- Phone: 920-478-2191
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Customer Testimonials
Your site is easy to navigate. The service is prompt and you keep the consumer well informed on how the order is progressing.
Been riding my Trek 2500 for 25 years. Reliable, light, a smooth ride.
Excellent value.
Love all of the bikes I own. Every family member has a trek bike. Great product.
I ve been extremely happy with trek this is my second marlin I have purchased my first being a marlin 6 purchased in 2018 for myself and the newest being the 5 that I purchased for my mom currently we have 3 Marlins in our family all running strong maintenance has been easy and anything we have needed help with our local dealer has been great with (Trek West Phoenix, Arizona) i would definitely recommend them to any one looking to buy a bike.
True to size, good materials, fast shipping and great packaging.
Easy to do
Good products/services. 2 stores nearby.
Easy
I been a Trek customer for over 30 years.
I have ridden trek bikes and used the gear for almost 15 years. Very disappointing the bontrager brand has been phased out. Hopefully you start making more apparel again.
order was accurate and pickup was easy
Excellent service
Easy to get the right parts by ordering online and picking up at the local shop.
Found exactly what I was looking for. Good price.
I was able to get sizing information on the shoes in centimeters and not just sizes. It allowed me to purchase online knowing the sizing would work for me.
Knowledgeable staff, fair pricing, quality products
Good price
Let’s start with a simple statement:
In another life I would likely have been a bike (mountain/gravel and road) crash test dummy. I manage to run into things even if they’re not moving, I’ve gone up, down, sideways, and backwards on on occasions on the bikes while navigating terrain across several countries WITH my Trek bikes (and a few others that the crew look after)
Now, why this? Because as of this moment I have two bikes being repaired/replaced (one new frame FROM Trek without any questions, and one Rail that needs a bigger band-aid…. The crew in Ballwin are also rebuilding a Madone 5500 from a LONG time ago AND it’s all being run wonderfully…
The store, the people, the team, and just the overall experience IS bloody fantastic. HOWEVER, and it’s not a bad thing…. It’s a bike, couple of them are hybrid (have motor, must pedal) AND one had gremlins…. Can’t find the cause, have worked with swapping most things out, and we’re still playing Dr. BUT the team’s been patient AND understanding so it’s all I can ask for.
So yea, There you have it…. It’s ALWAYS about the people (and obvioulsy good paint schemes on the bikes… ;-)
Chris
Easy and quick. Awesome to ship to the local store for assembly. Pick it up and ride it away. Super friendly and knowledgeable locally.
Good experience with web site, great selection and deals.
Great staff professional and courteous. Best bike store and staff hands down.
Ease of use, description of products
Easy and convenient!
Quick service and regular updates 👍🏻
Keep having quality parts and good prices and I'll be back.
great discount price. arrived at my lbs quickly. good quality jersey. makes me look fat.
EVERYTHING!!!!
Easy to compare products. Quick shipping.
Delivery was very quick. I ordered on Wednesday and my bike arrived Friday morning. The bike was packed so there was no damage even though there were a few small holes in the outer box. Assembly was much easier than I expected. The hard parts of assembly were already done. Having all the tools included was a great help. I definitely did not have any torque wrenchs. Following the instruction book was generally easy although there were times I was a little confused until I realized I needed to skip some steps to get to the proper instructions for my model. Not a big deal. All in all a good experience.