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Customer Testimonials
Items were on sale and you sent them to my local store so it was free shipping.
2nd time ordering through the website and both times were not difficult. Product arrived as scheduled.
Great deals without having to deal with middlemen.
Great bike for a great price
Very easy to order, have delivered to a local store for assembly and pick them up!
Great service and support of spare parts via webpage.
The people, bikes and service.
Always outstanding and helpful!
I ordered a couple helmets for the family. Ordering was easy, delivery was on time, and the helmets look just like the photos and fit well.
My son was thrilled with his gift for the beach
Website easy to navigate. Bike delivered to local dealer. They were very helpful. Bike looks great. Very sturdy.
Good
Very helpful customer service staff, discounted pricing, quick free delivery and returns. However, the quality of their bicycle tights has dropped significantly during the past 4 years.......
I have had a great experience with Trek Bikes, I have bought 7 different bikes over the the years, and they stand behind their product.
Fast service,quality products and a return label included in with order in case of problems
Own three Trek bikes and love them all!
Excellent ordering and fast shipment.
Easy! I love the ship to store option. This survey is pretty low rent looking though.
Item was mailed quickly. I wish they offered free shipping to residence rather than having to go to Scheels to pick up item. But it saved me $8 on shipping.
Great experience
Customer service
Found exactly what I needed plus fast delivery
Easy transaction
Great!
Smooth service and great communication..
Knowledge of the store team and you know they ride themselves.
Logically organized. Things are easy to find. Information about products is accurate.
Convenience & Friendly Services
We were looking for a Domane+ for the wife. Tried to save some money but still wanted to get the outstanding Trek warranty. Looked at their Red Barn Refresh offering and found a terrific deal on an awesome bike. The Domane+ SLR is super comfortable with precise shifting with DI2. The value offered was solid. Oh, the bike arrived super well packed. A+++ all the way around. Well done Trek!
Has all the information I need.