Customer Testimonials

The sizing was good on both the gloves and the long sleeve thermal jersey. The jersey is great on those days in the 50's.

The website has the things I need and the delivery is always fast.

It's a really good bike. It doesn't come with accessories like a kickstand, but it's a good product and worth it! I wanted a full-suspension model, but those are very expensive, so I bought this one that suits my needs. I've only ridden it on the streets so far. I'd love to go on a long ride!

Everyone is so knowledgeable and helpful no matter who assists you.

I love Trek, the quality and it's very light good for exercise or trails, I'm for sure that my next bike it's going to be a trek again.

It was easy and competitively priced.

No issues great prices and fast shipping!

Price and quick delivery! Love my new cycling shoes

Easy to use website and fast shipping

First of all I like the convenience of being able to browse and purchase a new Trek bike online, or in my case used through Red Barn, making it an incredible value. I also like that the level of customer service that is outstanding, going above and beyond what I expected and what I've have received from many other online sites when making purchases. I like the transparency and clear communication I received, explaining how the online system operates when making a purchase and even though I had some issues in the beginning they were resolved with this high level of customer service while giving me a clear understanding of the situation and resolving the issue I was going through.

Knowledgeable and helpful service staff

I currently have a TREK mountain bike and road bike both E they are amazing at age 79 the pedal feel is very natural with a little help. I have had non E in the past and they were Great also.
Can’t see why anyone would not be happy with a Trek bike.
Roger

The purchase process was really easy, and I got a great price on an amazing bike!

Easy to find what I wanted. Simple pick up at LBS

The bike arrived exactly as described. In all the bikes I have had shipped to my house, this was by far the best packaged of them all. I was very impressed with the attention to detail, from the carboard wraps to the velcro padding - the bike was well protected. The little items, such as torque wrenches, pedal wrench, and suspension pump were nice, and unexpected add ons. In addition, I did not expect the tubeless valves and sealant to be included - but they were! Thanks to the people at Trek for making this experience easy and complete!

Received correct item on date specified. All good.

Great product, great after sale support.

I own 5 Trek bikes, all are durable and dependable.

Fast delivery

I loved my purchase, everything arrived safely and there was no damage to anything! Delivery was delayed 1 day but overall it was a quick and smooth experience for me!

Customer service. Quality

I was able to find heavily discounted SPD shoes in my size. They showed up and fit well.

item I needed was in stock. Free shipping with timely delivery.

Super fast shipping and delivery. No problem!

Ordering was easy. It shipped promptly and had tracking attached. I came quickly.

Quality products shipped quickly

Good products, good selection

Efficiency

Fast delivery

Quick and easy process. Price was right.