Customer Testimonials

They had new light mounts in stock for a very reasonable price. We received ours straight away and were able to get back to early morning rides.

My new Domane Plus bike has given me back ten years from turning 80 back to 70. I can now ride with my younger bike buddies without feeling like I am holding them up. What great Fun!

I purchased two Trek Verve+2 4S gen 3 bikes: one for me and one for my wife. I've owned several earlier versions of the Verve+. The bikes were very fairly priced and well built. Service at my local shop (Trek in Geneva, NY) is exceptional.

I have been a customer of Trek since the mid 1980s. That should tell you enough. Every bike in my household is a trek.

Just seems to be a great bike and as a 60 year old male, I finally listened to my wife and got a new bike that I don't have to cross my leg over the bar like most men's bikes. Scott at Two Wheeler Dealer here in Wilmington N.C. showed me a Trek Verve 1 Low Step that was on sale new and after getting a different seat, back rack and water bottle holder it is just the perfect bike for me. My wife has a Townie Low Step Pineapple color 7D I got back during Covid that is in perfect shape and my purchase has allowed us to start riding again along the City Trails Networks close to our house together like we use to...great purchase and I am typing this after just getting back from an hour ride we do several times a week. Very happy and Scott was very helpful, Joe Newton...oh and I really like that Lava Red color!

Great costumer service and fast delivery!

Great sale price for name brand shoes.

I've had my bike for about 2 months now, and it's done very very well. I didn't realize how much I was struggling in those headwinds! I love the fact that it looks just like a normal bike so people don't give me odd looks going down the trail. The mileage has been a wonderful, I can definitely use it for long rides. The mileage registered on the bike itself is the mileage you can have when you need it. So if you're on the flats you won't use your mileage, but when you go up hills or you're caught in a headwind that's when you'll use the registered mileage. I've gone 55 miles at a time and not used 50% of my battery. Outstanding!

Easy to find what I want. My order came quickly.

Everyone had been very helpful. They asked questions to get a feel for what i wanted/needed and worked to make sure I got it.

My new bicycle was ready with the accessories installed when promised. Thank you.

My order for apparel was cancelled because the item was out of stock, but John McAllister was able to help me find one available in another store out of state and have them ship it to their store, for me to purchase it

I appreciate free shipping, and good prices on your clearance items. I also feel confident that I'm going to get good quality when I purchase from Trek.

Easy to order, good communication, arrived on time

Great communications, excellent products, and decent shipping.

Good selection of merchandise, quality merchandise, fast delivery, excellent customer service from Kayla and crew at Trek Fort Collins.

Good price on the jersey. I like that if there were any problems with the fit I could return it with no problems.

Customer service was awesome
Friendly staff

Love the townie bike

Everything delivered as expected. Regular updates on shipping status.

All in all a good, strait forward experience.

Easy ordering great price

The experience is easy. Have all the info needed to make an informed purchase decision.

My first Trek bike was a 1978 412 with CroMo Ishawata tubes. My second one was a Domane AL4 Gen 4 I just bought a few months ago. Sorry it took so long to upgrade, but y'all are my ONLY brand!!!

Very fast shipping and item exactly as described!! Very happy with my purchase!

Nice atmosphere, very good service and dependable.

Had some questions, called, customer service was great. Ken Last name removed

I like the ease of ordering and promptness. Quality of bike is excellent. Dependable.

Great product, great price, great service.

Excellent service--Trent handled a warranty situation with ease and go everything taken care of with a fast turnaround. Pleasure visiting the shop.