Customer Testimonials

Quick and easy online purchase. Fast shipping. Awesome frame and am looking forward to the build!

The process was quick and easy online, and the pick up process was trouble free. Everything worked as it should. My bike was tracked to the store, they called two days later to let me know it was ready, and picking it up was fast and easy.

Good display of Bikes and feathers

The Purchase is Easy and staff in The Store is Nice.

Makes biking more fun

Trekbikes.com is a well-organized and user-friendly online commerce experience.

Easy to navigate site. Great products!

Awesome staff!

Great experience.

I’ve never been disappointed.

Easy

Quick shipping, assembly and support in the store was top notch. They explained everything and made sure I didn't have any questions.

Easy to use. Pretty good prices with sales.

Transaction smoothie, assembly simple, overall good experience purchasing used bikes. One suggestion, include work performed to refurbish bike. Would like something to show work performed by Trek to ready bike for sale, along with upgrades made by previous owner.
Very pleased with process of used bikes purchase.

friendly helpful people

Purchased an Electra faux leather seat. Great price, great comfort, and I'm happy with the purchase!!!

All product information was easy to find and compare.

Dealer was helpful in assembling and explaining the Trek Vers 4A+ I ordered on the Trek website.

I am disappointed in the display which only shows MPH and assist level - would have expected to be able to track miles and time traveled.

Good prices and fast shipping.

Easy to order parts

with a part number it is easy to find the product i need. the speed of delivery was much better than what the local store can provide.

Easy to navigate, handy access to Trek service documents makes it easy to get the right parts.

I like the staff at the Allen, Texas store. They are extremely knowledgeable and courteous.

Great bikes and great customer service

Quick and painless. Descriptions are very detailed.

Quality and comfort of the bike. Excellent customer service and quick delivery.

The bike repair staff provided excellent service. The issues were fixed right the first time.

It’s easy

That you make lightweight cruiser bikes

Bike was shipped to my favorite bike store and they got credit for the sale. Also there was a brake issue which bike store replaced under warranty. And love the bike!