- Phone: 920-478-2191
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Customer Testimonials
Dennis
The products are high quality, and getting help was quick and easy. An option to chat with a person was available and easily accessible. The agent was knowledgable, the process for resolving an issue simple and straightforward.
Both the North Raleigh store and the Cabarrus Cycles store have provided excellent service and support.
Easy to install.
Good customer service at the Westlake Trekstore
easy
Easy to order and free shipping.
Easy to use website. And also appreciated the coupon from the ride trek app
It was easy to order and my shipment arrived on time & in great shape. Thank you!
Fast and easy with options of delivery or pick up at a dealer.
It is always a pleasure to visit trek wilmington
Very Personable and positive. Sue spent alot of time with me when I was exploring a potential new bike. She sent me quotes for me to review. She was not pushy as I was not ready to buy that day. I will def go back to test ride some options.
Good product choice, very easy to do online shopping and very quick shipping.
Clear and informative information thst is relative to my interests.
Great bike, and for an occasional rider, pre-owned is a great option
Nice people and good service
Quick shipping
Did have a little trouble placing the order that I was needing correctly. They did reach out and made everything right. Very happy!
Nice location, professional staff and trusted brand
Had parts I needed, shipping included in purchase
Very easy to order, we received it quickly and the product was high quality.
Great customer service, great communication during and after an online purchase and fast delivery!
Was very satisfied with my experience,,quick and fair price
Local store wasn't selectable for delivery
The southlake store exhibited excellent customer service, spending the time with me to ensure I purchased the optimal size bike. All of the employees of the south lake store were excellent in both expertise and assistance.
Very knowledgeable with products and services offered.
Good ship timing and if you have questions not only do they answer but also take time to give you info with diagram that even helped even more...Also reply to a email is actually super fast....THANKS TO THE TREK FAMILY...I'll DEFFF will be ordering more for them just because of all the reasons I stated...
Brittany, Quinn and Jude are the best. They always take care of what I need!
Quick efficient and talked with someone to help me pick the right seat.
I got to spend my $25 dollar reward I won through the 12 days of Christmas bike challenge