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Customer Testimonials
I had a bike crash, my helmet was damaged. Trekbikes.com had the replacement I ordered to me within three days.
Loved the quick free shipment to my local bike shop.
Easy and priced right
Ease of shopping, value and selection.
The service was great but honestly the store is hard to find . You seriously you need a bigger sign on Canyon . I had no idea that this Trek store on Canyon Rd was so comprehensive. Show off your store . Right now it does not bring people in as it should .
Ordered a certain bike online that would help with a surgery I had done earlier this year. I had the bike sent to a shop, and it arrived with minor scratches. The shop took care of everything and helped with some refund for the scratches. Great service from all parties. Corey from the SL Trek shop was awesome to work with. I will be going back to that location in the future.
It was easy
Hard to believe it's been a year that i own my Trek. The interaction with the store's staff has always been upbeat. Oh, I love my bike too!
Very personable until the end.
Madone is goated
Ordering was super simple. The bike shipped early so I was super happy! The bike was packed with care so everything arrived damage free. Most importantly, I didn’t have to bleed the brakes!!!
Easy to order, competitive pricing, quick delivery and fantastic choices
Lightweight and comfortable
It was all good!
Staff at LBS in Santa Rosa, CA are very helpful. What I don't like is the fact that Trek and the rest of the bike industry have eliminated high-end (e.g., SLR bikes) rim brake bikes.
Super fast shipping and excellent product assortment.
Website is customer-friendly and notifications were received regularly regarding its status.
Convenient
Fast. willing to correct my mistake in order.
Easy to use website and once the purchase was made, great communication regarding delivery
Time it took to get the bike, next day.
Thanks
It’s easy to shop varieties
The experience is very good
The quality and craftsmanship, plus the service by the Trek folks.
Receive products at Trek bike shop with no shipping charge. Also, I like the e-mail updates on the status of my order and shipping details.
One of a few places where you can buy quality bike parts online, without need to go to the bike shop and order things from there.
they help me as soon as I walk in. They don't charge for very quick fixes
Fast turnaround on orders. Quality of products.
I'm riding my fourth Trek bicycle and have never been disappointed.
Riding my Trek Madone 5.2. It always spoke to me “let’s get going”😁🚴🏻♂️