30, 2026 — Rated 10 out of 10 by J.H. Trekbikes.com
What do you like about your trekbikes.com experience?

It was so easy! They had what I needed and with options so I could find exactly what suited my needs

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.B. Trekbikes.com
What do you like about your trekbikes.com experience?

Very knowledgeable customer service and they are everywhere. I've had three other e-bikes and this one feels like a bike not a heavy bike.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Brandon McQuaig Trekbikes.com
What do you like about your trekbikes.com experience?

High quality products that I look forward to using everyday. The in-store pickup was convenient and an excellent experience overall.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Keith Walker Trekbikes.com
What do you like about your trekbikes.com experience?

My order came very quickly, and all of the sizes ordered were perfect!

Report a concern   July 29, 2026 — Rated 10 out of 10 by A.L. Trekbikes.com
What do you like about your trekbikes.com experience?

Fast shipping, always have what I am looking for.

Report a concern   July 29, 2026 — Rated 10 out of 10 by G.M. Trekbikes.com
What do you like about your trekbikes.com experience?

Fast and convenient

Report a concern   July 29, 2026 — Rated 10 out of 10 by R.B. Trekbikes.com
What do you like about your trekbikes.com experience?

It was fast, easy and shipment took only a few days. Once bike was delivered to the location closest to me, the store only took 1 1/2" days to assemble.

Report a concern   July 29, 2026 — Rated 10 out of 10 by S.B. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy process.
Great customer service.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Joe Childs Trekbikes.com
What do you like about your trekbikes.com experience?

Excellent, minimal effort, great selection and prompt service.

Report a concern   July 29, 2026 — Rated 10 out of 10 by B.C. Trekbikes.com
What do you like about your trekbikes.com experience?

Great service - I appreciated that the shipping was timely and came same week. Especially when ordering bike parts that are needed to keep my bike up and running!

Report a concern   July 28, 2026 — Rated 10 out of 10 by csaba gajdos Trekbikes.com
What do you like about your trekbikes.com experience?

price, responsiveness, communication

Report a concern   July 28, 2026 — Rated 10 out of 10 by D.F. Trekbikes.com
What do you like about your trekbikes.com experience?

Conner at the Wilmington, Delaware locationdid a great job servicing my 30 year-old trek bike, updating the brake lines, buffing the frame,and upgrading my tires for trail riding. My bike is sentimental to me and appreciate the upgrades.

He gets a five star service rating from me, very customer service oriented!

Report a concern   July 28, 2026 — Rated 10 out of 10 by M.F. Trekbikes.com
What do you like about your trekbikes.com experience?

Very helpful!! Got what I needed.

Report a concern   July 28, 2026 — Rated 10 out of 10 by L.F. Trekbikes.com
What do you like about your trekbikes.com experience?

Friendly, knowledgeable, helpful.

Report a concern   July 28, 2026 — Rated 10 out of 10 by A.G. Trekbikes.com
What do you like about your trekbikes.com experience?

The clothing I ordered was good quality and came in a timely manner. They had great communication regarding the shipping as well.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Christopher Cordle Trekbikes.com
What do you like about your trekbikes.com experience?

Handlebars arrived remarkably overnight!
Your mileage may vary but I was extremely pleased.

Report a concern   July 28, 2026 — Rated 10 out of 10 by G.M. Trekbikes.com
What do you like about your trekbikes.com experience?

Durability. Quality of materials, design and function.

Report a concern   July 28, 2026 — Rated 10 out of 10 by E.M. Trekbikes.com
What do you like about your trekbikes.com experience?

It was easy and the folks in the store were friendly.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Sean Melvin Trekbikes.com
What do you like about your trekbikes.com experience?

The convenience. You are able to look up your bike, find the parts and in just a few days they are at your door and your back on the road.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Steven Watkins Trekbikes.com
What do you like about your trekbikes.com experience?

Ordering the parts I needed was easy and fast, and delivery was on time.
The parts are high quality and fit perfectly.


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