Customer Testimonials

Great product selection & fair pricing. Quick delivery!

Efficient. The bike arrived quickly and exactly as described. The packing was well done and the bike was damage free.

Great place with very knowledgeable employees- I always leave happy!

USPS delayed and then lost my package. Skip saved my relationship with Trek by apologizing, refunding my order and getting me a replacement. He’s an all star!

Easy to pick up online order. Helpful staff.

The bike shipped quickly and securely. It arrived packaged very securely to ensure no damage happened. It was easy to put together and the directions were perfect! I love how you provided all the tools I needed to put the bike together. In just a few minutes, it was ready to ride. Love my new bike and have already told people how easy it was!

Great service!

Very easy process

Great inventory. Availability for every type of bicycle riding.

Ability to buy a quality preowned electric mountain bike online.
Quick arrival, professionally packaged, including all instructions and tools needed for assembly.
The condition after inspection was exactly as described.

I purchased my new TREK Farley 9 Winter Edition in size M and I love it! I had it shipped to my local TREK dealer and was able to pick it up fully assembled only 4 days after placing the order! Great overall experience!

Having easy and professional service for a minor warranty issue.

Very attentive and accommodating.

I love the customer service as well as the quality of the bikes

Local dealer helped set up my bike. Bike arrived as advertised.

Straight forward and fairly simple to order and buy a new bike.

Easy navigation on website, quality products, and fast shipping.

Ease of the purchase. It was seamless.

service and price!!!

Easy to navigate the site and easy to order.

Great, knowledgeable staff. Well managed and welcoming.

I ordered a Trek Marlin 7 and this Bike is amazing! Smooth ride and comfortable. I am 5'6" and ordered a Medium size. Definitely will be back when its time to upgrade!!

Return was very easy.

Everything, mostly the variety of bike options for every packet.

Very easy smooth experience. The rep on the other end help me find a diagram for small parts needed for a 2016 Domane frame. Great job. Good experience.

Everyone there is so helpful and has always given me the best service on my bike. The explain everything about the service and answer all of my questions no matter if it's something I should already know. They are so knowledgeable and all of them are great. My favorite is Bob but they're all great.

I’ve owned Treks for years.My latest, a Checkpoint SL7 Gen 3 is great, just like all ther others! Thanks!

Can always find good quality products at a great price.

A super discounted frameset

This is my first time purchasing a Trek and I really enjoyed the experience of unboxing and building it with my daughter. The direct ship to home included all of the tools and grease etc that we needed to put the bike together correctly. I really enjoyed the fact that it came with preset torque wrenches for all the separate points of assembly and I was able to teach my daughter exactly what and why we were doing it. The bike is fantastic and handles really well. I'm going to manufactured and pre-assembled in a very high-end way from my point of view. I work for a component manufacturer and I can tell the details that were paid attention to here.