Trekbikes.com
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 16, 2026 — Rated 10 out of 10 by T.S. Trekbikes.com
What do you like about your trekbikes.com experience?

Friendly and knowledgeable staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Sarah Gerhardt Trekbikes.com
What do you like about your trekbikes.com experience?

The most amazing customer service I've experienced. I made a purchase and didn't receive an item, then needed to return an item and it was handle in the most gracious way I could imagine.

Report a concern   April 16, 2026 — Rated 9 out of 10 by Nikhil Reddy Trekbikes.com
What do you like about your trekbikes.com experience?

Worth the price

Report a concern   April 16, 2026 — Rated 9 out of 10 by D.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Very reasonably priced, efficient and easy to order, review.

Report a concern   April 16, 2026 — Rated 10 out of 10 by G.J. Trekbikes.com
What do you like about your trekbikes.com experience?

Great shopping experience!

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.L. Trekbikes.com
What do you like about your trekbikes.com experience?

the service was terrific. The wrong tire was sent with the purchase and it was fixed and overnighted immediately. Very impressive.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Audrey Holt Trekbikes.com
What do you like about your trekbikes.com experience?

It was easy to navigate the site. Sales you don’t see in the store.

Report a concern   April 16, 2026 — Rated 10 out of 10 by David Petkovsek Trekbikes.com
What do you like about your trekbikes.com experience?

This is my fifth or so new Trek bicycle. I’ve owned other brands but it’s always been Trek for reliability and value! The Checkpoint+ is my first E-bike and I am a raving fan after first ride!!

Report a concern   April 16, 2026 — Rated 10 out of 10 by A.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Service and knowledge was better than I have received at other bike shops in town. Then got my bike servicing completed a day early and I was able to go on my scheduled ride.

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.F. Trekbikes.com
What do you like about your trekbikes.com experience?

I was able to get a branded part that I needed for an older Townie bike. I was delighted!

Report a concern   April 16, 2026 — Rated 10 out of 10 by Kate Ouellette Trekbikes.com
What do you like about your trekbikes.com experience?

The crew at Goodales always takes good care of me. They take the time to understand what I am looking to do with my bikes and make suggestions based off of what would be best.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Charles Crowl Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to use. Found a great deal and delivery was fast.

Report a concern   April 15, 2026 — Rated 9 out of 10 by B.S. Trekbikes.com
What do you like about your trekbikes.com experience?

Informative

Report a concern   April 15, 2026 — Rated 9 out of 10 by mike webb Trekbikes.com
What do you like about your trekbikes.com experience?

Repayment part fit as expected, no issues

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.L. Trekbikes.com
What do you like about your trekbikes.com experience?

Performance

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.M. Trekbikes.com
What do you like about your trekbikes.com experience?

I purchased the right part for the right price delivered to the right Trek dealer.

Report a concern   April 15, 2026 — Rated 10 out of 10 by A.C. Trekbikes.com
What do you like about your trekbikes.com experience?

staff is always very helpful.

Report a concern   April 15, 2026 — Rated 10 out of 10 by shaun uebelhor Trekbikes.com
What do you like about your trekbikes.com experience?

Tim at the Encinitas, California shop was very helpful. I am excited to have my new Speed Concept.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Hasnain Maqsood Trekbikes.com
What do you like about your trekbikes.com experience?

All the staff at the Alamo store are very courteous and helpful. Raleigh, goes out of his way to educate and help make the right decision.

Report a concern   April 15, 2026 — Rated 9 out of 10 by M.O. Trekbikes.com
What do you like about your trekbikes.com experience?

Great deal and the shop was nicely organized

Report a concern   April 15, 2026 — Rated 10 out of 10 by Erwin Finol Trekbikes.com
What do you like about your trekbikes.com experience?

good Bike

Report a concern   April 15, 2026 — Rated 10 out of 10 by Andrew McGeehin Trekbikes.com
What do you like about your trekbikes.com experience?

It was a great deal on a great bike that I absolutely love. Easy to order and very fast shipping!

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Very easy. Bike arrived in good shape. Made a few derailleur and brake adjustments and down the road. Thanks

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.X. Trekbikes.com
What do you like about your trekbikes.com experience?

Excellent price and option to pick up from dealer

Report a concern   April 15, 2026 — Rated 10 out of 10 by Robert Espinoza Trekbikes.com
What do you like about your trekbikes.com experience?

Trek is the best

Report a concern   April 14, 2026 — Rated 10 out of 10 by Damion Powell Trekbikes.com
What do you like about your trekbikes.com experience?

Friendly staff

Report a concern   April 14, 2026 — Rated 10 out of 10 by Tom Bened Trekbikes.com
What do you like about your trekbikes.com experience?

The staff is awesome!!!!! Always helpful and knowledgeable!!! 10 out of 10!

Report a concern   April 14, 2026 — Rated 10 out of 10 by G.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Love my Trek bike. Phat Tire in Fayetteville Arkansas have been most helpful.

Report a concern   April 14, 2026 — Rated 10 out of 10 by H.L. Trekbikes.com
What do you like about your trekbikes.com experience?

Perfect deal :)

Report a concern   April 14, 2026 — Rated 9 out of 10 by Al Majaika Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to navigate and order.


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