Customer Testimonials

Helpful friendly staff on phone. Good stores. Pricing at times a bit high.

I have great confidence that Trek products are high quality, designed thoughtfully, and are warranted to meet customer expectations.

Great products. Fast shipping. I ordered a beautiful set of carbon wheels on a Tuesday night and they were delivered to my bike shop Thursday morning!! So happy! Thank you!

It was easy

Awesome 👌

Very quick process, and fast delivery.

Great prices and fast service and the bikes are top notch

Trek was my first real bike, having the Marlin Roscoe and procaliber 6. The Roscoe has been such an awesome bike I have the gen 3 version and it’s a tank, I have become a better rider and would recommend to anyone who is starting out mountain biking and want there first bike. That being said I have been eyeing the top fuel and the fuel ex gen 7. The top fuel is more of my riding style but would like it to be a little more capable which upgrading the suspension would do that. The fuel ex is just a great bike and I see how it’s one of your most popular full suspension bikes I’d like to buy both but it’s too expensive to be able too sadly, so I’ll have to wait on buying. I also like the fact that you haven’t gotten rid of the aluminum versions which is great on durability but would like to see maybe titanium versions on say like the premium models or just frames. All in all I would recommend trek bikes to people after all I have the trek Domane, trek Procaliber, and trek Roscoe. Now I need a full suspension bike and a gravel bike.

The packaging and shipment were great!

Items fit my bike and arrrived damage free

I chose to have the accessory that I ordered delivered to my Trek dealer, at no charge for shipping. It was there the next day! Pleasant surprise.

The accessory works just fine.

great service! Friendly and professional personal

excellent quality and features at a fair price, and a local Wisconsin company (for me)

Easy to deal with.

Easy to find, order and pick up from my store.

Fairly easy website navigation, Trek had what I needed.

Great selection of products, fast delivery and reliable tracking.

Easy to order, on sale and came faster than I anticipated

Super convenient to order online, ship to my local store, and then have it installed.

Always a great job!

When your bike rides great, you ride more, and you’re a very happy rider!

Maddie, Clay and Ken have worked on my bikes and I was back riding in no time, and moreover, confident that my bikes were fixed properly.

My delivery was swift and hassle-free! The amazing team at Trek Stafford was fantastic—Mike and Anthony went above and beyond, assembling my bike in just one day so I could surprise my wife with an unforgettable birthday gift. Truly exceptional service!

Love the products

It's very thorough and I like the feature that allows the user to look for specific bikes or parts at Trek dealers around their area. I also like that I can have parts and accessories shipped either to my home or my pusher, err I mean dealer.

Easy, fast, and well packaged!!

Customer service was fantastic! Bike was packed perfectly and price was great! Very happy with purchase.

the sales person was extremely professional and made the purchase during a stressful situation very smooth. It was greatly appreciated!

Great service! Order was fulfilled quickly and arrived in perfect condition!

Online shopping is always a plus!

Great quality, great price. Wonder staff at Pedal (Portage, MI).

I love my 2020 Top Fuel.
It has become a premium modified shredder!

When I need parts, I can find them quickly and they are quickly shipped.

My next MTB will be a Trek.