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Customer Testimonials
Great bike. Great value compared to other brands.
I appreciate both Trek’s advanced technology and the ability to keep things simple. They never overdo the design of their bikes. Plus it’s ensuring to have a lifetime frame warranty.
Fast, accurate delivery
Simple, straight forward and easy to use.
Easy to place an order. Good communication.
Easy to find what I'm looking for and All the specifications for a product are easy to find.
Great service
Easy
Easy and efficient ordering and delivery.
Very responsive. Fast shipping. Red barn bike was like new. Great value. Very impressed with the product. Website checkout process needs some work. It doesn’t want to load pages during checkout and doesn’t seem legitimate in the way it’s currently operating.
Good website. Fast delivery.
Fast, easy pickup at my local Trek dealer
Great bikes and products. Awesome stores, super helpful associates
Good website easy to purchase items. Trek keeps you update on tracking and it’s arrival to the shop. My new bike was assembled by. Bikekraft did a great job overall at 10.
Ease of ordering parts or bikes.
easy - tells you the date it will ship.. ours shipped within 24 hours and arrived at local shop a day early.. very simple and reliable
It works. Easy to navigate, good local inventory information. And dimple to drop ship to a local store
It went smoothly and the part fit. Thanks
Trek has a variety of options, speedy service and courteous staff at their local stores.
They have what I am looking for and good service.
Prompt delivery on my new bike helmet that is leading technology (Wavcel).
Streamlined, easy to assemble
Order was received as promised. Everything was perfect and just what I ordered.
High quality bikes and merchandise! Very good experience with the Oro Valley store! Extremely nice employees! I absolutely love my e bike and I’m over 8k miles!!!
Love my trek bike!
Excellent services and quick shipping.
Showed up at my door step a few days before it was promised. Tools included in box and easy to put together and get on the road that day!
super easy to find and get what you need.
Trek bikes are so well made. Our family of two owns three of their e-bikes. They are so user friendly and reliable. The Trek dealers and corporate employees are very kind, helpful and well informed. Shipping anything to Hawaii is extremely difficult, especially e bikes but Trek makes it simple. Thank you Trek.
helpful on-line help