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Customer Testimonials
High quality products, good prices, especially on sale items, free delivery to local Trek store, friendly and helpful staff at Hollywood Portland Trek store.
Great product and service from my shop
Clear, easy to shop site
Prices
Fast shipping, good products
The sales page.
Good value. Fast shipping. Excellent customer service.
Smooth experience, quick friendly customer service
Checkout was easy and I appreciated that they discounted products versus throwing them away in a landfill.
Quality wheel delivered quickly, arrived in excellent condition.
I really enjoy how easy it is to navigate your website when looking for any specific bike, part, and/or, accessory. Not really about the website but I love how many option of bikes and frames you offer for so many different kinds of bikes and functions.
I've been riding Trek bikes for years and for my level of riding, have not been disappointed in the performance. And, I've been more impressed by the way Trek honors their warranties. For example, my 5 year old Emonda frame developed a crack near the rear wheel set, and even though Trek was discontinuing that model they replaced the cracked frame with one of the remaining newer Emonda frames - no questions asked. Impressive.
Very easy to find what i needed
I have had Trek bikes for our family for over 20 years and consistently happy with the quality of the bikes and excellent service.
It's easy to order. The design of the website is organized.
Fast and easy to order with fast and free shipping!
Customer support is easy to get a hold of and they’re happy to help make things right.
I love my Trek ebike. However, it is the service team that I especially love. I have never had a bad experience with any of the men. When I have an issue, they take the time to explain the problem and the repair that needs to be done. It is not only the product, but the service team after the sale.
Very helpful staff and I love my bikes.
It was easy and painless
I have had a Trek make and model all my life, there is no other bike that compares to the
quality and price
I'm very happy with my new Electra. No problems whatsoever.
The ease of purchasing a bike
Excellent service
Easy and very quick delivery
I will use again
Easy to shop and find great deals.
The price reduction was awesome. my order was filled and delivered right away.
The price was amazing, gently used for $1000 off retail. The bike runs so smoothly and has power to get up any hill. I was able to go so much farther than ever before with my Powerfly. Highly recommend it!
prompt delivery to local bike shop, consistent product (gloves all same fit).
I still have my 1982 600 Series, bought new in Berkeley
Excellent products. Rapid delivery.
Ordered wrong part. Very helpful customer service to return item.