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Customer Testimonials
your bikes are great, this survey was supposed to be about why i'd recommend a trek..
trekbikes.com experience? WTF ???
Trek offered very fast service and a reasonable price for their online part sales.
Pricing was great. Parts shipped in good time.
Good quality products that I can trust.
Speed of delivery and price
Fast shipping and good price.
I have orderd some items from treck. Com it was simple and the delivery service was fast . Thanks treck team
Great bike at a fair price.
Easy ordering experience and free, fast shipping. Excellent product.
Like new bike from the sale section. Quick delivery and packaged well.
Great customer service from Jose, he helped me and guide me throughout all the process. Definitely glad I came to this location in Sugarland. Jose is very knowledgeable and his expertise advice helped me buy the correct bike.
Easy to shop on site, lots of products available, high quality products
It was easy to find what I wanted and the price was good.
Ok
Order came on time and not hiding costs. Thank you Trek
Although my wife purchased her bike from Trek online, we still got outstanding service from the Trek outlet in Peachtree City, GA, that assembled it. Trey Hair in particular, a Sales & Service rep, went above and beyond despite the fact that our online purchase probably cost him a little margin! We had met Trey initially when looking at the different options for my wife, a first-time bike rider, at the store. He greeted us with a smile and congratulated my wife on the purchase, readjusting the seat and handlebars to ensure proper fit, then spent a good 15 minutes with us in the parking lot to make sure our new Saris Bones 3 bike rack was correctly installed on our spoiler-kitted Subaru Forester, showing us how to hook up the new-model hatch huggers we'd purchased from the shop. That kind of customer service creates the loyalty that bring people back to Trek. Kudos to Trey -- Trek PTC is lucky to have him!
I am comfortable purchasing from Trek. They appear to be very customer focused. They provide information about their products. They make things easy.
I ordered the wrong part, (wasn't very clear though in the description) and they allowed me to return it as it did not fit my particular bike.
Easy to order, fast shipping!
Finding the parts/paint I needed was straightforward, and shipping was fast.
Love my Treks and local Trek store; Cherry Hill NJ Trek
It was great and the bike is fits my needs and is really a revelation to ride.
You guys rock
had what I needed and fairly inexpensive with free shipping.
It was easy a seamless order. The website is easy to navigate.
The ease of ordering and delivery options!
I ordered a semi integrated headset. The price was good. and delivery was fast.
Product selection. Easy shopping. Free shipping.
The trekbikes are well made and engineered.
Easy to order. Great reputation