Customer Testimonials

Fast and convenient shipment options.
Good selection.

We love the staff and the bikes. The staff is extremely helpful and knowledgeable. They treat us like family and really care that we are having the best experience and love riding our bikes.
The bikes are high quality and always give us a great riding experience.

The selection of items for all ages.

The ordering process, and website navigation was very easy. I was very pleased with the speed of shipping. I plan on ordering with Trek in the future.

Well, I needed a specialty tire & you have it. I loved the Father's day discount too. Thanks!

Quality products

Great bikes, service, and location.

Trek Bike stores are my favorite in the Houston area. Knowledgeable sales and service folks, great products. And convenient for when I’m out cycling and need to stop in for something or get an adjustment.

Easy to order and the bike came fully assembled the next day

option to have it deliver it to a local bike shop, great product, great sales

Easy to find what I'm looking for.

I spoke to someone who found the correct part using serial number. Thank you.

Easy

Everything it's just awesome

Purchased several items, delivered on time, items as expected

Customizing my bike on trek.com was a pleasant and educational experience. The resources available that help me pick out the perfect bite for me were extensive. It was fun learning about the various types of mountain bikes from Enduro to trail riding. The movie about the history of trek and the interview with the original owner was an inspiring story. I also like the fact that my bike was delivered earlier than originally expected. Being from Michigan I appreciate the fact that the company is in the Midwest.

Quality, affordability. Easy and quick online ordering process.

Seamless purchase process and excellent set up by local shop.

Easy process, except that Apple Pay never works 😞

The pump I ordered came quickly,a and works perfectly. The only problem was that I couldn't log into the site. My login works fine on the Trek Ride Club, but the store has a Bonk. However, I could still order ir as a guest, and you took my Ride Club discount code.

Great help at the fresno location will definitely come back for more expertise

Get parts or anything the next day without leaving my house and free returns

Good selection, easy to find what I was looking for, and choices for delivery options including pick-up at LBS.

Professional, courteous service and sales technicians. Quality products.

Quick shipping to bike shop who assembled in a couple days. Very well built and smooth riding.

It was easy to order, and I like going to Brickyard Bikes...my Trek store in Columbus/Phenix City. It is quality, and I count that.

Their knowledge and expertise

Great customer service, liked the tracking. Delivery was on time

It’s a great bike and it makes riding very fun. The best part of my day is when I can get on my bike and go! It’s a fantastic way to stay in shape as well.

Great sales prices