Customer Testimonials

I like the variety of stuff offered although nobody seems to have much in stock

Easy to search and find the bike you want. Ordering is simple and the option to ship to home is great.

The staff member was very helpful.

Ordering experience was great, but the pickup was even better. Jason at the Dallas - Park Cities location was super friendly, helpful, and informative. When I need something something for my bike, it'll be the first stop.

Trek Service, Richard was over the top! he demonstrated superior knowledge and excellent communication skills. He went beyond and above to respond to my ignorant inquiries. He provided me part numbers and order information that the local Trek store could not!

Good products at fair prices. Awesome return policy.

I bought an ION PRO RT 1300 bike light using the website. The last one I had lasted 5 years and 8 months. I don't know if that is the average lifespan of these lights, but it seems like a long time to me. And it has always worked great, so I am happy to buy another one. I buy Trek bikes and Bontrager accessories and am always satisfied. Long Live Trek!

Great bikes, great service network

Extremely fast shipping.

I LOVE Drew and Dan and Ed and Graham and Adrian and Nicollete & Gabi & the whole team at Landry's <3

Fast shipping. Great selection. Option to support your LBS.

It is great Service.

Being able to order online and have the item shipped for free to my local bike shop.

Easy site to navigate and checkout. I also got a really good deal on a wheel, so that helps.

Ya had a part for a 2012 Gary Fisher Sawyer and the price was fair. Thanx for keeping my sawyer rolling.

Max went above and beyond to fix my bike over a holiday weekend. Thank you.

I’ve lost count of number of Trek bikes that I’ve bought since 1995. I think I’m up to 10. All of the bikes have been hybrids that could be used in multiple settings and surfaces. I’ve never been disappointed with the quality of the bike or the quality of service provided by various bike stores specializing in Trek bikes.
Most recently, I bought a Trek FX6 Sport. We’ve had issues with making sure that the geometry of the bike which is Large, and which Trek says fits my height and inseam dimensions, actually fits and is amenable to my riding style. After numerous changes with pedals, stem length, stem angle, adjustable stem, seat post offsets and different seats utilizing various angles adjustments and not being successful,
I decided on my own, to go back to original bike set up and try on my own. I’m now close to fine tuning blender stem length, fixed stem angle, seat post offsets and changed seat to a Selle Royal to havie bike meet my expectations and make riding fun again. I especially enjoy the SRAM shifting system that has revolutionized my riding experience exponentially.
I’m a very active athletic 77 year old male. I can foresee the FX6 taking me thousands of more miles into my 80’s.

Trek has always been innovative, creative, and strives to provide the best for all customers and all unique needs. I've been seriously biking since I was 16. I'm 73 now. In my experience, you can't go wrong with what Trek provides. If you truly want assurance, in terms of quality, then try Trek.

🛣🛣🛣🛣🏆🏆🏆🏆🏆 my favorite store is the best place in the world as y'all's customer and I love how y'all guys treat and help out the customers

good quality product

Very easy to order. Fast delivery. Great deal on the mountain biking shorts. Picked up at my local store. Will order again from your site.

ordering online was easy and the ability to ship item to the local store for free or pay shipping to my house was very nice. I had the item shipped to the store and instore staff was supper friendly and helpful

Easy to order and fast shipping to my local bike shop.

It was easy to shop for bike gloves for my daughter. The website had more selection than a local store. Also, I liked the option to ship to a local store for pickup to avoid shipping fee.

Im amazed at the packaging and condition of the bike.

Easy of ordering and returning of item to store.

Very nice people! Also bike service was great!

Ease of website navigation and pick up from local dealer option

I love the value. I bought a four year old bike in brand new condition. It was discounted significantly because it was an older generation but the quality was still top notch.

Very fast delivery. Perfect, thank you.